Melton Plumbing LLC review: Water heater installation

2-11-2021 Contacted American Home Shield for repairs to water heater.
2-11-2021 Melton Plumbing called and scheduled an appointment for "technician to come out for repair.
2-12-2021 A Melton Plumbing "technician" came out looked at the water heater said it could not be repaired and would have to be replaced. Stated someone would call to schedule the replacement
2-18-2021 after several attempt to call Melton Plumbing and an email sent "Tom Melton" called to discuss the modifications needed to bring the water heater to current codes and the additional cost. I questioned the cost and said it would require a permit which he quoted at $120 with the total cost of modifications being $590 including permit. We discussed the price and I asked for and have yet to receive an itemized statement. I was told I would have it the next day and the water heater was scheduled to be installed 2-22-2021 by one.
2-22-2021 received a call stating the water heater was not in stock at the supply house but they could be there late that afternoon and I opted to reschedule for 2-23-2021 by 1pm
2-23-2021 received a call from the installer asking for payment before he would install the new water heater. I ask about the itemized invoice and he sent me a copy of his parts list with no prices. He would not do anything until I paid the $590 by phone. I was not on site and my painting contractor would be letting the installer in. I paid by credit card. I also reminded the installer of the new white flooring, new white carpeting and the recently painted wall. He asked my painting contractor who was being paid $35. per hour to cover the floors and help move the new water heater in and the old one out. Water heater was installed and my painting contractor sent me pictures stating I don't think the water heater is installed correctly. The installer would not talk to me on the phone and left. It was obvious from the pictures that the water heater had not been installed to code and that there was a carbon monoxide leak.
I immediately called Melton Plumbing and was told that Tom Melton would have to approve for someone to come back out to correct the installation.
I called American Home Shield and was told that someone would contact me in 24 to 48 hours. Mind you I have carbon monoxide leaking into the house. I sent pictures and an email to Tom Melton who responded with "well you are not living there, it can wait. He scheduled a technician and his office manager to come out the next day by 1pm.
2-24-2021 I received a call at 12:49pm from the office manage to tell me that the technician was running at least 3 hours behind and they would be later than the 1 pm. At that time I had already contacted Clermont County Ohio's permitting office and was told that there was no permit for the installation of the water heater and that Melton Plumbing was not registered to work in Clermont County. I told the office manager to cancel the appointment that I would hire a licensed contractor who was qualified to install the water heater under permit.

The installer had cut away my copper piping and replaced it with flexible water lines. He stated to my contractor that he takes the copper so he can make extra money on the jobs.

2-24-2012 Halpin Pluming LLC agreed to come out the next morning and install the water heater to code under permit.

2-25-2021 Halpin Plumbing LLC installed the water heater. They removed the flexible lines and replace the copper pipping. The installation to code standards was $514.80 plus $65 for permit

2-25-2021 Melton Plumbing was sent an invoice for either a full refund or the cost of my painting contractors time, Halpin Plumbing charges and the cost of the permit.

Melton Plumbing has not responded.

2-25-2021 Clermont County Building Department has been notified that Melton Plumbing is doing work with out permits

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