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i purchased 2 suits from men's wearhouse, asking for flat pants i was told that i need 1 pleat pants. from the beginning they did not look right, but I was assured the alterations would have them looking great.WRONG, I have never seen such a poor job of altering pants. this suit was for my daughter's wedding and iI was so embarrased I did not even take my jacket off the entire time, since them I went to a seamstress with the trousers who said only the waist was taken in, nothing else, thank God she is able to fix them somewhat, but I paid Men's weahouse for alterations ove $100.00 for what, NOTHING. I would never recommend anyone to buy any suit here and certainly no alter it, go to J.C. Penny or Kohl's and buy off the rack, you'll get a better suit, I DO plan on telling everyone I know of this bad experience and to steer clear of this store. JOE CHASE
The complaint has been investigated and resolved to the customer’s satisfaction.
At least 5 tuxedos were delivered to men in my wedding party the wrong sizes days before my wedding. 3 these were my ring bearer's pants were way too short, the shortest being just below his knees. When this was mentioned to the salesperson she did not apologize or offer to make it up in any way.
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