Merchant Source Incorporated
Reviews and Complaints

I have heard from a lot of funding companies who blow smoke. The team at Merchant Source Incorporated worked very hard to get me the funding I needed, at a price that didn't put me further in the hole. Their hard work proved there are still great companies out there willing to help the little guy stand up when we stumble. Merchant Source Incorporated with the best guy, [Name of the person], helped me when everyone else just wanted in my pocket. They shook my hand and helped me up. Thanks guys from [Your Company Name] transport.

Merchant Source Incorporated at Merchant Source is awesome! He's one of those rare individuals who actually does what he says he's going to do, when he says he's going to do it. I really appreciate that. He was with me every step of the way, providing the support I needed even as one lender kept moving the goal posts. He found another lender that provided us with everything we needed in a timely fashion. I wholeheartedly recommend Merchant Source Incorporated and Merchant Source for any of your alternative funding needs. Thank you, Merchant Source Incorporated.

Merchant Source Incorporated has always been there for my business. I have been working with them and Merchant Source for years, I never had any issues, I am beyond grateful and only had good experiences. Merchant Source goes above and beyond for me, she never disappoints. I have been mislead by many broker companies and got myself into a lot of bad situations, with horrible companies, who ripped me off and costed me a fortune. Merchant Source was able to get me better options and clean up my damage, and get me into a plan more sustainable for my business. Trust me ask for Merchant Source, you wont regret it!

Mike was Wonderful, helped from start to finish even when we had issues along the way. Thanks Mike

The process was easier than I thought, Michael M did a very fast and professional job. Thank you.

To me Ashley Anderson is one of a kind and honest person, because of her I will do my best to be on time and good client.

Howard was the rep that helped me get funding. The process was very fast and easy. He is very professional. I will throw him any referrals I might run into in the future.

I am a repeat customer for Merchant Source and Mike M took care of me each time with outstanding, timely service. He presented funding options in the morning and I had a funding call the same day. Not sure how anyone could do better than that.

Tish is a sweetheart. She helped me a lot she was patient and went through loops for me. She make me feel special. At the end I got the working capital I was looking for and I will continue to only work with her in the future. She is great! I should hire her for my company that is how good she is :) work with Tish.

I had the pleasure of working with Alicia Smith. She is a gem in a forest of wolves. She made our initial funding process run super smooth, and since then checks in with me weekly on our status. And even takes the time to answer any question we have. I recommend her above anyone else. We will surely be doing business again.

my experience was excellent from start to finish michael mccann made sure i was informes every step of the process and was accessible and helpful in every way! the underwriting team was both thorough and efficient and i can't give a better review of this funding experience i highly recommend michael mccann and merchant source

HIGHLY RECOMMENDED- This is my first time with this company and working with Alicia was absolutely amazing. She was always on top of my file and making sure that I receive the capital as requested with the best offer she could get for me. I truly appreciate her hard work and looking forward to working with her in the coming future. I would definitely recommend her above anyone else.

I see quite a few negative reviews here, and that causes me some concern. But my experience with Annie has been very positive, and even enjoyable. She was very knowledgeable, communicated very well, kept her word as to what she would do, and was incredibly pleasant. The loan arrangement is not what I would like, but that is on me for being in the position I find myself. To this point, I am very pleased, and I am glad to be working with Annie

HIGHLY RECOMMENDED ! 5 STARS Ashley Anderson and the team at Merchant Source Incorporated were absolutely amazing in making sure I received the capital I requested and needed. She continuously stayed in contact with me and went above and beyond that I can express in words. She offered me the best offer with the best options over any other offers. I truly appreciate her hard work and am looking forward to working with her in the coming future. I would definitely recommend her above anyone else. Ashley Anderson, you are the best.

Warning to small business owners! Merchant Source is a horrible broker THEY WILL LIE TO GET YOU TO SIGN! They're sales person Keith got me the funds I needed right away no complaints there. He also promised me a line of credit after a few months. A few months later of good payment history I call him for the line of credit. He says can't do it right now I will refinance you and get you some more cash in a couple of months you'll have your line of credit but if you need any more capital I can get it. A month later I need more capital or the line of credit. Keith straight up refuses to take my call, every time I call him he is in a meeting and will return my call. He never returns my call I have to call everyday for over a week before I get a chance to talk to him. When I do get a hold of him he says send me bank statements and you'll hear from me by the end of the day. Never happens it's been over a month since I last sent him the information I am still waiting for his call back. I have given up. Once you sign up with Merchant Source that rep is your only rep no one else will help you I tried. If your sales rep won't take your calls you are on your own no other reps will touch your file I tried. Before I got involved with them I checked the ComplaintsBoard.com they had a decent rating well its wrong I imagine they pay for good reviews I wish paid attention to the few bad ones I saw. So in summary I hope this helps some small business out there pick a decent direct lender and not a *** broker like this one. Also Merchant Source you don't need to bother responding to this or calling me because I'm done with your company and *** customer service your rep couldn't call me back anytime so don't you bother either! You don't even deserve the one star review I gave you -5 Stars.