Menu
For Business Write a review File a complaint
CB Banks Skrill fraudulent charge
Skrill

Skrill review: fraudulent charge 7

M
Author of the review
9:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

A charge for $26.95 just randomly showed up on my credit card statement from MineCraft MoneyBookers GBR along with a second transaction fee for $0.88. I have no idea how this company got our credit card number and made this charge. Neither my husband nor I have traveled to Great Britain in ages so obviously this is just a way for the company to try and escape conviction of fraud via US law. My bank has disputed the charge and will block the merchant but I am concerned that someone now has my credit card number. I'm waiting to hear back from the CC company as to whether we should cancel the card and reissue. Based on the number of complaints from others it sounds like it's either a racket or being done through auto-number-generators getting lucky hits...

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

7 comments
Add a comment
T
T
Tlee1980
US
Jul 14, 2012 10:58 am EDT

On June 8th 2012 we had a charge of 26.95 on our Credit Card from Minecraft London GBR. Thanks to the site above I knew that it was fraudulent and called the c.c. company right away and they closed our account. WE did not have the .88 cents on our bill . Thanks again this was very helpful to us. My husband is very thorough with his transactions so it caused an immediate alert. which called us to look further into this. They will deliver these cards the next day .

T
T
Tejasmed
Sugar Land, US
Sep 01, 2012 12:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

A fraudulent charge also showed up on my card for Minecraft London. with the additional money exchange fee. What also showed up on my card was a charge from a shop called Gamestop. The people at Gamestop need to have their security cameras running at all times in America. We can put a stop to this theft ring.

A
A
AdroitShopper
San Diego, US
Mar 14, 2013 2:14 pm EDT

They appear to still be at it. The same 26.95 showed up on my CC on March 7 2013. So far I don't see a foreign transaction fee. My card is closed, my new card is on way, I am working with my CC to resolve the charge. Dante described a special place for the President/CEO of MineCraft.

B
B
bohica6385
US
Apr 17, 2013 1:44 pm EDT

They got me as well for $26.95 on april 10 a few hours after i used a debit card in a local pizza place. There were also 2 other charges that the fraud prevention people at my bank caught and alerted me to. But the minecraft charge has to be disputed. Waiting for my money to be credited back into my account.

D
D
Discrete
East Orange, US
Jun 06, 2013 7:14 am EDT

Same here. Same amount. This is fraud and the company should be prosecuted for it. It's not a coincident that so many people from the states are getting hit. My bank issued a new card and are investigating while blocking the company. But how many have just not noticed the charge?

S
S
stripedlotustree
US
Sep 04, 2013 6:54 am EDT

This happened to me as well on Aug 30, 2013. I have a $26.95 charge on my card ( as well as an international fee) . My bank has cancelled the card and is issuing me a new one. I think my card number was taken from TJMaxx.

S
S
simone musil
Philadelphia, US
Mar 07, 2015 12:14 am EST

this company just took over $300 from my account within five minutes with five different transactions. MONEYBOOKERS LONDON GBR is what it's coming up. I called CC company, they are closed till 8 a.m. and it's 1 a.m. now! Thank God I got text alerts when money is taken outta my accounts! WHAT A FRAUD. I DIDN'T AUTHORIZE THIS. I hope I get my money back from CC company. I reported the card lost/stolen so that way they deactivate my card/account until I can call them. I have NO money in bank now. Not a penny! My whole paycheck was stolen!

More Skrill reviews & complaints

Skrill - charged my credit card 40
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Skrill - hacking / stealing money off my credit card 38
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Skrill - fraud and misrepresentation! 55
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Skrill - moneybookers ebay 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Skrill Contacts

  2. Skrill phone numbers
    +44 203 308 2519
    +44 203 308 2519
    Click up if you have successfully reached Skrill by calling +44 203 308 2519 phone number 68 68 users reported that they have successfully reached Skrill by calling +44 203 308 2519 phone number Click down if you have unsuccessfully reached Skrill by calling +44 203 308 2519 phone number 59 59 users reported that they have UNsuccessfully reached Skrill by calling +44 203 308 2519 phone number
    7%
    Confidence score
    United Kingdom
    +1 (888) 444-1107
    +1 (888) 444-1107
    Click up if you have successfully reached Skrill by calling +1 (888) 444-1107 phone number 0 0 users reported that they have successfully reached Skrill by calling +1 (888) 444-1107 phone number Click down if you have unsuccessfully reached Skrill by calling +1 (888) 444-1107 phone number 1 1 users reported that they have UNsuccessfully reached Skrill by calling +1 (888) 444-1107 phone number
    United States
    +33 173 443 315
    +33 173 443 315
    Click up if you have successfully reached Skrill by calling +33 173 443 315 phone number 9 9 users reported that they have successfully reached Skrill by calling +33 173 443 315 phone number Click down if you have unsuccessfully reached Skrill by calling +33 173 443 315 phone number 22 22 users reported that they have UNsuccessfully reached Skrill by calling +33 173 443 315 phone number
    France
    +49 302 2403 0293
    +49 302 2403 0293
    Click up if you have successfully reached Skrill by calling +49 302 2403 0293 phone number 15 15 users reported that they have successfully reached Skrill by calling +49 302 2403 0293 phone number Click down if you have unsuccessfully reached Skrill by calling +49 302 2403 0293 phone number 28 28 users reported that they have UNsuccessfully reached Skrill by calling +49 302 2403 0293 phone number
    Germany
    +39 645 236 612
    +39 645 236 612
    Click up if you have successfully reached Skrill by calling +39 645 236 612 phone number 1 1 users reported that they have successfully reached Skrill by calling +39 645 236 612 phone number Click down if you have unsuccessfully reached Skrill by calling +39 645 236 612 phone number 0 0 users reported that they have UNsuccessfully reached Skrill by calling +39 645 236 612 phone number
    100%
    Confidence score
    Italy
    +48 221 288 257
    +48 221 288 257
    Click up if you have successfully reached Skrill by calling +48 221 288 257 phone number 9 9 users reported that they have successfully reached Skrill by calling +48 221 288 257 phone number Click down if you have unsuccessfully reached Skrill by calling +48 221 288 257 phone number 20 20 users reported that they have UNsuccessfully reached Skrill by calling +48 221 288 257 phone number
    Poland
    +34 935 452 390
    +34 935 452 390
    Click up if you have successfully reached Skrill by calling +34 935 452 390 phone number 14 14 users reported that they have successfully reached Skrill by calling +34 935 452 390 phone number Click down if you have unsuccessfully reached Skrill by calling +34 935 452 390 phone number 15 15 users reported that they have UNsuccessfully reached Skrill by calling +34 935 452 390 phone number
    Spain
    +7 495 249 5439
    +7 495 249 5439
    Click up if you have successfully reached Skrill by calling +7 495 249 5439 phone number 13 13 users reported that they have successfully reached Skrill by calling +7 495 249 5439 phone number Click down if you have unsuccessfully reached Skrill by calling +7 495 249 5439 phone number 20 20 users reported that they have UNsuccessfully reached Skrill by calling +7 495 249 5439 phone number
    Russia
    More phone numbers
  3. Skrill emails
  4. Skrill address
    5335 Gate Parkway Fourth Floor, Jacksonville, Florida, 32256, United States
  5. Skrill social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Skrill Category
Skrill is ranked 55 among 414 companies in the Banks category