Skrill
Reviews and Complaints

6.3.2016
id: 2533442
I had message: To continue with this payment, you need to verify your account. For more information, visit our help pages.
I have sent documents but they dont answer messages

When i try withdraw, i have message: To continue with this payment, you need to verify your account. For more information, visit our help pages. I have sent documents and they dont answer messages.

#[protected] is the ticket response with Skrill, I withdrawn INR 73000 on 20.Oct.2014 unfortunately my bank account no was wrong which is short of 1 digit, Skrill help team had confirmed that funds left their Bank. I checked my bank on this transaction, they had checked with two parameters one the reference number provided to me by Skrill and another the amount, both were not matching. Finally I asked for Swift copy with Skrill, I am not getting any response. I request skrill help team to look into this matter more seriously.

my money disappeared showing that transactions were carried out by the Moneybookers London, $ 220! What happened? I have no account here and not the slightest connection with this site ! I want my money back !

Don't use MB chat and vision ! They are scam artists, They got my id somehow and they ripped me off ! I should have taken more notice of my bank statements. They ripped my credit card off for over $2, 000 DONT think any positive comments you read are legit. Its all a scam to get more info AND your money ! Yeeah, every phone number either in my country OR around the world, have something in common. There is an automated answering service to con and scam you

Over 20 charges on my bank account through my bank card for $26.95 all paid out to MoneyBookers. No clue for what or why. Bank is calling it fraud and I get a new card FedExe'd and all my money back. They will be filing criminal charges as well. Woo Hoo for catching it so fast. I get all my money back in 4 days. I authorized the bank to file criminal charges as this most likely occurred because someone had an electronic device attached to the pump at the gas station or at the grocery check out or at an ATM where my card is used. Just intend to check my bank account daily from now on. WOO HOO for the fraud department too.

Moneybookers (the real moneybookers) is now skrill, and they're like paypal. I just had a fraudulent charge this evening for $26.95 show up on my accnt from "moneybookers london on" - however they're not even called moneybookers any more, so even if I'd used them it wouldn't have shown up as moneybookers, it'd be skrill, plus I don't believe they were ever located in ontario anyway, or manitoba (they're european). I'm in the process of reporting it as a fraudulent charge and the bank is blocking the card. Creepy theiving weirdos! I wouldn't have known until maybe too late (bank called me). You can also read about the real moneybookers on wikipedia - if you haven't authorised a charge w/ skrill, it is a fraud

Yesterday, my son asked if I would purchase an update for the game MindCraft. It is a game that is on the internet and the purpose of this game is to place blocks to create houses, towns or anything that his imagination can dream up. I don't really mind this because he uses his brain in a creative way not just blowing up people like some of the other games. I know that when completing the transaction i noticed the company name of Marjong and the update was for $26.95. Today I got a call from the fraud dept of my bank for that credit card. The transaction went through as MoneyBookers and it is based out of London. I am glad that my bank checked with me about this transaction from another country, but I did make the purchase and I am aware of what it is for. Hope this helps some of you.

My CC Account has been charged $39.95 for a service that I do not have and cannot access! I opened my PC on 10/11/12, to a loud siren sound. It was KINGSOFT telling me that my virus protection had lapsed. I have a good direct protection system through Dell, so I knew this was not true. The "siren" sound would not stop, so I, mistakingly entered the site and ended up with the new system. Within minutes, this MONEYBOOKERS sent me an email, informing me that I had been charged the $39.95 fee. I have not been able to reach either site since and just received the bill on my Visa Credit Card. I can give the Visa little information for stopping payment, as I have no info. Now I am filling out endless forms in the attempt to get my credit, doubting that I will. Someone, stop this madness, as I have read the other complaints and concerns regarding Moneybookers sham!

On september 28th am donated 13GBP to buy 22 coins from molten. That time everything was fine i got my coin and my item. And 2 days later my account was suspended. And when i ask molten about it they sent me following email.
Dear user,

We received a notification from Moneybookers(Skrill) that some of payments on your account had been considered suspicious(fraudulent). Those payments were cancelled and withdrawn from our account.

This violates Molten’s Terms of use. Therefore your account was suspended.

Please contact Moneybookers(Skrill) to sort out this issue and credit the payments back to our account.

So i need my get back my money or moneybooker(skrill) to contact molten to unban my account.

The day 3rd March I deposited the new wallet of skrill unfortunately the company not return the money back.its totally making problem for me.

I am absolutely flabbergasted as to how this company is even in business. No US working support telephone numbers. No response to emails. And the Chatbot, well, it's a bot that doesn't offer any help to simply requests. Torturous experience.

Today i created skrill pay account after that i deposited 19600 in it and as soon as i confirmed the payment to buy crypto currency and immediately my account was restricted

I sent money a month ago from Pakistan to United States Bank of America. They just stole my money. Their customer support is [censored]. This is such a scammer company stole $300 from me.

Skrill closed my account and I did not know it. I had a balance that I want to get.

i sended 300 euro to another skrill but it was not fixed by skrill, they just intimidated me by telling that this was my own responsability. How crimininal!

My account is fully verified but restricted.I sent the documents Skrill asked for.I have opened alot of cases but no one answer.Warst support I ever seen in my life.I can't make any transaction.I can't withdraw my money.I asked for my account to be closed but as I said no one answer to cases.AVOID

facing login problem, Account blocked

Dear team plz re open my account
Plz solve my issue

Skrill account- joshuaronoh01@gmail.com
He is a scammer please close his account I pay him 10$ but he didn't back me or so many people scammed by him

Tons of charges to these people for same amount over and over $26.96 in my bank account. Bank says this is obvious fraud and they closed the card associated with the bank account and have initiated an investigation. I will be getting all the money back. Additionally, because these charges are international and I spotted them within 72 hrs they will not be paid out as the charges are still in "pending" staus. They should have picked someone with more assets !

I was going to purchase from a new merchant online. since I had never used them before, I really didn't want to give them my debit card details, and thats when I noticed they accepted payments by money bookers. Usually I use Paypal, quite often actually, and have never had a problem with them. Previously I had opened a moneybookers account, but never used it. Sorry I did use it once. But at any rate, this was my second transaction.
After my order the merchant notified me that my order could not be completely filled and so offered to reverse the charge, being an honest guy and probably assuming I'd remain a customer due to his act of good faith.
The money from the reversal did not go back to my debit card, it went to money bookers. The promptly locked up my account, demanded more documents than I had already provided, and when I provided them just said things were being investigated and I should receive my money in "due course". Huh? 2nd transaction on the account, provided them with passport, and bank statement even though I'd already verified accounts with the codes from the statements. They told me if I didnt give them the documents I would never see my money again, and then when I did I still have not received the money.
Banks are not even allowed to do this .how can a company get away with it? You need to be breaking some law or some terms of use to at least even have a problem, but even then once it is sorted out you're still the owner of your money. These guys just take it and aren't in the least bit sorry. Yes they should be in jail. It is a 100 percent scam.

Isn't it ironic though, that I used them because I thought I could trust them more than the merchant, and the merchant was reasonable and honest, but they had to step in and make sure I was ripped off.

And and for any of these guys who say they've been using them for years and not had a problem...don't buy it. They're probably shills. If you read the terms and conditions you agree to let them keep your money as long as they have a "reasonable" excuse to do so, and guess who defines "reasonable?"

Sorry I just don't buy that they have customers who have been operating with them for X amount of years and not had problems. Not for one minute. This scam is international and its huge. Consider that only probably 10% of the people who are getting scammed actually are reporting it to the regulators, , police and banks. There's a lot out there who do not speak up.

Everyone who reads this, PLEASE tell your friends, family and anyone else to avoid MONEYBOOKERS/SKRILL or you will be sorry!

hi i am gutted cant use my credit card now have to register that bull worked fine 2 time now bookers change everything cant credit my kalonline game and no otherway to pay what can one do i just want pay and play not give out info that they should not have it so rong

Thats true..why they need all this sensitive information when they are not bank. User himself can't change anything even if its their personal information. They said you signed up agreement. Means whatever you give them stays with them for at least 5 years. you can't remove your credit card, you can't remove your social security number, id information, address...nothing can be removed from their records..what are they FBI? To hell with money bookers DON"T use them ever if you care about your privacy. Someone should hack into their servers and later everyone should sue for invasion of privacy to shut them down.

Agree with you, Moneybookers is SCAM ### CRAP. BEWARE DON'T use Moneybookers NEVER EVER ! And tell this to all your friends and friends of friends.

We are going through the same grief with them. The run around with the documents which we sent 3 times. The verification process which required we do 3 things. Send credit card, postal address and bank account details. Then once we had confirmed that they had everything, they slam us with a condition that they will retain $50, 000 dollars in reserve until before our event. When we asked how they arrived at this amount we get evasive, vague unprofessional un-business-like and somewhat childlike communication. Our clients are livid. Thanks goodness we got to know about their scam before the amounts were too large

Default Re: Avoid Moneybrokers

Do you reffer to Moneyobookers, and intentoinally call them moneybrokers? Title of the article you provided says Moneybookers, and some comments reffer to moneybrokers as well, which, it seems, doesn't exist!

However, my experience with Moneybookers is quite different! I've been using them for about four years now, I deposited a hundreds of times, withdrawn maybe a dozen or two times, and never ever had a slightest problem! Deposit is instant; for withdrawal, they say it can take up to 72 hours to receive money, but from what I can recall, that was always maximum next day, therefore fast.

As for the issue with Canbet, if that charge is included in their T&C, then why should it be unfair?! Of course you need to read T&C, and if you're not satisfied, you don't have to use them, as simple as that! I, for one, have been completely satisfied with their service, and all the charges they have taken off my deposits and withdrawals were in accordance with T&C!

Identification process was fast and easy, and that's also something you shouldn't complain - it's quite natural for this type of company to want to verify its customers first!

I got the impression that Moneybrokers was the way to deposit money with a betting company "CANBET" that I later decided not to use only to find that my bank details had been forgotten by moneybrokers and are now insisting that I confirm my identity and are going to charge me for the privilage. In the meantime they are keeping my money in their account. Moneybrokers are a nasty bunch of blackmailing thieves in my opinion.

I am having the same problem but for 10 times your amount. They closed my acct. for no reason, I sent them all docs needed once again and no response for 2 weeks now and my acct. is locked, do you see a pattern here. I am contacting the FSA which regulates them. This company needs to be shut down and put all those crooks in jail! Just google moneybookers there are thousands of people having the same problems. This is there MO they use our money to make money the longer they can use our money without repaying it the more they make. My question is how in the world can this be happening it is ILLEGAL? Who in the hell is overseeing these criminals?

They should not call it moneybrokers.com they should call it moneyscammers.com;
I just got hammered by them in their latest 'hook' scheme; they get your credit card info, put a 'hold' for funds on your bank account then tell you your payment is 'rejected' when you press the 'pay' button - they also tell you you entered the wrong CVC code but they don't tell you that they payment has placed a hold on your bank funds and does not pay for your ebay item at all! Customer service (haha) is provided by Bulgarians. DO NOT USE moneybrokers.com under any circumstances. ( google moneybrokers.com and look at the shady ties )

mdmoajjemhossen876@gmail.com is a scammer who scam my 25 USD for mutual trading. Request block his account for further scamming . He know hidni also screen shot communication in Hindi is enclosed
https://www.facebook.com/eliass.hossain987 person fb id
Request chk him to do any deal

+[protected] WhatsApp number

I am trying to deposit funds to my skrill acct and the payment was verified and approved by me 12 days ago, yet when I log into my acct it still shows zero balance. I would like these funds added to my balance asap as every day I am losing money because of this.

Acct Number [protected]

I can't withdraw money from my account as I think it is being directed to nab which I don't have an account with I set up account with westpac and I've tried at least 50 times to withdraw I will be evicted from my residence if money doesn't go in asap I will contact ombudsmen unless I get immediate help my phone number is [protected]!

my email is 'latifalipi1214@gmail.com I can't login my skrill account .

I have a skrill account my email id is k.faisal05@hotmail.com i am not using it for long time but now i have to use my account but account cannot open and password recovery process is so poor i can't recovery or change my password and can't able to open my account detail.

Used Discogs record selling site to sell items then Skrill offered no protection again these scammers. Lost £40 and Skrill have been no help so far.

I made a transfer into my skrill account but unfortunately l can't login because the account requires me to provide date of birth and l have done that but its keeping on saying incorrect date provided. What should l do to retrieve my account and havw the transfer l made to be reversed

I have a visa infinite card but when i am going to deposite in my skrill account it shows that my card is attatched with another skrill account.but why it happens?

yesterday, i deposited money to my account and suddenly i can't open my account. i tried emailing them several times but there was no reply

I have withdrawn money from my account but I have not received any money yet