Moimooi
Reviews and Complaints

I have canceled my membership earlier this year and Moimooi still deducted 3 months worth of membership fees after my account was closed.

I called them and asked for a refund which they processed in May 2019, however, after being informed by Diann that it takes 30 to 90 days for refund payments i received nothing. i was contacted last week by Chantalle in the absence of Diann and told that the money would be in my account the last week of October 2019, nothing is in my account.

When i call the voice mail has been disabled.

Since signing up on this contract I've had endless problems. Bad customer services I even come to realize that appointments were booked on my account that weren't made by me. June 2018 I finally cancelled the contract. After which monies were still being deducted !

After to many failed attempts I cancelled and reversed the monies from my bank however finally got hold of them today.

The more I tried explaining that the appointments they accusing me of in August was not me the more they insisted it was.

They then offered me a 600 settlement amount followed by 399 but when I tried to explain that I did not use the service and that money has been taken from my account already abruptly just went well then you owe us 900.

Confused and frustrated.. please help

Thanks