Menu
For Business Write a review File a complaint
Monarch Roofing Customer Service Phone, Email, Contacts

Monarch Roofing
Reviews and Complaints

www.monarchroofing.biz

Learn how the rating is calculated

3.4 7 Reviews 3 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Monarch Roofing Reviews 10

ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Monarch Roofing Prompt and professional service from beginning to end of project

Prompt and professional service from beginning to end of project. Very pleased with replacement of roof and have referred to others. Monarch Roofing did a great job on my roof replacement. They were quick and efficient, and the whole process went smoothly. I'm really happy with the end result and I've already told my friends and family about them. Highly recommend!

Read full review of Monarch Roofing
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Monarch Roofing These guys are pros

These guys are pros. They'll work with ya one-on-one to make sure all your questions get answered and any problems get fixed. I definitely recommend 'em.

Read full review of Monarch Roofing
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Monarch Roofing Monarch Roofing replaced our roof

Monarch Roofing replaced our roof. They did a great job. They always showed up on time, protected our plants, and cleaned up every day. It was nice working with them.

Read full review of Monarch Roofing
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Monarch Roofing If we could give them 10 stars we would

If we could give them 10 stars we would. They are a very professional company, keeping us informed every step of the way! We love our new roof and the skill with which it was installed. They do exactly what they say. Fantastic job—thanks!

Read full review of Monarch Roofing
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Monarch Roofing Monarch Roofing is a really good company to work with

Monarch Roofing is a really good company to work with. They were super professional from the start, taking pictures of my roof and giving me an evaluation. The bosses and the workers were really efficient and thoughtful. They made sure to protect my plants while they were working. I've already recommended them to other people and I would definitely do it again.

Read full review of Monarch Roofing
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Monarch Roofing As a former roofin company owner and bein in the business for over 22 years, you know who is real and who pretends to be real

As a former roofin company owner and bein in the business for over 22 years, you know who is real and who pretends to be real. Martin and his team are the real deal and they just don't talk the talk. They are genuine people that care about their customers and the communities that they serve. A diamond in the rough, truly a Rarity in the Roofin Industry. I look forward to seein the continued Success of Martin and his Amazin Team! Best, J

Read full review of Monarch Roofing
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Monarch Roofing I got Monarch Roofing to fix my roof

I got Monarch Roofing to fix my roof. They said it would cost $624.23. They fixed it in 45 minutes with 2 guys, but they billed me for 3 hours of work. They also charged me for 6 step flashings when they only used 1. And they billed me for 0.25 % of a 100 ft roll of GAF WeatherWatch Ice & Water Shield, even though they only used 12 feet. When I called to complain, the guy laughed at me. I think they should lower the estimate to the real price of the job.

Read full review of Monarch Roofing
Hide full review

Monarch Roofing Complaints 3

ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Monarch Roofing New metal roof installation took over 30 days, but it's still not finished

New metal roof installation took over 30 days, but it's still not finished. There's been damage to the siding and trim, and I've been trying to get help from a general manager named Poir for the metal roofing construction. The areas under the roof were left exposed to the elements, and they even pulled off some trim, leaving the siding exposed to the weather. They tried to fix it by nailing it together, but it broke again. I've asked for a supervisor's assistance multiple times, but they haven't paid any attention to my requests. The process started around June 10th (they removed the original roof before that), and it's still not done. The lower parts of my house got flooded because they didn't install drain pipes properly. Nails are popping up everywhere on the patio below the roof. The workers don't show up for days, and I haven't received any response from Trip H, the commercial manager. My neighbor even saw one of the roofers urinating from the rooftop, which is just unacceptable. I've tried to contact Marin P, the president of Monarch, but I haven't heard back from them yet.

Read full review of Monarch Roofing
Hide full review
ComplaintsBoard
I
Verified customer This complaint was posted by a verified customer. Learn more

Monarch Roofing Monarch Roofing came to us in June and talked to us about the roof damage caused by a hail storm in the spring

Monarch Roofing came to us in June and talked to us about the roof damage caused by a hail storm in the spring. They sent an inspector who confirmed the damage, and they said they would discuss the price and schedule for replacing the roof. They also promised to take precautions to protect our landscaping, driveways, and other permanent fixtures on the property, such as AC condensers and spa machinery. They assured us that they would use tarps and planks to cover the AC and spa units, and that they would clean up all the shingles, nails, and materials after the job was done.

However, on the day of the job, the workers used tarps that were not properly secured and were just blowing in the wind. As a result, many of our shrubs were stepped on and damaged. The boxwood that was supposed to protect the spa compressor and motor was not covered and was completely ignored. To make matters worse, shingles were dumped in the compressor area, causing a hedge of six dogwoods to be ruined. Now, the spa doesn't work, and we need to replace many of our shrubs.

Read full review of Monarch Roofing
Hide full review
ComplaintsBoard
I
Verified customer This complaint was posted by a verified customer. Learn more

Monarch Roofing Monarch Roofing salesman said one thing

Monarch Roofing salesman said one thing. We paid them all. Now the price went up. We can't agree on repairs. We want our money back. We called Monarch Roofing to discuss fixing our roof. The salesman was nice and polite and made us feel comfortable about fixing our roof. He gave us a price of $9997.00 to repair the roof. They inspected the roof and attic really well. They said they would fix the roof, including the sagging part, which was our main concern. We paid them in full on 5/23. Looking back, I know that was a mistake now. They finally came on 7/14 to do the work and found more damage that we had asked to be included in the original estimate. They found out that the roof framing was bad. We told them that in the beginning. According to Monarch Roofing, there would be an additional $5800.00 in costs, on top of the original estimate. So, a total of $15797.00. We told the salesman that we only had 10 thousand to spend at first. The additional damage could be seen from the attic because I personally went up and saw it myself. The whole roof frame needs to be replaced. Once they opened up the roof, they changed their mind. All we want is a fair refund of the money we have left. James G wants to charge $500.00 to return or restock the roofing supplies. We didn't receive all the roofing supplies. He also wants to sell me plywood. I don't want any of their supplies. They haven't been installed on my home, so I don't want them. We have a few supplies in the front yard. That's it. I don't think Monarch is going to be fair with us. They don't have a good track record so far. We paid upfront and have been put on the back burner. We just want to move on. We asked James G for a refund on 7/22, after going back and forth trying to work out a deal for a few days now. He said he has a lot of jobs and will get to us when he can. I think James G wants to try to scam us out of as much money as he can since he won't do the job and delay our refund out of spite.

Read full review of Monarch Roofing
Hide full review

Is Monarch Roofing Legit?

Monarch Roofing earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Monarch Roofing to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Monarch Roofing is known for their high standards and safety. If you're thinking about dealing with Monarch Roofing, it's wise to check how they handle complaints.

We found clear and detailed contact information for Monarch Roofing. The company provides a physical address, 6 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Monarch Roofing has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Monarchroofing.biz has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Monarchroofing.biz has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Monarch Roofing as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Monarchroofing.biz appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • A user on Complaintsboards.com notes that they were interested in purchasing a product from Monarch Roofing, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • Monarch Roofing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Monarch Roofing has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

About Monarch Roofing

Screenshot Monarch Roofing
Monarch Roofing (monarchroofing.biz) is a highly reputable and trusted roofing company that has been serving customers with excellence for many years. With a strong commitment to quality craftsmanship and customer satisfaction, Monarch Roofing has established itself as a leader in the industry.

One of the key factors that sets Monarch Roofing apart from its competitors is its team of highly skilled and experienced professionals. The company takes great pride in employing only the best roofers who possess extensive knowledge and expertise in all aspects of roofing. These professionals undergo rigorous training and stay up-to-date with the latest industry trends and techniques to ensure that they deliver top-notch results on every project.

Monarch Roofing also stands out for its unwavering dedication to using the highest quality materials available. The company understands that a roof is a significant investment for homeowners and businesses alike, and therefore, it only sources materials from reputable suppliers known for their durability and reliability. By using premium materials, Monarch Roofing ensures that its customers receive roofs that not only look great but also provide long-lasting protection against the elements.

In addition to its exceptional craftsmanship and quality materials, Monarch Roofing is known for its outstanding customer service. The company believes in building strong relationships with its clients and strives to exceed their expectations at every step of the process. From the initial consultation to the final inspection, Monarch Roofing's friendly and professional staff is always available to address any concerns or questions that may arise.

Furthermore, Monarch Roofing takes pride in its commitment to transparency and integrity. The company provides detailed and accurate estimates, ensuring that customers have a clear understanding of the project scope and cost. There are no hidden fees or surprises along the way, as Monarch Roofing believes in open communication and honesty with its clients.

When it comes to roofing services, Monarch Roofing offers a comprehensive range of solutions to cater to the diverse needs of its customers. Whether it's a residential roof replacement, commercial roof repair, or new construction installation, the company has the expertise and resources to handle any project with efficiency and precision.

Overall, Monarch Roofing (monarchroofing.biz) is a trusted and reliable roofing company that consistently delivers exceptional results. With its skilled professionals, high-quality materials, outstanding customer service, and commitment to transparency, Monarch Roofing is the go-to choice for all roofing needs.

Overview of Monarch Roofing complaint handling

Monarch Roofing reviews first appeared on Complaints Board on Jun 24, 2023. The latest review Prompt and professional service from beginning to end of project was posted on Jun 28, 2023. Monarch Roofing has an average consumer rating of 1 stars from 10 reviews. Monarch Roofing has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Monarch Roofing Contacts

  2. Monarch Roofing phone numbers
    +1 (843) 474-6698
    +1 (843) 474-6698
    Click up if you have successfully reached Monarch Roofing by calling +1 (843) 474-6698 phone number 0 0 users reported that they have successfully reached Monarch Roofing by calling +1 (843) 474-6698 phone number Click down if you have unsuccessfully reached Monarch Roofing by calling +1 (843) 474-6698 phone number 0 0 users reported that they have UNsuccessfully reached Monarch Roofing by calling +1 (843) 474-6698 phone number
    +1 (910) 379-7663
    +1 (910) 379-7663
    Click up if you have successfully reached Monarch Roofing by calling +1 (910) 379-7663 phone number 0 0 users reported that they have successfully reached Monarch Roofing by calling +1 (910) 379-7663 phone number Click down if you have unsuccessfully reached Monarch Roofing by calling +1 (910) 379-7663 phone number 0 0 users reported that they have UNsuccessfully reached Monarch Roofing by calling +1 (910) 379-7663 phone number
    Sales Manager
    +1 (843) 333-1956
    +1 (843) 333-1956
    Click up if you have successfully reached Monarch Roofing by calling +1 (843) 333-1956 phone number 0 0 users reported that they have successfully reached Monarch Roofing by calling +1 (843) 333-1956 phone number Click down if you have unsuccessfully reached Monarch Roofing by calling +1 (843) 333-1956 phone number 0 0 users reported that they have UNsuccessfully reached Monarch Roofing by calling +1 (843) 333-1956 phone number
    Project Manager
    +1 (910) 334-7663
    +1 (910) 334-7663
    Click up if you have successfully reached Monarch Roofing by calling +1 (910) 334-7663 phone number 0 0 users reported that they have successfully reached Monarch Roofing by calling +1 (910) 334-7663 phone number Click down if you have unsuccessfully reached Monarch Roofing by calling +1 (910) 334-7663 phone number 0 0 users reported that they have UNsuccessfully reached Monarch Roofing by calling +1 (910) 334-7663 phone number
    Assistant Project Manager
    +1 (910) 998-2222
    +1 (910) 998-2222
    Click up if you have successfully reached Monarch Roofing by calling +1 (910) 998-2222 phone number 0 0 users reported that they have successfully reached Monarch Roofing by calling +1 (910) 998-2222 phone number Click down if you have unsuccessfully reached Monarch Roofing by calling +1 (910) 998-2222 phone number 0 0 users reported that they have UNsuccessfully reached Monarch Roofing by calling +1 (910) 998-2222 phone number
    Marketing Coordinator
    +1 (843) 957-7519
    +1 (843) 957-7519
    Click up if you have successfully reached Monarch Roofing by calling +1 (843) 957-7519 phone number 0 0 users reported that they have successfully reached Monarch Roofing by calling +1 (843) 957-7519 phone number Click down if you have unsuccessfully reached Monarch Roofing by calling +1 (843) 957-7519 phone number 0 0 users reported that they have UNsuccessfully reached Monarch Roofing by calling +1 (843) 957-7519 phone number
    Project Manager
    More phone numbers
  3. Monarch Roofing emails
  4. Monarch Roofing address
    4336 Waccamaw Blvd, Myrtle Beach, South Carolina, 29579-9500, United States
  5. Monarch Roofing social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.