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Mountain High Resort Customer Service Phone, Email, Contacts

Mountain High Resort
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Mountain High Resort Complaints 3

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Mountain High Resort I bought some passes for Mountain High Resort as a present, but they never arrived

I bought some passes for Mountain High Resort as a present, but they never arrived. At first, they told me they had been sent, but then they said they had been returned. After that, they said they weren't sure if they had been returned or not. Even though I paid more than the usual shipping fees, they wouldn't send them again.

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Mountain High Resort I buyed ski lift tickets in March

I buyed ski lift tickets in March . The first day I was supposed to go the mountain was closed cuz of weather. So they told me on the phone that I could come up the next week to spend my two days in a row of skiing. But that weekend the Mountain High Resort closed cuz of COVID-19 for the rest of the season. When I called them for a refund they told me that there would be no refunds, and that I could use the tickets next snow season. When I called them back on December 26 to figure out how to utilize the tickets, they informed me that I was two days too late, and that I could no longer use the tickets. They informed me that they had posted the deadline of 12/24 on their website, and that I should have checked the site. Checking sooner does not make much sense, as the snow season was just under way, and it was the holidays. So now I am out the tickets and they will not refund the tickets. So I paid good money for a service that they could not fulfill. Given the circumstances of the Pandemic, I do not believe this is right, and borderline unethical. I have tried several times to resolve this with the resort to no avail.

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Mountain High Resort I went to MT High for the first time today and was shocked by how rude everyone was, even the boss ***e

I went to MT High for the first time today and was shocked by how rude everyone was, even the boss ***e. The ski lift had holes in the seats and I lost my phone, which was worth $1000. When I asked ***e what to do, he said they don't care about safety and told me to leave, even though I spent $300. ***e and his staff kept swearing at me, making my son cry. They even called me a bad name in front of him. ***e got in my face and tried to grab me when I was throwing something away. This place is not safe and the boss is mean. They don't follow the rules for COVID either.

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Is Mountain High Resort Legit?

Mountain High Resort earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Mountain High Resort to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Mountain High Resort is known for their high standards and safety. If you're thinking about dealing with Mountain High Resort, it's wise to check how they handle complaints.

We found clear and detailed contact information for Mountain High Resort. The company provides a physical address, 7 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for mthigh.com can be seen as a positive aspect for Mountain High Resort as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Mountain High Resort's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Mthigh.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mthigh.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Mountain High Resort have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

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About Mountain High Resort

Screenshot Mountain High Resort
Mountain High Resort is a premier ski and snowboarding destination located in the San Gabriel Mountains of Southern California. With over 290 acres of skiable terrain, the resort offers a variety of trails for all skill levels, from beginner to expert. The resort boasts 16 lifts, including four high-speed quads, and a vertical drop of 1,600 feet.

In addition to skiing and snowboarding, Mountain High Resort offers a range of other winter activities, including snowshoeing, tubing, and sledding. The resort also features a terrain park with over 80 features, including jumps, rails, and boxes, for freestyle skiers and snowboarders.

Mountain High Resort is committed to providing a safe and enjoyable experience for all guests. The resort has implemented a number of safety measures, including mandatory face coverings, social distancing guidelines, and enhanced cleaning protocols. The resort also offers a variety of dining options, from quick bites to sit-down meals, and a range of rental equipment for those who need it.

With its convenient location just a short drive from Los Angeles, Mountain High Resort is a popular destination for winter sports enthusiasts from all over Southern California. Whether you're a seasoned pro or a first-time skier, the resort offers something for everyone, making it the perfect place to hit the slopes and enjoy the winter season.

Overview of Mountain High Resort complaint handling

Mountain High Resort reviews first appeared on Complaints Board on Jun 15, 2023. The latest review I bought some passes for Mountain High Resort as a present, but they never arrived was posted on Jun 19, 2023. Mountain High Resort has an average consumer rating of 1 stars from 3 reviews. Mountain High Resort has resolved 0 complaints.
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  1. Mountain High Resort Contacts

  2. Mountain High Resort phone numbers
    +1 (760) 249-5808
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    Events Manager
    +1 (760) 316-7835
    +1 (760) 316-7835
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    Sales Manager
    More phone numbers
  3. Mountain High Resort emails
  4. Mountain High Resort address
    24510 Highway 2, Wrightwood, California, 92397, United States
  5. Mountain High Resort social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Mountain High Resort Category
Mountain High Resort is ranked 1 among 1 companies in the Mountain and Ski Resorts category

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