Mountain High Resort’s earns a 1.0-star rating from 3 reviews, showing that the majority of skiers and snowboarders are dissatisfied with their mountain experience.
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I bought some passes for Mountain High Resort as a present, but they never arrived
I bought some passes for Mountain High Resort as a present, but they never arrived. At first, they told me they had been sent, but then they said they had been returned. After that, they said they weren't sure if they had been returned or not. Even though I paid more than the usual shipping fees, they wouldn't send them again.
I buyed ski lift tickets in March
I buyed ski lift tickets in March . The first day I was supposed to go the mountain was closed cuz of weather. So they told me on the phone that I could come up the next week to spend my two days in a row of skiing. But that weekend the Mountain High Resort closed cuz of COVID-19 for the rest of the season. When I called them for a refund they told me that there would be no refunds, and that I could use the tickets next snow season. When I called them back on December 26 to figure out how to utilize the tickets, they informed me that I was two days too late, and that I could no longer use the tickets. They informed me that they had posted the deadline of 12/24 on their website, and that I should have checked the site. Checking sooner does not make much sense, as the snow season was just under way, and it was the holidays. So now I am out the tickets and they will not refund the tickets. So I paid good money for a service that they could not fulfill. Given the circumstances of the Pandemic, I do not believe this is right, and borderline unethical. I have tried several times to resolve this with the resort to no avail.
I went to MT High for the first time today and was shocked by how rude everyone was, even the boss ***e
I went to MT High for the first time today and was shocked by how rude everyone was, even the boss ***e. The ski lift had holes in the seats and I lost my phone, which was worth $1000. When I asked ***e what to do, he said they don't care about safety and told me to leave, even though I spent $300. ***e and his staff kept swearing at me, making my son cry. They even called me a bad name in front of him. ***e got in my face and tried to grab me when I was throwing something away. This place is not safe and the boss is mean. They don't follow the rules for COVID either.
Is Mountain High Resort legit?
Mountain High Resort earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Mountain High Resort. The company provides a physical address, 7 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for mthigh.com can be seen as a positive aspect for Mountain High Resort as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Mountain High Resort's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Mthigh.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mthigh.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Mountain High Resort have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Mountain High Resort and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Mountain High Resort protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
If you represent Mountain High Resort, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Mountain High Resort
In addition to skiing and snowboarding, Mountain High Resort offers a range of other winter activities, including snowshoeing, tubing, and sledding. The resort also features a terrain park with over 80 features, including jumps, rails, and boxes, for freestyle skiers and snowboarders.
Mountain High Resort is committed to providing a safe and enjoyable experience for all guests. The resort has implemented a number of safety measures, including mandatory face coverings, social distancing guidelines, and enhanced cleaning protocols. The resort also offers a variety of dining options, from quick bites to sit-down meals, and a range of rental equipment for those who need it.
With its convenient location just a short drive from Los Angeles, Mountain High Resort is a popular destination for winter sports enthusiasts from all over Southern California. Whether you're a seasoned pro or a first-time skier, the resort offers something for everyone, making it the perfect place to hit the slopes and enjoy the winter season.
Overview of Mountain High Resort complaint handling
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Mountain High Resort contacts
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Mountain High Resort phone numbers+1 (760) 249-5808+1 (760) 249-5808Click up if you have successfully reached Mountain High Resort by calling +1 (760) 249-5808 phone number 0 0 users reported that they have successfully reached Mountain High Resort by calling +1 (760) 249-5808 phone number Click down if you have UNsuccessfully reached Mountain High Resort by calling +1 (760) 249-5808 phone number 0 0 users reported that they have UNsuccessfully reached Mountain High Resort by calling +1 (760) 249-5808 phone number+1 (760) 317-7861+1 (760) 317-7861Click up if you have successfully reached Mountain High Resort by calling +1 (760) 317-7861 phone number 0 0 users reported that they have successfully reached Mountain High Resort by calling +1 (760) 317-7861 phone number Click down if you have UNsuccessfully reached Mountain High Resort by calling +1 (760) 317-7861 phone number 0 0 users reported that they have UNsuccessfully reached Mountain High Resort by calling +1 (760) 317-7861 phone number+1 (760) 316-7803+1 (760) 316-7803Click up if you have successfully reached Mountain High Resort by calling +1 (760) 316-7803 phone number 0 0 users reported that they have successfully reached Mountain High Resort by calling +1 (760) 316-7803 phone number Click down if you have UNsuccessfully reached Mountain High Resort by calling +1 (760) 316-7803 phone number 0 0 users reported that they have UNsuccessfully reached Mountain High Resort by calling +1 (760) 316-7803 phone numberCMO+1 (760) 316-7841+1 (760) 316-7841Click up if you have successfully reached Mountain High Resort by calling +1 (760) 316-7841 phone number 0 0 users reported that they have successfully reached Mountain High Resort by calling +1 (760) 316-7841 phone number Click down if you have UNsuccessfully reached Mountain High Resort by calling +1 (760) 316-7841 phone number 0 0 users reported that they have UNsuccessfully reached Mountain High Resort by calling +1 (760) 316-7841 phone number+1 (760) 316-7839+1 (760) 316-7839Click up if you have successfully reached Mountain High Resort by calling +1 (760) 316-7839 phone number 0 0 users reported that they have successfully reached Mountain High Resort by calling +1 (760) 316-7839 phone number Click down if you have UNsuccessfully reached Mountain High Resort by calling +1 (760) 316-7839 phone number 0 0 users reported that they have UNsuccessfully reached Mountain High Resort by calling +1 (760) 316-7839 phone numberEvents Manager+1 (760) 316-7835+1 (760) 316-7835Click up if you have successfully reached Mountain High Resort by calling +1 (760) 316-7835 phone number 0 0 users reported that they have successfully reached Mountain High Resort by calling +1 (760) 316-7835 phone number Click down if you have UNsuccessfully reached Mountain High Resort by calling +1 (760) 316-7835 phone number 0 0 users reported that they have UNsuccessfully reached Mountain High Resort by calling +1 (760) 316-7835 phone number+1 (760) 316-7836+1 (760) 316-7836Click up if you have successfully reached Mountain High Resort by calling +1 (760) 316-7836 phone number 0 0 users reported that they have successfully reached Mountain High Resort by calling +1 (760) 316-7836 phone number Click down if you have UNsuccessfully reached Mountain High Resort by calling +1 (760) 316-7836 phone number 0 0 users reported that they have UNsuccessfully reached Mountain High Resort by calling +1 (760) 316-7836 phone numberSales Manager
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Mountain High Resort emailsmichele_roy@mthigh.com94%Confidence score: 94%kim_hermon@mthigh.com94%Confidence score: 94%john@mthigh.com94%Confidence score: 94%Executivetyler_shippy@mthigh.com93%Confidence score: 93%terry_bottorff@mthigh.com93%Confidence score: 93%todd_proffit@mthigh.com93%Confidence score: 93%Managementmike_childress@mthigh.com92%Confidence score: 92%cindy_shippy@mthigh.com92%Confidence score: 92%Sales
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Mountain High Resort address24510 Highway 2, Wrightwood, California, 92397, United States
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Mountain High Resort social media
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