Mumzworld.com’s earns a 1.0-star rating from 1 reviews and 11 complaints, showing that the majority of parents and caregivers are dissatisfied with shopping experience.
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Worst Customer Experience - Highly Not Recommended
I have gone through a worst customer experience, placed an order for a baby cot for my new born baby which included mattress as per the sku information but it was not delivered! I have been calling them on a daily basis to solve this issue and deliver mattress to me but they are unable to provide any information and only told me that we are waiting for concerned department to respond! It takes ages to solve issues and my issue is still not solved! I have a baby cot without a mattress so this app is HIGHLY NOT RECOMMENDED! You can buy from mumzworld if you love to have WORST CUSTOMER EXPERIENCE!
Mumzworld.com Complaints 11
Delivery of the product
I placed an order from
Mumzworld app on 12th November which stated same day delivery. It’s 17th today and I haven’t received any updates. I contacted their customer service team more than 15 time and every time it’s same answer. As they will let the concern team know. I asked them to cancel the order on 15th which also they are not doing. This is the most pathetic response and service.
Disappointing Experience with Mumzworld.com: Late Delivery & Poor Customer Service
So, let me tell you guys my experience with Mumzworld.com. I ordered a product on the 25th of September, but unfortunately, I received the wrong item. The worst part is that it looked used, and I have photos to show that. Can you believe it? And the cherry on top, it's the 7th of October now and I still haven't received the right product. I'm very disappointed with Mumzworld's service! I'm continuously trying to contact the customer service team, but it's like they're ignoring me, or maybe they're just too busy with other customers. I mean, come on Mumzworld, I'm waiting for more than ten days now, and still no response from you guys! It's not my fault that you delivered the wrong item!
Anyway, I just want to know when will I receive the right item that I paid for? I hope it won't take much longer because I really need it. Honestly, I'm regretting my decision to shop from Mumzworld. It's like they don't care about their customers, and they take ages to resolve customer problems. I'm really unhappy with their service, and I don't think I'll be shopping with them again.
In summary, my experience with Mumzworld has been extremely frustrating. They delivered the wrong item, which looked used, and it's taking ages for them to deliver the right item. Not only that, but their customer service team isn't responsive either. I'm very disappointed with their service, and I think they should take steps to improve their customer service and delivery. Don't shop from Mumzworld if you want timely delivery and good customer service.
Warning: Avoid purchasing from Mumzworld.com - Unreliable and Unprofessional
I recently purchased a product from Mumzworld.com and was quite disappointed when it arrived, as it did not match the description that was listed on the website. I contacted their customer service on November 26, 2022 to request a return, but have yet to receive any confirmation or follow-up from them regarding the matter. I am quite frustrated with their lack of professionalism, as they keep making promises to come and collect the item, but have not yet followed through.
Overall, I would caution others to be wary of doing business with Mumzworld.com, as they seem to be quite unreliable and untrustworthy. It is simply not worth the hassle to deal with these cheaters and unprofessional individuals.
Is Mumzworld.com Legit?
Mumzworld.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Mumzworld.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mumzworld.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Mumzworld.com you are considering visiting, which is associated with Mumzworld.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Mumzworld.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Mumzworld.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While Mumzworld.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Mumzworld.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Disappointed with Mumzworld.com's Shipping and Customer Service Experience
I've been waitin' ten whole days for my order from Mumzworld.com and it's still not here yet! They said on their site that I'd get my stuff in 2-3 days within the UAE, but that ain't been the case for me. I've tried hittin' up their call center, but they don't seem to wanna help. They got this live chat thing that's supposed to be helpful, but they ain't never replied to me. And when I sent emails, all I got were automated responses that didn't actually solve my problem. Let me tell ya, this whole experience has been real bad. So if you're thinking about orderin' from Mumzworld.com, I'd say don't bother. It ain't worth it.
Mumzworld.com: Mixed Experience with Delayed Delivery and Lack of Communication
I recently ordered from Mumzworld.com and although I was excited to receive my items, my experience didn't go as smoothly as I hoped. I purchased 6 items for a total of around 480 dh, but after a week I received an email saying that 1 item was out of stock. As a result, they only delivered 3 items which cost 100 aed. I waited for the rest of my order to come for over a month, but they informed me that it would be delivered soon. However, it has now been almost 2 months and I still haven't received my other items.
I tried calling the number they provided, but no one answered. I also tried emailing them, but I received no response. It is frustrating not knowing how to connect with them and get my items. While they did deliver a portion of my order, the lack of communication and long delay in receiving the rest of my items has left me feeling dissatisfied with my experience. I hope they improve their customer service for future transactions.
Mumzworld Review: Pros and Cons of Shopping for Mothers and Children
Mumzworld is a website that offers various products for mothers and children. Although they offer prices in different currencies, it is important to note that all purchases are charged in AED darham, which increases the price by 2.75%. This may come as a surprise to some customers, especially those who are not familiar with exchange rates.
One of the biggest issues with Mumzworld is their customer service. They have been known to cancel orders without any reason and not update customers until they ask for an update. This can cause a lot of frustration and inconvenience for customers who have been waiting for their orders. Additionally, if a customer needs to return a product, they may face some difficulties with getting a refund. Mumzworld has been known to require multiple reminders before processing refunds.
Overall, the hassles that come with shopping on Mumzworld may not be worth it. It's important to weigh the pros and cons before making a purchase on their website.
Mumzworld.com Review: Poor Customer Service and Delayed Orders
So, I recently had an experience with mumzworld.com, and let me tell you it was kind of a bumpy ride. At first, I placed an order for an item and was eagerly waiting for it to arrive. However, after a week, I received a message saying that unfortunately, they didn't have that item available. But, they offered me something similar and being a person who loves the convenience of shopping from their own home, I agreed to it.
Then comes the waiting game. Almost 20 days passed, and there were no messages or updates about my order. I was starting to get worried, so I tried everything and even contacted the customer service through calls, chats, and emails, but no one answered me. It can be frustrating to reach out and not get a response, you know?
Finally, after what seemed like forever, I received an email from them, and they apologized for the delay and offered me a voucher as a compensation for my inconvenience. To be honest, I wasn't interested in receiving anything else from them, so I declined the voucher.
A few more days went by, and I decided to send an email to them, asking them to cancel the order and refund my money. But again, no response.
From my personal experience, I would say to stay away from this company. Yes, they do take your money, but after that, they seem to ignore you. And I believe that's not how a customer service should be like.
Unreliable and Disappointing Service from Mumzworld.com: A Cautionary Review
I gotta tell ya, I am not happy with Mumzworld.com. I was promised that I would get my package on the same day or next day, but it took them 19 days! You betcha, I called 'em every day and every time they told me that my package would arrive soon. Lah-dee-dah, turns out some of it got lost! Nobody even bothered to phone me to break the news, I had to chase them down for 19 whole days after I paid with my card, not even cash! Ugh, I tell ya, steer clear of Mumzworld.com. There are plenty of baby companies out there!
Unreliable and Disappointing: My Experience with Mumzworld.com
I have to say, my experience with mumzworld.com wasn't exactly a dream come true. My four-year-old daughter was so excited for her new year's eve gift, but sadly it never arrived. After three days of calling and confirming my order, I was left with nothing but a crying child and some broken promises.
Honestly, it feels like they hire a bunch of amateurs who don't know what they're doing. I mean, come on, how hard is it to deliver a package on time? It's not rocket science!
But let's talk about the positives, shall we? The website itself seems pretty easy to navigate, and they have a decent selection of products for kids. If only they could actually deliver them on time.
Overall, I wouldn't necessarily recommend mumzworld.com based on my experience. They might have some good stuff, but their reliability is seriously lacking. If you want to avoid a disappointed kid and a headache, I suggest looking elsewhere for your shopping needs.
Frustrating Experience with Mumzworld.com: Poor Customer Service and Delayed Shipping
I had a truly frustrating experience with Mumzworld.com. I ordered an item 13 days ago, and to this day, it has yet to be shipped! Initially, the customer service representative informed me that my order had already been shipped with Aramex, but then I was told that it had been sent with DHL after one day. However, three days later, the shipment was not yet delivered to DHL. I found the customer service to be very poor, as they only provided me with vague answers that left me feeling discouraged. Every time I asked a question, the standard response was that they would get back to me after 24 hours, which led me to feel more and more frustrated as time went on.
What a shame that such a big company would have such bad customer service. The last feedback I received was that they would ship my item after 24 hours, but it has already been thirteen days and nothing has happened. If I could give them less than one star, I definitely would. The whole experience made me feel like my business did not matter to them, which is not how a customer should be treated. Overall, my experience with Mumzworld.com was incredibly frustrating, and I do not recommend their services to anyone looking for a reliable online shopping experience.
Mumzworld.com Review: Disappointing Delivery and Lack of Warranty & Customer Service
So I bought something from Mumzworld.com and I gotta say, it was kind of a drag. It took them six whole days to deliver my order, for apparently no reason! They said they had to "repackage" it, but all they did was slap some stickers on the same old box it came in! Can you believe that?
Anyway, I was relieved when it finally arrived, but then I noticed something even worse. They didn't give me any warranty info for my item! I sent two emails trying to get some help, and all I got back was a vague promise that "someone" would get back to me. Well, that was weeks ago and nobody's bothered to follow up.
So now I'm stuck with a product and no idea what kind of warranty I have. Who knows what could go wrong with it? It's a real shame, because I was hoping to trust Mumzworld.com as a reliable online retailer. But if they can't even get the basics right, what's the point? I'm giving them only two stars, because at least I eventually got what I ordered, but the lack of warranty and customer service is a real bummer.
Overview of Mumzworld.com complaint handling
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Mumzworld.com Contacts
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Mumzworld.com phone numbers+971 4 433 9455+971 4 433 9455Click up if you have successfully reached Mumzworld.com by calling +971 4 433 9455 phone number 0 0 users reported that they have successfully reached Mumzworld.com by calling +971 4 433 9455 phone number Click down if you have unsuccessfully reached Mumzworld.com by calling +971 4 433 9455 phone number 0 0 users reported that they have UNsuccessfully reached Mumzworld.com by calling +971 4 433 9455 phone number
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Mumzworld.com emailscareers@mumzworld.com97%Confidence score: 97%Hrorders@mumzworld.com95%Confidence score: 95%Salessupport@mumzworld.com93%Confidence score: 93%Support
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Mumzworld.com social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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