Menu
For Business Write a review File a complaint
Percy's Customer Service Phone, Email, Contacts

Percy's
Reviews and Complaints

www.percys.com

Learn how the rating is calculated

2.0 2 Reviews 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Percy's Reviews 2

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Percy's I got a dehumidifier from Percy's, Inc

I got a dehumidifier from Percy's, Inc. in June in ***, . It worked good for two months, but then it stopped working. I thought it was because the humidity was going down. This spring, I still had problems with it and I spent a lot of time trying to fix it. I'm not happy with the quality of the product. Looking back, I should have dealt with it last Fall. The salesperson at Percy's really talked up the product, but now I'm not sure I trust them. Other stores seem to have better stuff. I talked to a nice person at Percy's, but I'm not sure I'll go back there.

Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Percy's Been shopping at Percy's for 26 years now and they've never let me down

Been shopping at Percy's for 26 years now and they've never let me down. Got most of my big appliances from them and they're still going strong. Had to replace my dish washer recently and was told the one I wanted might sell out quick. Took my time but two days later, it was gone. Every other store was sold out too. Ended up buying a pricier model from Percy's and they made it easier by getting rid of my old washer for free. They even suggested an upgrade for my electrical connection and it was easy to pick up the new one myself. Can't ask for better service than that.

Hide full review

Percy's Complaints 2

ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

Percy's We got a dishwasher from Percy's in Oct 2020 and paid for installation from their fav provider and the 5 year extended warranty

We got a dishwasher from Percy's in Oct 2020 and paid for installation from their fav provider and the 5 year extended warranty. In less than 1 year from install, the dishwasher broke, leaking water through the floor and wrecking parts of our basement including multiple ceiling tiles. We contacted Percy's to start the warranty claim and it took over a week to send a repairman out, now it's been several weeks and the claim still ain't authorized and the repair shop can't order the parts. Plus, one of the three parts is out of stock with an unclear ETA. When we called to talk to rep at Percy's, Andrea, she said "well, I have 150 people waiting for repairs now" and basically Percy's position is that it ain't their problem that our dishwasher is less than 1 year in use with a warranty and we are without a dishwasher with no clear disposition and no end in sight. I think Percy's sold us a lemon of a unit (as shown by the extensive repairs needed, the full motor, etc. per the repairman's estimate) and they won't honor their warranty within a reasonable timeframe. $1500 and we are back where we started without a dishwasher in less than 1 year. I would ask that Percy's replace the unit with an in stock unit, especially given that the repair may never happen since the parts have stock issues of which they are well aware.

Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

Percy's I got a stove from Percy's in 2019

I got a stove from Percy's in 2019. We hired them to install it, but they took too long, so we had to find another plumber. After 3 months, we noticed that the burner wasn't working and the oven wouldn't heat above 325 degrees. We talked to Percy's, but they sent us to Whirlpool, who sent us to a 3rd party for repairs. The 3rd party didn't have the parts, so they had to order them. The burners were working, but they had a lot of yellow flames. We were worried about CO, so we called Percy's when our Carbon Monoxide detector detected a leak. They said we couldn't get service right away, so we paid for an appliance repair company to come out of pocket. They couldn't fix it, so we called Percy's again, who sent us to Whirlpool, who sent us to a 3rd party. We paid out of pocket again, but Whirlpool canceled the repair. Percy's won't cover any repairs outside of the first year, even though it has a 5-year warranty. I won't buy from Percy's again because of their poor customer service.

Hide full review

Is Percy's Legit?

Percy's earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Percy's to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Percy's is known for their high standards and safety. If you're thinking about dealing with Percy's, it's wise to check how they handle complaints.
Read complete analysis

About Percy's

Percy's is a well-known and reputable online retailer that specializes in providing high-quality automotive parts and accessories to customers all over the world. The company has been in operation for several years and has built a solid reputation for delivering exceptional products and services to its customers.

One of the key features of Percy's is its extensive range of products. The company offers a wide variety of automotive parts and accessories, including exhaust systems, air intake systems, suspension components, brakes, and much more. All of the products available on the Percy's website are carefully selected to ensure that they meet the highest standards of quality and performance.

Another important aspect of Percy's is its commitment to customer service. The company has a team of knowledgeable and experienced professionals who are always ready to assist customers with any questions or concerns they may have. Whether you need help selecting the right product for your vehicle or have a technical question about installation, the Percy's team is always available to provide expert advice and guidance.

In addition to its exceptional product range and customer service, Percy's also offers competitive pricing and fast shipping. The company understands that customers want to receive their products as quickly as possible, and it works hard to ensure that orders are processed and shipped out promptly.

Overall, Percy's is a highly reputable and reliable online retailer that offers a wide range of high-quality automotive parts and accessories. With its commitment to customer service, competitive pricing, and fast shipping, Percy's is a great choice for anyone looking to upgrade their vehicle's performance or appearance.
Read full overview of Percy's

Overview of Percy's complaint handling

Percy's reviews first appeared on Complaints Board on Jun 6, 2023. The latest review I got a dehumidifier from Percy's, Inc was posted on Jun 8, 2023. Percy's has an average consumer rating of 1 stars from 4 reviews. Percy's has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Percy's Contacts

  2. Percy's phone numbers
    +1 (508) 755-5269
    +1 (508) 755-5269
  3. Percy's emails
  4. Percy's address
    19 Glennie St, Worcester, Massachusetts, 01605-3918, United States
  5. Percy's social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all Percy's contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.