Menu
Write a review
File a complaint
MusicStack Customer Service Phone, Email, Contacts

MusicStack
Reviews and Complaints

www.musicstack.com

Learn how the rating is calculated

1.0 5 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

MusicStack Complaints 5

ComplaintsBoard
A
10:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MusicStack Disappointing Customer Service: My Experience with MusicStack

I've been trying to get in touch with MusicStack for a while now, but it seems like they're not interested in helping me out. I've sent them four messages already, but I haven't received a single reply. It's frustrating because I've already paid for my product, and all I want is to get it as soon as possible.

I'm not sure what's going on with MusicStack, but it's clear that they're not very responsive to their customers. I've tried calling them, but I just get put on hold for ages. I've also tried emailing them, but I haven't had any luck with that either.

Overall, I'm pretty disappointed with MusicStack. I was hoping to have a good experience with them, but it seems like that's not going to happen. If you're thinking about using MusicStack, I would recommend looking elsewhere. There are plenty of other options out there that are more reliable and responsive.

Read full review of MusicStack
Hide full review
ComplaintsBoard
V
10:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MusicStack Disappointing Experience with MusicStack: Incorrect Order and Poor Customer Service

So, I was browsing through MusicStack and found a cool album that I wanted to add to my vinyl collection. I placed my order and waited for it to arrive. But when it finally did, I was disappointed to find out that it was actually a CD. I was really hoping for a vinyl, so this was a bummer.

To make matters worse, when I tried to contact customer service about the mix-up, I couldn't get a hold of anyone. I tried calling and emailing, but no one ever got back to me. It was frustrating to say the least.

Overall, I wouldn't recommend MusicStack if you're looking for vinyl records. It seems like they don't have their inventory sorted out properly, and their customer service is lacking. If you're a serious collector, you're better off looking elsewhere.

Read full review of MusicStack
Hide full review
ComplaintsBoard
R
8:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MusicStack MusicStack Review: Great Selection and Prices, But Customer Service Needs Improvement

I've been using MusicStack for a while now and I gotta say, it's a pretty cool website. You can find all sorts of music on there, from classic rock to underground hip hop. The search function is easy to use and you can filter your results by genre, artist, album, and more. Plus, the prices are usually pretty reasonable.

One thing I will say though is that their customer service could use some work. I tried to make an enquiry about a purchase I made and it was like pulling teeth trying to get a response. I eventually had to use their contact page, which was a bit of a hassle. But hey, at least they have a contact page, right?

Overall, I'd recommend MusicStack to any music lover looking to expand their collection. Just don't expect top-notch customer service.

Read full review of MusicStack
Hide full review

Is MusicStack Legit?

MusicStack earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds MusicStack to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, MusicStack is known for their high standards and safety. If you're thinking about dealing with MusicStack, it's wise to check how they handle complaints.

MusicStack has claimed the domain name for musicstack.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Musicstack.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Musicstack.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for MusicStack have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up MusicStack and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • MusicStack protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

MusicStack Warning: Avoid Musicstack - Poor Seller Support and No Refund Policy

i bought a cd from a seller on musicstack and it never came. i tried to complain about the seller but it was too hard and i couldn't get my money back. don't use this site, it's a waste of time and money.

Read full review of MusicStack
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

MusicStack Solid 3 Stars: My Review of MusicStack's Music Selling Website

MusicStack is a website that sells music, and I have to say, it's pretty good. It's not perfect, mind you, but it's definitely worth checking out. The only problem is that sometimes it takes a while for the process to go through, which can be a bit frustrating. But overall, I'd say it's a solid 3 stars. If they can fix the delays, I'd definitely consider using it again.

Read full review of MusicStack
Hide full review

Overview of MusicStack complaint handling

MusicStack reviews first appeared on Complaints Board on Jun 7, 2023. The latest review Disappointing Customer Service: My Experience with MusicStack was posted on Jun 15, 2023. MusicStack has an average consumer rating of 1 stars from 5 reviews. MusicStack has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. MusicStack Contacts

  2. MusicStack social media
  3. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
MusicStack Category
MusicStack is ranked 32 among 661 companies in the Attorneys and Lawyers category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.