MVQ*VALMAX review: Fradulent Business Practices 43

Fraud Fraud Fraud:
The previous poster is correct!
I was also duped by ValMax. I don't recall ever signing up for this "servcie" yet there is is on my VISA bill today (7/21/2009). It says MVQ*VALMAX. The charge is for $24.95. They list a number as [protected] and State as CT.
I complained to CitiCards, whose agent promptly got a VALMAX rep based in IL on the phone. In a 3 way call with CitiCards and I, the valmax rep agreed to credit my credit card the $24.95 and cancel my "membership". Luckily, I caught this charge my first month of getting billed. The Valmax rep said i "agreed" to their program when i used Intellius, apparently accepted some "terms", and then failed to cance some "trial period" within 7 days. Total scam. RJ
in Nevada

cancel my membership, too. terri lee bjornoos

The same thing happened to me. I did a search through Intelius. My next bank statement reflected a charge of $4.95 which I was aware of. However, another charge of $24.95, referencing MVQVALMAX appeared. I just called this morning and spoke to a representative by the name of Donas. I told her that we could make this easy or I could pursue it with my cc company and write a letter to the BBB, Attorney General, CT Chamber of Commerce, etc. She said "that's enough!"...I will cancel your membership and refund the $24.95. FRAUD with a capital F. Beware!

I experienced a similar situation with this company. I contacted local law enforcement regarding this matter and had the officer speak with a representative from ValMax. According to the officer, this was a fraudulent use of a credit card which is a felony in the state of Tennessee. When the officer spoke with the representative of this company, he advised that ValMax would refund the cash amount in its entirety. The representative advised it would take 3-5 business days to process. Further more, he apologized without question for the inconvenience that I experienced. BEWARE OF FRAUD!

i agree. its the same thing i went threw the 4.95 fee was ok untill i start getting billed for 24.95 for two months and then i caught on and filed 2 complaints about it. even called valmax my self told them off like look u just over drafted my account and all they can say is oh im sorry sorry is not good enough. told them its fraud what u are doing for something i didnt sign up for. so i agree and hope the go down hill in get in big trouble

same here i jus found out on my cc bill a sum of 19.95 they starter doing this in feb- and is aug now and i just found out. i call them.
they say that they will refound my money .
i hope!
can the goverment do something about this?
this is fraud! and they are getting away with it.
please let me know. my email add is...pinonster@gmail.com and my name is ruben pinon.
i like to see somthing done about this!

Yes i got duped. Just got my Debit/Checking Account Statement and they somehow charged me three times for $19.95 or $59.85. I never agree to any such membership but I was using Intellis for people search and a trial period was offered for 7 days with a cost of $1.00, not $19.95. This is a fraudulent company and we must all write to our state attorney general's office to have them shut down. If I lived in Connecticut I give them some of their own medicine when they least expect it. For all of you that want a reputable site for people research, Net Detective is the best one and they are not Richard Ni_on "I am not a crook".

I Agree cuz they tried charging me 24.95onmy account and they were asking for my membership i.d like i never signed for a membership or accepted these charges towards my account because i dont even know who these people are i never even heard of them so yeah something needs to be done and said the same as everyone else hear so yea something needs to be done and if this keeps on happening to me with this company which it wont cuz i canceled my card to get a new one but if for say i will find out were they are located and i will do some damge cuz no one messes with my money and hope these valmax people read these too.

I did have a charged form this company for $19.95, this is fraud, I never have anything do with this company

I also used Intelius to find a missing loved one. That charge was only $1.95. Then, a week later, I see an amount of $24.95 posted to my checking account (I used my Visa check card). It was listed as ValMax out of Connecticut. I had no idea what this charge was for. Then, when I got on line and Googled "ValMax", I saw all of these stories here!
I called my bank and they said I could file a fraud claim, but I asked for ValMax's phone # so I could call them myself. Their automated system gave me my membership # (?). I had no idea I had signed up as a member and had a membership #!
Any reputible company, if I had become a member, would have sent me an e-mail with my membership information.
I talked to a ValMax representative and he gave me no hassle when I asked to have my money refunded and my "membership" cancelled. It was like he had done this a hundred times before knowing that it was wrong. If I don't see the charge off my account, I will call the bank back and file a fraud claim. They are ripping us off!

It happend to me yesterday. The have been charging my credit for 3 months. HOWEVER, Wellsfargo automated service caught these frauds and called me. I call "ValMax" and they refunded my money as if nothing happend!

BEWARE. THERE IS ANOTHER CHARGE THAT ALSO CHARGED MY CARD UNDER DIFFERENT COMPANY "IDPROTECT". THEY ARE THE SAME COMPANY! it is 19.95. THEY DID NOT WANT TO REMOve THIS CHARGE UNTIL WELLS FARGO CALL THEM BE AWARE! THEY ARE SCAMMERS!

This is a flat out fraudlent outfit. My experiences mirror those above. Fortunately I caught this immedialtey as I monitor my credit card accounts online. I called and demanded a refund which I am told is being processed. My next step is a complaint letter to the Illinois State Attorney General.

Recieved a charge for $24.95 from MVQ*VALMAX and another $24.95 from MVQ*TENTY4PROPLUS on 8/25/2009. Thanks to this website i figured out that they illegally obtained my credit card information. I reported them to my credit card company and waiting for my money back. Thank you everyone for posting complaints on this site.

This is a disgrase, this site needs to be shut down the ###'S have taken another 2nd payment from my bank account in total £54.oo for something i have not committed too only accepted the free trial in which i was billed. I would like any feed back from anyone that has been robbed by this so called company, my email address is markeynuts@hotmail.com.
I will be informing the Police and Trading Standards tomorow.

ABSOLUTE SCAM!
Now you may start laughing at me or calling me naive, but by the time you finish reading this no one will be smiling. They nailed me for about seven months before I realized what was going on. I too did a search through Intellius as a friend of mine was being harrassed by a man and woman she could not identify over the phone. (Apparently the woman was her competition and the guy was her ex-con brother) Anyways, I saw the $10 rebate that they offered me and ignored it immediately. I do not 'DO' rebates they are often more hassle than they are worth. I have been unemployed for a while and was surviving on my savings and destroyed my debit card so that I would not use it without the funds and therefore had no real reason to check in on my checking account. I only recently got a job and today I got charged for $19.95 by ValuMax today and called the number and asked who are you?
They told me I signed up for a $10 rebate and a membership. I was like 'uhhh no... I dont even know who you are and you have been hitting me for months now.' They then referred me to a supervisor and I explained what was going on and they asked me to fax the account info and transactions to them. Long story short there was a recent time when I used my debit card 5 times in the day and Citizen's charges $39 for each overdraft while the account is negative as well as an additional $39 for every 6 days that it remains negative so all together one day of buying $2 - $5 items resulted in overdraft fees of $195 that they definitely be paying for along with the rest . A total of $567.75!

Based on what I've read on this website and the timing of the charges, I believe Intelius was the vendor I used that somehow started these charges from MVQ*ValMax. I just got off the phone with their service [protected], press 0# to get a rep). The frontline rep said he could reverse the most recent charge and transferred me to a supervisor to reverse the rest. Be sure you get the name of the rep and a confirmation # for the call. The supervisor said that each charge would be reversed separately and would take 3-5 business days to post to my bank account. When I asked about whatever service it was and why I didn't receive anything in the mail, I was told that if someone enrolls online (Ha!) that everything is sent via email. I told her that if I did receive something, that it probably went to my spam box. I also don't open email I don't recognize when it hits my inbox (I wouldn't recognize ValMax since I never signed up for it!) The ugliest thing about this is their FAQs on their website. http://www.mvq-valmax.com/billing/faq The first question addresses what is "MVQ*VALMAX" and why it is a billing statement. This is also what is the main subject on their HOME page. I will definitely think twice about whom I place online orders with in the future.

Intelius is a total fraud! Their information itself is not worth paying for. They have several different names for the same company. This is what is wrong with the internet. There are good businesses and then there are Cyber Scam Artist like Intelius! I got the same charges on my visa card and I caught it right away. They said they are charging me for the shopping discount on a day to day shopping? Whatever that means. There should be a class action law suit against these folks.

I believe their businesses are located in a foreign land and they are ripping off Americans!
All of these scams are created overseas, mostly in India, Car Warranty Scam, Work from home scam, and the list goes on...

little more research and i found this site.

apparently they sign you up then you have to search them out to activate or cancel your membership.

website is http://www.membershipcenter.com/index.aspx

gives you the option to cancel . also has numbers and email addresses.
it lets you find your membership with the code from your bank statement ( the name they charged you under) and your email address. It gives you the option to enter your credit card number BUT I WOULDNT RECOMMEND IT!

Good Luck all!

I just realized this had been hiding on my bill for a year. 12 charges for 23.95 each! I called, and threatened to press charges with my attorney and they quickly refunded ALL of the money. Don't let them tell you that you can only get one month refunded. They have a record of whether or not you have used their services. If you have never used the service, you are entitled to a FULL refund. I spoke with the supervisor Ernesto and was not given a hard time.

I went on intelius.com to do a people search i payed for the 24 hour accsess of $9.95 well low and behold i went up on line to check my bank account to go food shopping to see how much i could spend of my money and there was a charge from mvqvalmax for $24.95 witch i know i never agreed to so i googled valmax and this was the first web site that was listed if i hadnt found this site i would never have known what number to call and cancal this and ask for a refund. they told me i clicked on something and agreed witch i know i didnt i always have a pop up blocker on my computer that wont let pop ups come up and i dont remember seeing anything for a membership that would be billed but they said they were gonna refund the money im just glad i caught it with in a few days of them billing me i would have been mad if i got charged for this month after month i was ready to cancal my bank card and go to the bank to have them do all the work to get my money back but this web site helped a lot i want to thank the person who started this site and for all of your stories

I just realized I was getting charged on my credit card for Valmax. I also went on Intelius for information and ended up getting charged for $19.95. I have been traveling a lot this year and I thought this was a charge for gas I bought while traveling. When I called and they said it was a membership, I new I hadn't authorize or sign up for this service. I called and canceled Valmax and then went on line to see what it was. This is when I read about the scam. I contacted my credit card provider and informed them I had not agreed to this charge. The charges where taken off my card and they said they would take care of this problem for me. I will now complain to the US Fraud website and the Attorney General's office in the State of Ohio. I didn't know how this happened and this Website helped a lot. I'm grateful that people are sharing their stories. I will be more aware of what I purchase on my Credit card or on the internet and keep better track of my credit card statements... dianak

This has been appearing on my credit card..$23.95 ...
I don't have any idea what it is or why it is on my card

It sounds like you have accepted a third party company’s offer that is advertised on the Intelius website. If you no longer wish to be enrolled in that third party company’s service, please call [protected] Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you.

I paid Intelius the .95 cent to find my father and thankful i called to cancel my debit card to find out i had an over draft because they had charged me 19.95 n than valmax charged me 24.95 they are a true wrap off and fraud

Please know that going through the computer is not the only way the can scam you. My ex-wife ordered a sweeper from Shopping Essentials from a infomercial, she had no problems getting what she purchased from them and the charge was just what it was supposed to be. Then a couple of days later when she got her bank statement she noticed a withdraw from her account from MVQ for $200.00 she has called everyone trying to find out what was going on, the bottom line she has gotten the run around from the people from MVQ transferring her from person to person, finally they asked for her account # which she did not give and she has faxed them a copy of her statement with the important info blacked out so they could see the withdraw. They would not tell her what the withdraw was for and said she signed up for membership (which I think would be very difficult to do through an infomercial) from Shopping Essentials. They cancelled the membership they said she signed up for and said they will credit her account back $1.00 so how could they do that if they were asking her for her account # in the first place? (intresting) She does not have a computer so BE AWARE! they can get you through ordering from other companies as well. I am going to do what I can to get her $200.00 plus the overdraft charges as well as anything else I can get from these scammers. She is on a fixed income so this really hurt her bad. If I can find any important information I will post back on here.

We have the same problem. I asked my husband what Valmax was and he said he had no idea and I told him $23.95 was coming out of our account every month for it. Since we didn't know what it was, so I looked it up online and surprise, surprise, the first site listed was this, one of complete fraud by the company. It wasn't until I started reading everyone went through Intelius that I realized where this came from as my husband did use Intelius. As for us, by using Intelius ONE TIME, we are being billed monthly for Intelius, Valmax, AND Twenty4ProtectPlus. Wewill be calling these companies today to demand refund as well as cancel any subscription. We also intend to close our bank account and get a new debit card.

charges for 10/02&11/02 not authorized on visa card We do not know this company

Same thing happened to me. Didn't know nothing about Valmax. Got charged 6 months. Got the last one cancelled. I read the terms and agreements very carefully and there was nothing there at all suggesting I would be enrolled in a internet subscription I knew nothing about. I even paid full price rather than the sign me up for bull*&%t price which is about half.

I also got scammed by Intelius and Valumax. I'm following up with BBB and with the Texas Consumer Protection Agency under the Attorney General. These companies need to be taken down!

Well once again another story like everyone elses on here. I looked up someone on Intelius' website back on 9/21/09, which I paid $1.95 for the search. I just checked my bank account online tonight 12/20/09, and discovered that 2 days later on 9/23/09, Intelius debited my bank account for $24.95. This was an unauthorized charge. Each month since then for the last 3 months they have debited my bank account for $24.95. This is a total of $74.85 for 3 months plus overdraft fees of $35.oo for each month totalling $105.00. $74.85 + $105.00=$179.85. This is the grand total that Intelius has fraudulently debited my account for in the last 3 months in charges and overdraft fees. All this for a $1.95 once time search. Their information is useless on top of it. I am now going to file a dispute with my bank to get the money back due to fraudlent charges plus all the overdraft fees will be credited back to my account. I will also file a letter of complaint with the Connecticut Better Business Bureau to keep on file against this company. This will help to ruin their bad name further hopefully. The more complaints the BBB gets against this company the better. I urge everyone to write a letter or file a complaint to the Conecticut Better Business Bureau. Tina in Virginia.

O.K, I am another one of the victim of Intelius and this Valmax, aparently for more than a year without realizing it. I have caught it on my credit card because my bills kept adding up each month and I have stop using the card about 6 months ago. The question is has there anything been charged to both of these companies or is there anyway to bring them down because more and more people can continue to make the complaints, but the sad thing is Intelius and Valmax are still happily scamming people.

I was also charged $19.95 for INT*IDPROTECT MNTR SVC and $23.95 for MVQ*VALMAX for several months. Valmax refunded the entire amount after I asked to speak with a supervisor and said I planned to take my complaint to the authorities. IDProtect only refunded part of what they had charged my credit card after I became very angry and threatened them.

DON'T GIVE UP ON GETTING YOUR MONEY BACK. THREATEN TO TAKE YOUR COMPLAINT TO THE BBB, ATTORNEY GENERAL, OR WHATEVER IT TAKES!

Another victim down unfortunatley! I was checking my bank statements this morning and seen two monthly transactions that I did not authorize by MVQ* Valmax!? I was like WTH is MVQ Valmax? So I googled it and realized this was a site that I would never go to, because I had no use for it. Then I came along this site and read all the other testimonies and realized just like them I was doing a search on intelius for my uncle! I called Valmax @ [protected] and demanded cancellation of the mysterious account and a refund of my money that was taken unauthorized. I recieved their names and a confirmation number and was told it would take 3-5 business days to post to my account. I think I will take Tina'a advice above and write a letter to the BBB, because this is just ridiculous. Thank God I checked my account this morning and did not wait another day.

Hey thanks guys- it happened to me also.. He first said he will return only last month.. than I sqeezed him using hints in this forum, BBB, atorney jornals, etc, etc and he said he is a nice guy so he is returning all my money... can you beleive this gentleman .. ha ha ha

Thanks a lot guys.

This Valmax thing was associated with the Intellius site for me, also. I called the ValMax number on my credit card statement - no one answered - went straight to voicemail. I called my credit card issuer and filed a complaint with them. They tell me that, since this ValMax thing that I never signed up for (knowingly) is a "subscription" service (for which I have received absolutely nothing), they cannot bounce the previous charges. However, since I informed my bank that I called to cancel (per voicemail) that is enough for them to indicate on my account that I cancelled this "subscription" and that any subsequent charges that appear CAN BE bounced back by the credit card company. So, right now, I have been scammed out of about $170.00 because I was stupid enough to not notice this charge since I pay my bills online and sometimes don't thoroughly check each charge, especially small amounts like this. This is what scammers like ValMax is relying on. So, people, beware! I'm filing a complaint online to Intellius, too. I did use it once, paid a nominal fee that I thought was a "one-time" fee, only to find that what I paid for (in the way of searching for a person) didn't give me any helpful info.

One more person to the list. I used the Intellius to look up one number. I paid the one time fee and I thought that was it. Well my wife informed me that a 24.95 charge has been showing up on our account. I didn't sigh up for anything but VALMAX charge was showing up on my card. What a rip off, I will be contacting BBB and VALMAX demanding my money back. 6 months worth of $24.95 charges and overdraft charges that I got hit with because a charge was coming out of my account with out my approval.

Intellius and Valmax are rip offs and scams don't us them.

Bank statement revealed surprise charges from Value Max. Beware - fraud and plain stealing your money is their business. Avoid!

The amount of $23.95 has been appearing on my credit for the past 2 months from Valmax. I have no idea who they are or what this is for. I'm going to cancel my credit card immediately.

The amount of $23.95 has been appearing on my credit card for Valmax for a couple of months. I don't know what this is for or who this is. I'm canceling my credit card immediately.

Jeeeez. What's up with Valmax? They keep charging me and charging me, like 23.50 here, 23.50 there, and now, i think it's 27.50. They keep charging me.
i called these people and told them not to charge me, and even had a new credit card sent to me with the Visa updater turned off. These people do not quit.

i now have a dispute with the bank over these charges.

i love how Valmax does business!

The next step is to call the BBB, and the state attorney general's office, if they don't stop their hideous business practice.