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In November of 2008 I paid Intelius for a locate report on my granddaughter. As I can best recall a pop-up came up and asked if I wanted to take a survey for a $10 rebate. I started to and realized that it was a "come on" and closed down the window. Unfortunately when I entered the information for Intelius I failed to see the signup for Value Max which I understand is in very small light grey letters. As a result Value Max started charging me $19.95 per month for their "wonderful discount card".The thing that stands out in my mind is that I never received an email from their company "welcoming me", or anything my regular mail sending me a membership card or showing me any listings. In other words, they fully intended to slip in under the radar. Granted, I should have caught it right away but didn't. This past month (July billing) on my credit card I noticed it and immediately canceled my Membership. After all this I ran Intelius on the internet and found out that the company was based on lies and deceit. Their currant CEO, Naveen K. Jain, having been run out of his former company for bad business practices. I called my credit card company and they dd a three way call with me and Value Max. VM assured me my membership was canceled and I would get a refund for my current month. When I asked Value Max where the company was located they told me Connecticut but couldn't give me the name of the city. Their customer complaint address is in Des Plaines, IL. Gee, does that sound suspicious to anyone? Guess I'm lucky I finally got out of this mess with only costing me $170.00. You would think being a Senior citizen I would have learned all the hard lessons I could. Oh no, it seems the Internet has opened up a whole new vista.
I believe I ordered a locate on someone for a few dollars about nine months ago, and just discovered that $24.95 has been taken from my account every month since, without my knowledge or authorization.
I was charged $19.95 into my credit card since June 2010 up to today and i have no clue of what this charges are made for or what company this is?
MVQ*FREESCORE [protected] This is an outrageous scam. I signed up for a free credit score back in May. I cancelled the service when I first saw a charge. I was told the service was cancelled and the charge would be reversed. I was out of the country for a while and didn't realize this service was never cancelled. I called just now and was told they never received a request to cancel and that they would not reverse the $119.70 they have charged me. I asked to speak to a manager who again refused to acknowledge that I had called to request cancellation in May. Nor would he reverse the charges.