I have a My Vanilla Gift card and cannot get any funds from it. I cannot even register it online-says system error occurred-try again later. I did find out that funds are still there. The phone number connected to the card is [protected], which came with the card. You cannot speak with anyone through this line. It has recordings. The number online, Customer Care at: [protected], is only for re-loading the card. Otherwise, they cannot help you. Sounds like a scam to take people's money.
Claimed loss: 100.00
Desired outcome: I desire to receive my funds back, and prevent this from happening to others.