Menu
For Business Write a review File a complaint
My3dSelfie Customer Service Phone, Email, Contacts

My3dSelfie
Reviews and Complaints

www.my3dselfie.com

Learn how the rating is calculated

2.9 11 Reviews 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

My3dSelfie Reviews 13

ComplaintsBoard
A
11:53 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

My3dSelfie My3dselfie.com is a scam

They are a total rip off. I put in an order that was $400. Then got an email stating that I would have to pay $200 more for their premium product. They failed to ship on time (I waited two weeks, emailed on status and they had a shortage of materials) waited another 2 weeks asked for a refund and they pleaded and were not cooperativr. They then sent me a figurine that is of their crappy material. Do not use their service. They are a scam.

Recommendation: Do not use their service

Read full review of My3dSelfie
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

My3dSelfie Impressive 3D Statue of Grandma, Almost Perfect Match - 4 Stars

The thing I got from My3dSelfie is pretty good. The pictures I gave them of my grandma weren't that great. They were all old and not digital or anything. But somehow they managed to make the little statue thing look like her about 85-90% of the way. It's really good work, like 5 stars good, but I'm only giving it 4 stars because it's not a perfect match. They kept me updated on how things were going with the statue, which was nice. I'll definitely be ordering from My3dSelfie again real soon!

Read full review of My3dSelfie
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

My3dSelfie Exceptional Customer Service and Generous Offer for Remake of My3dSelfie Product

After I expressed my concerns about the product I ordered from My3dSelfie, they reached out to me and generously offered to remake my figurine using a higher quality material. They explained that they highly value my feedback and want to ensure my satisfaction as a lifelong customer. I was thrilled by their offer and gladly accepted it. I am eagerly anticipating the arrival of the remade product, hoping that it will meet and exceed my expectations. If it does, I will not only continue to be a loyal customer but also proudly promote their brand and share positive experiences about their product and exceptional customer service.

Read full review of My3dSelfie
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

My3dSelfie Amazing 3D Statue of My Beloved Pet - My3d Selfie Nailed It Again!

This is my 3rd time buying a 3D statue from My3d Selfie. I got another one to remember my pet who passed away. It's super hard to capture a cat's true spirit in a 3D statue, but the folks at My3d Selfie totally nailed it once again. They really took their sweet time to create a 2D sketch and make all the necessary changes to make it just right. I'm really grateful for all the hard work they put in, and I'm super stoked with how it turned out. I totally recommend My3d Selfie to anyone who wants to order a 3D statue. These guys are awesome and they really know how to make top-notch stuff.

Read full review of My3dSelfie
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

My3dSelfie Surprise and Delight: My3dSelfie Turns Photos into Masterpieces!

At first, I gotta admit, I had my doubts about what I was gonna get from My3dSelfie. I mean, come on, how could they possibly turn some photos of my missus into a 3D figurine? But boy, was I in for a surprise!

So, I sent them a bunch of pictures of my better half, hoping they could work their magic and create something special. And let me tell ya, they didn't disappoint. I got the package just in time for Valentine's Day, and let me tell ya, it was love at first sight.

When I handed over that figurine to my wife, she couldn't believe her eyes. She gave me the tightest hug and was absolutely blown away by the quality of the craftsmanship. It was like they took a snapshot of my wife and turned it into a little work of art. It was spot-on, just like I wanted it to be.

I gotta give a shoutout to the My3dSelfie team for this incredible gift and their prompt delivery. They were on point with their communication, always quick to respond to any questions or concerns I had. It's rare to find such top-notch customer service these days, so hats off to them.

Honestly, I can't recommend My3dSelfie enough. If you're looking for a unique and personalized gift that'll leave your loved ones speechless, these guys are the real deal. They know what they're doing, and they do it darn well. So keep up the good work, My3dSelfie! You've won yourself a loyal customer right here.

Read full review of My3dSelfie
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

My3dSelfie My3dSelfie: Bringing Memories to Life with Stunning 3D Figurines

I gotta tell ya, I recently got myself a figurine of my late grandma from My3dSelfie. Now, let me tell ya, the photos I sent 'em weren't exactly top-notch quality, ya know? They were old and kinda blurry, but dang, those folks over at My3dSelfie worked some magic and made that figurine look so real! It's like they plucked my grandma right outta my memories and put her into this little statue.

I gotta admit, at first I was a bit skeptical, ya know? I mean, there are so many companies out there claimin' to do this kinda stuff, and I didn't wanna end up wastin' my hard-earned cash. So, I shot 'em a few emails back and forth, just to make sure I was dealin' with the right folks. And let me tell ya, their customer service was top-notch! They kept me in the loop throughout the whole process, lettin' me know how the design was comin' along. They even went above and beyond and let me take a sneak peek at a render image of the 3D figurine before they printed it. Now, that's what I call customer care!

When the final product arrived, I was blown away, my friend. The level of detail and accuracy in their artwork was somethin' else. They really captured my grandma's essence, ya know? It was like havin' a little piece of her right there with me. I can't thank My3dSelfie enough for bringin' my memories to life in such a beautiful way.

If you're lookin' to get yourself a 3D selfie from your photos, I highly recommend My3dSelfie. These guys know what they're doin' and they'll make sure you're satisfied with the final result. Trust me, you won't be disappointed!

Read full review of My3dSelfie
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

My3dSelfie Disappointing Experience with My3dSelfie: Inaccurate Figurine & Questionable Reviews

We recently decided to order a figurine of our beloved furbaby from My3dSelfie. We were initially excited because they promised that we would have the opportunity to review the graphic file before it was printed. However, much to our disappointment, this never happened. As a result, the figurine we received did not accurately capture the likeness of our furry friend. We would have gladly provided more pictures to ensure that all angles were covered, but unfortunately, we were only able to load four files. We were under the impression that if more pictures were needed, the company would request them from us.

To make matters worse, the color of the figurine was not what we expected. Our dog had a beautiful white coat, but the figurine came out as a strange, greyish muddy white. It definitely did not match the vibrant white we were hoping for. Considering the price we paid, which was a hefty USD150 for a 4" size, we were disappointed with the quality of the figurine. It simply did not live up to our expectations.

Furthermore, we noticed something fishy about the reviews on their website. It seems that they only display the 4-5 star reviews and conveniently filter out any reviews with 3 stars or below. This made us question the authenticity of the positive reviews showcased on their site. It's hard to trust a company when they only show the positive feedback and hide any negative experiences.

Overall, our experience with My3dSelfie was less than satisfactory. The lack of communication regarding the graphic file review, the inaccurate color representation, and the questionable filtering of reviews left us feeling disappointed and skeptical. We would caution others to approach this company with caution and perhaps consider alternative options for capturing their beloved pets in 3D form.

Read full review of My3dSelfie
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

My3dSelfie Disappointing Experience with My3dSelfie: Unprofessionalism, Delays, and Refund Battle

I wanted to surprise my sister with a one-of-a-kind birthday present, so I decided to order a custom figurine from My3dSelfie. Being a photographer myself, I made sure to provide them with top-notch professional photos. I placed my order well in advance, hoping to receive it in time for the big day. Little did I know that this would turn into a never-ending waiting game.

After waiting for two and a half long months, I still hadn't received any confirmation of my delivery. Frustrated, I reached out to the company multiple times to inquire about the status. However, each time I asked, I was given a different excuse. First, they claimed that my figurine was being prepared for shipment. Then, they said that the quality wasn't up to par, so they had to redo it. And just when I thought things couldn't get worse, they blamed the poor quality of the photos I had sent and asked for more.

Feeling disappointed and fed up with their excuses, I decided to request a refund. Little did I know that this would mark the beginning of another exhausting battle. Dealing with their customer service was a nightmare. Their responses were extremely unprofessional, and it felt like I was being harassed rather than assisted. Trying to get my money back became a never-ending struggle.

It's such a shame that what was supposed to be a special and unique gift turned into a complete disappointment. The unprofessionalism and lack of customer care exhibited by My3dSelfie left a bitter taste in my mouth. I would strongly advise against using their services if you value your time, money, and sanity.

Read full review of My3dSelfie
Hide full review
ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

My3dSelfie Disappointing Christmas Gift: My3dSelfie Fails to Deliver on Time and Quality

I recently decided to surprise my wife with a special Christmas gift - a bust of our beloved grandson. Excited about the idea, I went ahead and ordered it from My3dSelfie, a website that specializes in creating personalized 3D printed figurines. To ensure that it would arrive in time for Christmas, I paid an additional $50 for guaranteed Christmas delivery. However, much to our disappointment, the package did not make it to our doorstep until after Christmas had come and gone.

What added to our frustration was the fact that the bust was shipped via USPS instead of the more reliable UPS or FedEx. I mean, who in their right mind would choose USPS when they absolutely need to meet a deadline? Needless to say, my wife's major Christmas present was nowhere to be found on that joyous morning.

When the package finally arrived, we eagerly opened it, hoping to be amazed by the likeness of our grandson captured in the 3D printed bust. Unfortunately, what we saw left us utterly disappointed. The figure resembled a generic boy who appeared much older than our grandson. To make matters worse, there were red outlines around the hair and eyes, giving it an unnatural and unappealing appearance. And to top it all off, it looked as if our grandson was wearing lipstick!

Feeling frustrated and let down by the quality of the product, I decided to take matters into my own hands. I contacted VISA and managed to get a refund for the extra shipping cost. However, the folks at My3dSelfie never offered any form of compensation, whether it be a partial refund, an apology, or even the option to have the bust remade.

Now, I know that 3D printing can be done exceptionally well because my daughter owns a figurine that looks astonishingly like her, and it was created by a different company altogether. This stark contrast only further highlights the disappointment we experienced with My3dSelfie.

Based on my personal experience, I cannot in good conscience recommend using My3dSelfie. The delayed delivery, poor quality, and lack of customer service make it a less than satisfactory choice for anyone seeking a personalized 3D printed figurine.

Read full review of My3dSelfie
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

My3dSelfie Exceptional Customer Service and Perfect Custom Figure for Christmas Village!

We contacted this company to see about having a custom figure made for a Christmas village my mom has been collecting and displaying for as long as I can remember. It was a tricky order because we wanted the figure to be only 2.75 inches tall. I wasn't sure what to expect, but wanted to give it a try. Customer service is one of the best I have ever dealt with! After answering tons of questions I had, they walked us through the entire process. The order arrived within the timeline advertised and was sent FedEx. (Production time was about 3 - 4 weeks and shipping was only 3 - 4 days.) The figure is absolutely perfect! It is the right size and looks just like the photos we submitted! I was not sure what to expect with 3D printing, but aside from a little "rougher" feel it is just like her other village figures. It came very well packaged, rolled in two layers of bubble wrap and then packed in packing peanuts. I VERY HIGHLY recommend this company! We will be doing business with them again! Thank you My 3dSelfie for doing such an amazing job!

We contacted this company to see about having a custom figure made for a Christmas village my mom has been collecting and displaying for as long as I can remember. It was a tricky order because we wanted the figure to be only 2.75 inches tall. I wasn't sure what to expect, but wanted to give it a try. Customer service is one of the best I have ever dealt with! After answering tons of questions I had, they walked us through the entire process. The order arrived within the timeline advertised and was sent FedEx. (Production time was about 3 - 4 weeks and shipping was only 3 - 4 days.) The figure is absolutely perfect! It is the right size and looks just like the photos we submitted! I was not sure what to expect with 3D printing, but aside from a little "rougher" feel it is just like her other village figures. It came very well packaged, rolled in two layers of bubble wrap and then packed in packing peanuts. I VERY HIGHLY recommend this company! We will be doing business with them again! Thank you My 3dSelfie for doing such an amazing job!

Read full review of My3dSelfie
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

My3dSelfie Warning: Awful Experience with My3dSelfie - Terrible Communication, Poor Quality, and Reddish Gunk on Face

I ain't never written a bad review before, but dang it, I gotta warn y'all 'bout my awful experience with My3dSelfie. If y'all decide to use 'em, make sure ya ask for renderings from the front and side views. They seem all friendly and responsive when they tryna sell ya their service, but once ya put down a deposit, communication becomes a real pain in the rear. Customer Service promised me a rendering in 2 days, but I never heard back from 'em. I always had to bug 'em to stick to their own dang deadlines. So be ready to hound 'em for a response, even when they set the deadlines themselves.

And here's another thing, before they ship ya the final product, make sure ya ask 'em to inspect it first. 'Cause apparently, there's this reddish gunk on the face that can't be washed off. It's a common problem with their 3D printing, and if they send ya a bust covered in that red mess, guess what? Ya gotta fork out more money to get a new one made.

Now, let me tell ya, this whole process has been a real headache. I've exchanged 'round 70 emails with 'em over the span of a year. I done told 'em they need to manage expectations better and actually follow up when they say they will. I even suggested they implement some sorta quality control inspection before they ship out the final product. The quality of the bust itself was downright terrible, with that reddish hue all over the face and barely any resemblance to the original photos.

I'm movin' on to a place that does 3D scans to make a better and more accurate product. My experience with My3dSelfie has been a complete waste of time, money, and effort.

If y'all still wanna give 'em a shot, I hope this advice helps ya out. But honestly, I reckon there are better options out there.

Read full review of My3dSelfie
Hide full review

My3dSelfie Complaints 2

ComplaintsBoard
K
10:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My3dSelfie Disappointing 3D Figurine, but Great Customer Service: My3dSelfie Review

My experience with My3dSelfie was a bit disappointing, to be honest. The final product didn't quite match the photograph I had given them. I mean, the 2D photo I provided was spot on, but the 3D figurine I received was not what I had expected. It was a letdown, for sure.

However, I must give credit where it's due. The staff at My3dSelfie really went the extra mile to make sure I received my order before Christmas. That's why I'm giving them an extra star. It's always nice when a company puts in the effort to meet a deadline, especially during the holiday season.

But, let's get back to the figurine itself. The resemblance to the original photo was not as accurate as I had hoped. I was really looking forward to seeing a mini version of myself that looked just like the picture I provided. Unfortunately, that wasn't the case. The details were a bit off, and it just didn't capture my likeness as I had expected.

Now, I understand that creating a 3D replica of a person is no easy task. It requires precision and attention to detail. But, based on the photo I had given them, I had higher expectations. I was hoping for a more realistic representation of myself, but it fell short.

Despite the disappointment, I must say that the customer service at My3dSelfie was quite good. They were responsive and helpful throughout the process. They kept me updated on the progress of my order and made sure I received it in time for Christmas. That level of dedication is commendable.

In conclusion, while I appreciate the effort made by the staff to ensure timely delivery, I was let down by the final product. The 3D figurine did not accurately resemble the photograph I had provided. It's a shame because I was really excited about having a mini version of myself. But hey, at least I have a unique and somewhat recognizable figurine to display.

Read full review of My3dSelfie
Hide full review
ComplaintsBoard
M
9:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My3dSelfie Great Customer Service, Cute Sculpture, but Not an Exact Match for My Corgi

I gotta say, these guys really went all out to make sure I got my order before Christmas, and that's pretty awesome. The sculpture they made was cute and my daughter really liked it, but I gotta be honest, it didn't quite match the pictures I gave them of my Corgi. The legs were a bit too long and it even had a tail, which my Corgi definitely doesn't have.

Read full review of My3dSelfie
Hide full review

Is My3dSelfie Legit?

My3dSelfie earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds My3dSelfie to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, My3dSelfie is known for their high standards and safety. If you're thinking about dealing with My3dSelfie, it's wise to check how they handle complaints.

My3dSelfie has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

My3dselfie.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for My3dSelfie have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

My3dselfie.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • The website belonging to My3dSelfie has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We have detected an internal review system on My3dSelfie's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely

About My3dSelfie

Screenshot My3dSelfie
My3dSelfie (my3dselfie.com) is a reputable and innovative company that specializes in creating lifelike 3D printed figurines and personalized gifts. With their cutting-edge technology and expertise, they offer a unique and immersive experience for individuals looking to capture their special moments in a truly remarkable way.

One of the key features that sets My3dSelfie apart from other similar companies is their commitment to delivering exceptional quality. They utilize state-of-the-art 3D scanning and printing techniques to ensure that every detail of the subject is accurately captured and replicated in the final product. This attention to detail guarantees that the 3D printed figurines are incredibly lifelike, allowing customers to cherish their memories with a tangible and realistic representation.

The process of creating a personalized 3D figurine with My3dSelfie is simple and straightforward. Customers can visit their website and choose from a range of options, including different sizes, poses, and even custom accessories. Once the order is placed, the customer can either visit one of their physical locations for a 3D scanning session or submit their own high-quality photographs. The team at My3dSelfie then works diligently to transform the captured images into a stunning 3D model, which is then 3D printed using top-of-the-line equipment.

In addition to their exceptional craftsmanship, My3dSelfie also prides itself on its outstanding customer service. Their dedicated team is always ready to assist customers throughout the entire process, from initial inquiries to post-purchase support. They understand the importance of customer satisfaction and strive to exceed expectations at every step.

My3dSelfie offers a wide range of applications for their 3D printed figurines. Whether it's capturing a special moment with a loved one, commemorating a milestone event, or creating a unique gift, their personalized figurines are perfect for any occasion. The attention to detail and lifelike quality of their products make them stand out as a truly remarkable and memorable keepsake.

In conclusion, My3dSelfie is a reputable and innovative company that offers an exceptional experience in creating lifelike 3D printed figurines and personalized gifts. With their commitment to quality, outstanding customer service, and attention to detail, they provide customers with a truly remarkable and immersive way to capture and cherish their special moments.

Overview of My3dSelfie complaint handling

My3dSelfie reviews first appeared on Complaints Board on Jun 25, 2023. The latest review My3dselfie.com is a scam was posted on Sep 28, 2024. My3dSelfie has an average consumer rating of 1 stars from 13 reviews. My3dSelfie has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.7
1 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. My3dSelfie Contacts

  2. My3dSelfie emails
  3. My3dSelfie social media
  4. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 29, 2024
  5. View all My3dSelfie contacts
My3dSelfie Category
My3dSelfie is ranked 24 among 38 companies in the Arts and Crafts Supplies category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.