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After canceling a promotional offer through Wells Fargo and NUF (National Union Fire -Insurance Co NUF Insurance), I discovered that they did not cancel the account. They have been systematically deducting $24.90 from my bank account since November 2008. They say they will refund six months, however they say they have to review my account to return the full amount.
I see here that I am not alone. I welcome any insight and assistance in this situation.
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welcome to NUF Insurance! NUF is short for Now Ur ###ed Insurance. They have a scam going with US Bank also. Their parent company is AIG. They claim to have "phone authorization" to deduct payments from your bank account for "life insurance". It doesn't matter if you say no because the bank will open the account for you and authorize automatic deductions from your account for your "premiums. Most people don't even know they have been signed up for this insurance. They never send you a policy outlining its coverage or any information about it at all. They hope you will never check your bank statement carefully enough to notice these automatic payments. You never have to authorize these payments because your bank is in on the scam and gives them the information they need to make the withdrawals. There are hundreds of complaints about this practice and getting your money back is not easy. The number they give you to call either is never answered, is an endless loop of automated choices, disconnected, or if you do happen to get through to a live representative, they put you on hold so long you eventually end up hearing a dial tone instead of some one to help you. The bank claims that it is not up to them to remedy the problem or give your money back. If you did not give your permission for your bank to start these insurance payments, then who passed on your personal bank account information? The bank did because they are owned by the parent company AIG [Accumulated illegal Gains]. This is NUF [Now Ur ###ed] Insurance.
My parents are both suffering cancer. Mom is stage four for a few years now. Dad is crippled. This so called "insurance company" and it's affiliates have stolen over 5000 dollars in 4 1/2 years. The folks are old and both in treatment. I finally got ahold of their bank accounts and am astounded that these thieves are absconding their meager Social Security funds. We have reported to US Bank, they say they are not hopeful in any return of money. How does US Bank allow authorization to clients funds with a phone call from crooks? They ARE culpable. . My husband and I are going to have to file suit...unless any of you know of a class action suit against them...Both my parents are miserable from feeling just STUPID (which they have never been). and duped. This is the first time I can see reason for punitive damages. Our lawyer agrees.
Hello Robbin
I notice Nuf Nuf ins payment being deducted out of my account $15.95also. We asked the bank for the number but they said they do not have one.
My husband and I have been trying to get in touch with this company. But no luck
If you have any information can you please email me. Did you get an attorney?
moynacrain@aol.com I would appreciate it. Thank you for your help and assistance
866. 495 9378
I just realized this charge today which has been going on since March 2019 every 3 months. Called cancelled and put a stop payment with my bank. Hopefully this will be resolved but they already have all the information so they can come back with another name. I did not authorize this charge! Wow
Is this the number? My dad has dementia...and I looked at his account and they have been taking 75 dollars every month for years...This has got to be illegal.
They got me too. My account is with RBS Bank and they are little help. The bank is either unable or unwilling to tell me how long this has been hitting my account.
Here is the solution I have tried. I cancelled my credit card account. This may be the only alternative. I will keep this webpage advised.
I will happily bankroll a lawsuit against this company.
If by chance a class action is started I woul like to be added as they are taking almost $20.00 a month. actually I dont even how long they have deducting from mt Wells Fargo Acc
They got my mother also, she has passed away on 5/31/16, if there is a lawsuit against this company, I would like to on behalf of my mother.
I'm in too. My dad passed away 9/11/16 and I just got ahold of his account to try to close everything but upon further investigation found this automatic payment coming out that I could not find any paperwork to verify. When I looked it up I found this page and I'm afraid my dad was also unaware of this .
Same here. This HAS to be illegal!?!
It's insane. I was on deployment when I gave them this so called "authorization"
These people have been stealing $4.95 a month for years. Efforts to cancel have failed. Not sure what to do!
I have been paying on this since 2008 and had no idea that Wells Fargo/AIG did this since it is not itemized on statements. I recently received a notice that it was being terminated by Wells Fargo and now I am receiving letters from AIG about the Wells Fargo termination. AIG said I can do the claims from the past but it has to be reviewed and they cannot guarantee the outcome. Another sham from WF and AIG
Just realized they've been stealing $25/mnth from us since 2010. Filed a charge dispute claim with wells fargo. They actually determined it was in error bc they credited us $150 to refund the first 60 days following the intial charge in 01/10.
Spoke with NFUI. They say my husband signed up over the phone, but of course they have no proof of that. They record every call so Let's Hear It!
This is crazy! What do we do now? They've stolen $5000 from us & we had no idea. Any advice?
I just noticed this on our checking account. The bank told me it was through my husbands ATM card. We have never approved this or gave this company any information. Our charge was still pending and I refused it. After reading this I need to look back at my account and make sure there isn't more. The phone number on my account shows, [protected].
I am with US Bank .they have got me too. i just found that out today, for how long i am not sure, they been taken Money every three months . $29.85 and $23.85 from me, i am trying to find out for how long to stop it. i don't even know what a phone authorization is . but i know, i did not authorize it. i never thought a scam would be going no inside my bank . ( JR 12/14/21 ) I thought i could trust US Bank.
Yes. I do t know how but they have been taking $29. Out of my acct for years. How did you get ahold of them? Yez it’s gotta be a scam
Mtye of us they have been doing the same thing to me they been talking $10.95 out of my account every month I try to get in touch with them and get no one if anyone know how to do deal with this will you let me know because I need my money back because this is been going on for years I need someone help
I took over banking for my inlaws and discovered a $22.80 charge coming out of their US Bank account every three months since at least 2016 but likely since they opened the account in 2006. I just got off the phone with the fraud department at US Bank. Their direct number is [protected]. I was told that this was an insurance policy offered by US Bank when the account was opened. It was probably free for a period of time, then the charges started. US Bank is looking into it, they are blocking the charge from happening again and will hopefully refund some of the charges. I then called Nis Duf at [protected] and found out that it is a supplemental accident policy. They are going to send us the information on the policy. I did not tell them I am suspicious or that I blocked their charges. Hope this helps. We have to educate our parents to say no to anything free that is offered to them, nothing is free. They have given well over 1,000 to this company and wouldn't have even known to file a claim if they had had an accident.