Menu
For Business Write a review File a complaint
NDAX Customer Service Phone, Email, Contacts

NDAX
Reviews and Complaints

www.ndax.io

Learn how the rating is calculated

1.0 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

NDAX Complaints 2

ComplaintsBoard
L
8:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been trying to get a refund since the day I talked to Mike Goldman on June 29, 2023 (date of transaction). I still have not received one for the $250 deposit. I changed my mind the same day he took my $250 deposit. Mike Goldman and his supervisor told me over the phone there was no problem to get a refund, but still would not give me one. The last...

View 0 more photos
Read full review of NDAX
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

NDAX I deposited $1,000 CAD by e-transfer from my *** online banking into my Ndax's account on April 25 around 20:41, but I

I deposited $1,000 CAD by e-transfer from my *** online banking into my Ndax's account on April 25 around 20:41, but I never receive it yet. My brother deposited his $2,000 into his Ndax's account on April 26,2021 around 7:00 am, he got his money in his Ndax's account. I sent several emails and message Ndax with full of details of problem on the messenger, but they never explain why except asking me to be patient.

Read full review of NDAX and 2 comments
Hide full review
2 comments
Add a comment
A
A
Aurora Michaels
US
Send a message
Sep 14, 2024 9:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was deceived by this broker and lost $58,700, leaving me unable to recover my losses, I took all of the scam evidence to rose_hoover_90_AT_gmail_._com, and they worked fast to refund my money in a matter of days Their outstanding personnel went above and beyond to help me get a refund, WhatsApp:: +1 660_233_3165.

L
L
L. Tremblay
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

I deposited $1,000 CAD by e-transfer from my *** online banking into my Ndax's account on April 25 around 20:41, but I never receive it yet. My brother deposited his $2,000 into his Ndax's account on April 26,2021 around 7:00 am, he got his money in his Ndax's account. I sent several emails and message Ndax with full of details of problem on the messenger, but they never explain why except asking me to be patient.

Is NDAX Legit?

NDAX earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds NDAX to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, NDAX is known for their high standards and safety. If you're thinking about dealing with NDAX, it's wise to check how they handle complaints.

We found clear and detailed contact information for NDAX. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

NDAX has claimed the domain name for ndax.io for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Ndax.io has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ndax.io has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for NDAX have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

We looked up NDAX and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • NDAX protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to NDAX. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

NDAX Reviews 0

Looks like NDAX has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent NDAX, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About NDAX

Screenshot NDAX
NDAX is a leading Canadian-based cryptocurrency exchange that provides secure and reliable trading services to its users. Founded in 2017, NDAX has quickly established itself as a top-tier platform for buying and selling a wide range of cryptocurrencies, including Bitcoin, Litecoin, Ethereum, Ripple, and many others.

One of the standout features of NDAX is its commitment to providing a safe and regulated trading environment. The exchange is fully licensed by the Canadian government and adheres to strict AML/KYC protocols, ensuring that all transactions are legitimate and that user funds are protected at all times.

NDAX also offers some of the most competitive trading fees in the industry, with a flat fee structure that starts at just 0.20% per trade. This makes it an ideal platform for both seasoned traders and new investors who are looking for an affordable way to enter the market.

The exchange's user-friendly interface and intuitive trading tools make it easy for users to buy and sell cryptocurrencies quickly and efficiently. Additionally, NDAX offers a robust suite of educational resources and customer support services to help users navigate the complex world of cryptocurrency trading.

Overall, NDAX is an excellent choice for anyone looking to buy or sell cryptocurrencies in Canada. With its emphasis on security, low fees, and user-friendly interface, it's no surprise that NDAX continues to attract a growing base of satisfied users.

Overview of NDAX complaint handling

NDAX reviews first appeared on Complaints Board on May 12, 2023. The latest review NDAX is a scam - they will not refund your money even if they tell you they will was posted on Aug 26, 2023. NDAX has an average consumer rating of 1 stars from 2 reviews. NDAX has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.4
155 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. NDAX Contacts

  2. NDAX phone numbers
    +1 (587) 741-0032
    +1 (587) 741-0032
    Click up if you have successfully reached NDAX by calling +1 (587) 741-0032 phone number 0 0 users reported that they have successfully reached NDAX by calling +1 (587) 741-0032 phone number Click down if you have unsuccessfully reached NDAX by calling +1 (587) 741-0032 phone number 0 0 users reported that they have UNsuccessfully reached NDAX by calling +1 (587) 741-0032 phone number
  3. NDAX emails
  4. NDAX address
    1820 250 2 St SW, Calgary, Alberta, T2P 2T4, Canada
  5. NDAX social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 10, 2024
  7. View all NDAX contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.