Neighbor
Reviews and Complaints

So, where do I start with Neighbor? This website is just a big old mess, and I wouldn't recommend anyone to use it. They sure know how to confuse their customers and scam them out of their money. I mean, their wording is so obscure that I had trouble understanding what they were trying to say. And when I tried to call them for help, their customer service phone numbers were false or invalid. What kind of company does that?

And don't even get me started on their cancelation procedures. It's so complicated that it feels like they don't want you to cancel. They just want you to keep paying and paying. And, if you decide that you no longer want to use their service, they'll hit you with hidden fees. Yup, you heard that right. Hidden fees. What a scam!

To make matters worse, they charged both myself and the homeowner twice. We thought maybe it was just a mistake, but nope. They did it on purpose. And then, on top of that, they added fees because we didn't keep the spot the next month. Can you believe that?

So, if you want to avoid all of this mess and frustration, stay away from Neighbor. It's not worth it, no matter how good their initial offers may seem. Trust me, you'll regret it in the end.

This company, Neighbor, is like, totally the worst thing that ever happened to me. They took my full month's rent for a garage that I rented from them but then they didn't give me access to it - what the actual heck?! And then, when I asked for my money back, they were like, "nah, we don't do refunds." So I was like, "um, excuse me?!" But they just ignored me and didn't give me my money back. And then, to make matters even worse, they charged me for another month's rent like, only two weeks later! That's not even possible, right? It's like they're trying to scam me or something.

Anyway, I'm like really mad about the whole thing and I just want to warn all you guys out there to like, never rent from Neighbor. Seriously, they have an average of one star on all the reviews - that's gotta tell you something, right? So yeah, just avoid them at all costs if you don't want to get ripped off.

I recently used Neighbor.com for storage and I have to say, I wasn't impressed. When I signed up for their services, they told me that the site had a locked gate. However, upon arriving at the storage location, there was no gate to be found. This means that anyone walking or driving by can easily access the units, which is a major security concern.

After realizing that the storage unit was not secure, I decided to cancel my reservation. Unfortunately, despite not even moving in or using the space, Neighbor.com refused to give me my money back. I was really disappointed in this lack of customer service and it made me feel like they don't care about their clients.

Overall, I recommend looking for a different storage company, one that actually cares about the safety and security of their customers. Neighbor.com may be convenient, but it's definitely not worth the risk of having your belongings stolen or damaged. Save yourself the hassle and find a more reliable storage option.

So, I had some trouble with my Neighbor.com account the other day. I couldn't seem to find any way to get in touch with their customer service team - no email address, no phone number, nothing. It was super frustrating, to say the least.

After a bit of digging around online, I managed to track down a phone number for them. I called up and spoke to a lady who seemed nice enough, but unfortunately she wasn't able to help me with my problem. She told me that my issue would need to be referred to their Escalation Department, but she couldn't give me a timeframe for when I might hear back from them.

I was feeling pretty annoyed at this point, but just as I was about to hang up, the lady on the phone said that she'd managed to sort out my payment issue after all! I was surprised, but also relieved and grateful that she'd been able to help me out.

Overall, I would say that my experience with Neighbor.com was a bit of a mixed bag. On the one hand, it was frustrating not being able to easily reach out to their customer service team. But on the other hand, once I did manage to get through to someone, my issue was resolved quickly and efficiently.

So, if you're thinking of using Neighbor.com, just be aware that you might have trouble getting in touch with them if you run into any problems. However, if you do manage to reach them, they seem to be pretty good at sorting out any issues you might have.

My experience with Neighbor was not good at all. The problems started with someone trying to cheat me, and they managed to scam me into renting a parking spot that wasn't even theirs! Despite this, Neighbor still charged me for the rental, and it was a very long and difficult process to get in touch with them to try to resolve the issue. Even when I finally managed to speak with someone, it seemed like they didn't care about my situation and just said they would look into it - but I never heard back from them.

After this experience, I was understandably hesitant to use Neighbor again. However, I still needed a parking spot, so I decided to give them another chance. This time, I made extra sure that I was renting from someone who actually owned the space. Fortunately, the new rental was a good one - the space was clean and easily accessible, which was exactly what I needed.

However, when the month was up and I returned the parking spot, I was shocked to discover that Neighbor had once again charged me for the rental! I was extremely frustrated and angry, and it seemed like there was no easy way to get this problem resolved.

Overall, I would have to say that my experience with Neighbor was terrible. Not only did I get scammed the first time, but they also charged me for a rental that I had clearly returned. I would not recommend using this service, as it seems very difficult to get any sort of support or help when something goes wrong - which, unfortunately, seems to happen a lot.

I had a pretty bad experience with Neighbor.com. My host, Robert Ward, demanded that I hand over my car keys to him and he ended up using my credit card for several months. He even cranked up 2000 miles on my car and got himself unlimited toll tickets. Once he was done with it, he blocked me and I was pretty much left stranded.

I complained to the app about the incident but they didn't take any responsibility for it. What made it worse was that Ronald, another host on Neighbor.com, was still active on the app despite my report about Robert's scamming activity. It seems like there are other hosts on the app too, just like Robert, who are out there to scam people without any real consequences.

Even though Robert was a verified host and app himself, he denied any wrongdoing and even told the app that he never drove my car even though he clearly had the keys to it. It's crazy that the app actually took his side in this whole thing.

Honestly, I would stay away from Neighbor.com altogether. It's just not worth the risk. You never know when a host might scam you and leave you in a difficult situation. I'm hoping that the court system will make things right for me at this point. But for now, I would definitely recommend that you keep your belongings and yourself safe by steering clear of this terrible app.

So, I've been trying to change up my payment option on neighbor.com and it has been a real struggle. The website said that my changes went through, but it doesn't show up on my payment profile. Like, what's the deal fam? It's just been a complete mess trying to sort it out.

I went digging around trying to find a phone number to reach out to a "Customer Specialist". It took me 20 minutes to even get through and guess what? Nobody even answered. Like, come on now neighbor.com, get it together.

But, I did manage to request a call back and I'm hoping I hear back. If they finally get back to me and the changes are successfully made, then I'd definitely let you all know. But for now, ya'll should be careful and not expect too much from neighbor.com's customer service if something does end up going wrong.

I gotta say, I have had quite the experience with Neighbor (neighbor.com). Now, don't get me wrong, I appreciate the concept of renting storage space from someone nearby instead of some big ol' corporation. However, my personal experience leads me to say that renting from unbonded people can lead to trouble, even with a company that's supposed to be moderating things.

So here's the dealio, folks. I rented some storage space from a person on Neighbor, we'll call them Bob, and paid for a few months of it. All seemed well and good at the time, but as life goes on, I no longer needed the space. So I contacted Bob to end the rental agreement and made sure to also inform Neighbor to make sure everything was on the up and up. But imagine my surprise when I found out that Bob had continued to take my money for THREE MORE MONTHS after I moved out! Can you imagine? I was pretty peeved, to say the least.

Now, when I tried to get my money refunded, the company initially gave me some pushback. But I wasn't about to let the issue slide, so I kept pressing them until they finally caved and gave me back just one month's worth of payment. I mean, come on, that's not even enough to cover the egregious mistake that they let slide for so long.

Bottom line, my friends? Go with a bonded situation. Don't risk your cash on some pedestrian who can just take it and run. And you know what really threw me for a loop? When the person I spoke to at Neighbor told me they couldn't pay me back the full amount because they were worried about how Bob would feel about it. Seriously? Stick with the person who just took my money and won't give it back? No thank you, sir.

In conclusion, I'm not saying don't use Neighbor at all. But just be aware that if you're renting from a private person, there's always the potential for issues to arise. And in my case, it did, big time. Toodles, folks!

I was searching online for a place to keep my work van while it was being fixed, and I came across Neighbor.com. I decided to give it a try and made a payment for a month of storage. I dropped off my van and felt relieved that it was in a safe and secure location.

However, just after 4 days of the reservation, my van was towed away by the host without any proper justification or notification. It was a complete surprise and I was devastated by the sudden occurrence. I found out that my van was impounded in a tow yard, accumulating unnecessarily high fees for the entire month while it was supposed to be safely stored. I was in shock when I calculated that this mishap cost me over $1000 dollars.

Me and my team tried contacting the host and Neighbor, but there was no response. I was extremely frustrated and felt like I had been robbed of my hard-earned money. They refused to take responsibility for their actions and failed to respond to any of my calls or emails. It was like talking to a wall and getting no response.

I finally had to take matters into my own hands and file a lawsuit in small claims court to claim the breach of contract agreement with Neighbor. It's been a frustrating process, but I am hoping to get the compensation that I rightfully deserve.

I wish I had never used Neighbor.com and gotten my storage elsewhere. Their negligence has caused me financial and emotional stress, and I don't want anyone else to go through what I did. Be aware and cautious when using Neighbor.com, and don't make my mistake!

So, I tried Neighbor and here's what happened: there were some bad apples on there trying to scam people. Unfortunately, I got caught in the middle of it when the parking spot I reserved through the app had my car towed away! And not just for a few days - I've been without my car for over 6 weeks now! To make matters worse, the tow bill is up to $7,000 and my loan company is threatening to take my car away because of it.

Now, I'm not trying to be dramatic, but managing this whole mess has turned into a part-time job. I'm constantly bouncing back and forth between calls with Neighbor, the host who rented out the parking spot, the tow company, the police, and the loan company. It's insane.

But honestly, the worst part of it all is that Neighbor has taken zero responsibility for what's happened. They're leaving it up to me to sort everything out, with no support or assistance whatsoever. It's caused me so much stress and frustration, I can hardly even describe it.

So, for those of you considering using Neighbor - please, please be careful. There's no guarantee that everything will go smoothly, and if it doesn't, you could end up in the same boat as me. Trust me, the money you think you're saving isn't worth the headache.