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North Shore Animal League America

North Shore Animal League America review: Be very aware of the animals you get from North Shore 61

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On Saturday August 18th I adopted a puppy from the mobil unit of North Shore Animal League. When I took the puppy she had very bad diarrhea I returned to the mobile unit the same day to ask about this. I was told it was because she had just been spay. I trusted what they told me and took the puppy into my home of which I have a 3 and 5 year old. On Monday Aug 20 my husband and I took her to the vet and she was placed on medicine for her diarrhea and a stool sample was to be tested. I was told by the vet that if she had any worms I would be notified the following morning. Tuesday Aug 21 I received a call from the vet telling me to get the dog away from my children IMMEDIATELY and to put her outside in a quarantine area. She had not only hookworms but Giardia. Giardia is a parasite that is very easily transmitted to people and can cause dehydration and death in the elderly and children. Needless to say I was terrified. I put the puppy outside in her crate and went to the vet to get the medicine she needed. Once there I began to ask more about Giardia. She would have it for up to 4 weeks and everything she came in contact with while sick had to be cleaned with bleach and water. She could not go to the bathroom on the grass because Giardia can survive for up to 6 weeks in the right conditions and she would have to be kept away from everyone while sick. Giardia is highly contagious and it not visible to the naked eye, it is transmitted via water and feces. It a dog has it, licks their butt then licks your mouth you got it. If she sat on one of her toys and you touch it then put your hand by your mouth, you got it and ready for this. ONCE YOU HAVE IT, YOU HAVE IT FOR LIFE!. You can take meds but it just controls it, it does not kill it. Well that same day I called North Shore, I explained that the puppy was very sick and there was no way I could keep her especially not around my children. I was told to bring her back BUT I had to take her to Long Island, I live in NJ and had no way to transport the puppy that far. I explained this and asked if they had a sister shelter that I could take her to, I was placed on hold then disconnected. I called back and went through the whole story again to another person, I was placed on hold then transfered to voice mail. I hung up and called back again, I again explained the story and was again disconnected. I called back again and demanded to speak with a manager, I was given Linda. She agreed to send someone to pick up the puppy. I asked if the puppy could be treated then returned to us I even offered the medicine I had just purchased. I was told they would not do that. I asked what would happen to her, I was told that she would be looked at by their vets but she would not be able to remain in the hospital until the sickness was gone, that she would be looked at and would be put back up for adoption. I said so basically you will give her to another unknowing family without treating her, I was hung up on. I called back again but was either recycled in the queue or sent to voice mail. A nice man came to pick up the puppy later that night. I just want everyone to be very aware of the animals you get from North Shore. They are adopting out animals they KNOW are sick and do not care about who they infect.

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Clemuel
Oct 13, 2007 5:10 pm EDT

Yes, North Shore is a fraud. Their owner makes $350,000 a year selling dogs that are brought up from puppy mills down south.

Stay away from them!

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Lyn Rossa
Nov 27, 2007 10:28 am EST

Yes, they do not care if they give you a sick dog or not. I adopted a puppy for $240.00 from a North Shore adoption fair at Pet Smart in Newburgh, NY. I was told Maggie was a collie mix who had been deformed and spade. In fact she turned out to be a Great Pyranese spayed only the day before with MAJOR social problems, kennel caught, whip worm & cocidiosis and possible hip displays. When I called both North Shore & Pet Smart I was treated like it was my fault for not knowing all the info before hand and was told that everyone makes mistakes and maybe for the dogs sake I should give her to someone who has more patients. I have lodged a complaint with the BBB as well. BUYER BEWARE OF NORTH SHORE ANIMAL LEAGUE!

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SoniaMaria
US
Sep 28, 2019 10:13 pm EDT
Replying to comment of Lyn Rossa

Now the fee is $350 for a puppy with an extra $75 fee for the animal to be spayed (that you get back when the animal gets spayed). I was treated the same way! I know it’s been a while since this happened, but I’m trying to get people who have had the same experience. We need to fight back!

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nicole
Dec 05, 2007 11:19 pm EST

i had gotten a rottie mix from the north shore animal league on friday nov 28th 2007 and i was first told that she was a month old then when i saw the paper work it said she was 9 weeks old and first written stating it was a female then written over in a black marker stating it was a male, (its a female) when i asked where they got this puppy from they didnt know, they just stated that they rescue hundreds of puppies and they dont know where they come from(###!). but any ways i was told that she was diagnosed with coccidia and was given a med called albon, when i first took her in the car on my way home she threw up i just figured it was from the car ride and being over whelmed, friday night and saturday she was fine she took her med with her food until sunday... she didnt eat at all and would constantly drink water, her stool was liquidy and she was very weak, so i looked up her med albon online and it mentioned the side effects werevomitting, diaharrea, loss of apetite and excessive drinking, i just didnt understand why i wasnt informed of any of these effects, so monday it remained the same so on tuesday i took her to the vet and they said she is very sick dehydrated and looks like she possibly has parvovirus disease and pneumonia, make a long story short she died that night... when i called the NSAL they said they didnt know and it cant be tested for something that they werent aware of basically blaming the fault on me saying this happens because it couldve been from the shelter she came from in (i forgot where she said) but anyways remember whenn i first got the puppy they didnt know where she came from now all the sudden they do? funny huh? when i asked well at least why was i not informed about the possible side effects of the med? they said "o well just because it has those symptoms it doesnt mean its from the pill" which i dont understand is y would u give me a med in the first place y would u not lemme know anything about it? y do i have to go online and find out myself? i just dont understand how a puppy an be according to them "perfectly fine" besides the coccidia, develop pneumonia and parvo over night? so i went down there and got my money back and had the balls to ask me if i would like another dog, but since my dog had parvo its highly contagious so id have to get a 5month old or older or a arvo survivor, now y the hell would i get a dog that overcame such a deadly disease and be weak and unhealthy for the rest of its life and mainly y would i get another dog from u! NSAL is a ###in death trap BE CAREFUL PLEASE! when i went in there where the puppies were they had more puppies and 1 in the same cage i got mine from, please please please dont put yourself or the puppy through the same ### i went through...thanks
P.S. they also told me if i wanted any puppy no matter what age id have to wait 30 days because i have to disinfect my whole house because of the virus. now think about it, the shelter wasnt shut down n cleaned n disinfected was it? ha doubt it, they get dogs and give them up for adoption so quickly these pups are in and out just like bootleg dvd's! the place is bull!

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Michael Cohen
Dec 07, 2007 8:31 am EST

NSAL is not the place to adopt puppies. I am posting this warning because of the experience we had. Last January we adopted an 8 week old "Lab Mix" without trepidation. He was cute and the kids loved him. We were told that he was a cross between a Lab and a Chow. What could be bad? One year later this pup, which was given an abundance of love and affection, grew to be a nasty animal. Raising his lip and showing signs of aggression to everyone but our family.

He was properly socialized and trained by two professionals. On his 1st birthday hit BIT my eight year old son! That of course was it for me. I brought him back to the NO-KILL NSAL in Pt Washington, NY. They told me they couldn’t accept him back. We didn’t want to put him down. Upon further inquiry, we found out that he was part Pit Bull and that we weren’t the first to come upon this problem with pups from NS. The truth is, the will do a background check on you but have no information at all about the dogs! What’s wrong with this picture?

Fortunately, my son has no permanent scars, thank god! NEVER, NEVER get a puppy from the North Shore Animal League. If you are inclined to rescue, rescue a full grown dog so you can observe the personality you will be living with.

I strongly recommend buying pups from persons that can provide info on or introduce you to the pup’s parents.

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Ally
Mar 28, 2008 11:27 am EDT

NORHSHORE is a good place idiots

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Mark OMalia
Mar 30, 2008 6:54 pm EDT

These people are full of it( I don't know how many stamps I've waisted with this f**king sweepstakes of theirs).
I have a best friend who's been with me since he was 4 1/2 weeks old. We've lived through thick and thin together. He's Alaskan Husky and Mexican Red Wolf. I have never been so attached to anything or anyone in my life. When ever I have reason to worry for his health it's a huge deal, especially when I don't have the money for a Good Vet.

So much for how highly I love my dog. Once, in this way overpriced Vet's office, ($300.00 for blood work, routine blood work) I was asked for an Email Address. I have now been involved with a 'Sweepstakes' for over 2 yrs! Yes, feeling bad for my partner I got sucked right in, $40.00 worth! I don't really know where the connection is but one solicitation after another! I actually thought this was a local organization here in San Diego, (North Shore Animal League) and this joke keeps going on and on.

There are plenty of organizations in your own area that need help with lost and abandoned animals, even if it's the family down the street that seem to have a few too many 'pets', (maybe they just care). If you want to help, help your 'own'. It's a GRASSROOTS THING ! Lets come together and leave them out of it!

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suzanne
Apr 07, 2008 7:53 am EDT

WARNING DO NOT ADOPT FROM NORTH SHORE< Last saturday 2/29/08 I surprised my * yrd old by bringing her to North Shore to adopt a puppy, we went and picked out a 11 wek old lab/collie mix, my duagther named him Jackson, we took him home, putchased a cage, toys, etc...and fell in love witth him...by tuesday he was vomitting and would not eat, i ran him back to North Shore vet where they kept him becuase he had a fever and you could hear his stomach making horrible gas sounds. Well the next day I call early and im told to call back two more times to try to find out the status of our puppy, they finally tell me he is doing better to call back tomorrow, next day I call again and now they tell me he is in serious condition and has a parasite, I was so pissed. I have a neice who is a Vets assistant, I call her and she tells me it sounds like the dreaded Parvo virus, I call them back and they get very annoyed that im even asking about this and keep putting me off, I went to go see the puppy the next nite and he looks horrible and is not responding to me, again I ask what is wrong with him, they tell me he has a cold...they treat people like they are ###s...the next morning THEY CALL ME to tell me he has parvo and is serious condition, now mind you all this time il telling them I have another dog in my home...they tell me 4 days after i brought him in..now i have to be the one to tell my girls we cant take him back, becuase once a dog has this, it is never right...so this surprise has turned into a horrible experience for my 8 yr old THANKS NORTH SHORE, and now they are telling me they would give me another puppy NO THANK YOU you have caused enough heart ache

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Gerry
May 13, 2008 11:44 am EDT

DO NOT ADOPT FROM NSAL> My wife and I adopted from NSAL in Sept 2007. We wanted a smaller dog, something 30 lbs or so. When we went into the Kennel we saw a cute dog, a Pointer mix. Of course they could not tell us what the mix was and is, and to this day we still don't know. She grew in 2 months to 50 lbs, she is now 9 months old and close to 65 lbs. They have no clue on the dog breeds and how to place a dog with the right family. As a novice myself on dog breeds I had no idea that pointers are large dogs and are hyper dogs that need a lot of activity. The dog was always a handful, nipping and ripping things apart. We were told that was a puppy thing, and with training she would grow out of it. We gave her training, but she is still ripping things apart. Lately she is getting more aggressive, and bit my 8 yr old daughter. She is very possessive and the dog was eating a bone when my daughter just got a little to close when walking by. But otherwise the dog has always been good, little hyper, but good. She needs a active family with a big back yard.

We called NSAL to return her, they indicated that we need to first keep her for 10 days after biting someone before they can do anything. This is bull, as we recently learned that they should have taken her back and should have put her in quarantine for 10 days. Well, they never called us back after the 10 day period. We needed to call them and then to only hear that they have no room for her. They would call us, when they get room. Meanwhile the dog is in her crate and outside most of the time and isolated because we can't take the chance of another bite. Finally I called them back the day after indicating that this was very unfair to us, my daughter (because we are restricting her friends into the house) and the dog (because she is always separated from us and company when we have people over). They agreed to make an appointment, another 7 days out, to evaluate her. They indicated no guarantees that they would take her back depending on the evaluation. Well the evaluation was yesterday. I took the dog in, the trainer immediately took her and then within five minutes brought her back to me. She said that the dog immediately bit at the trainer evaluating her and they can not take her back. Their reason is that they are a no-kill kennel and the dog has to be able to approach people and that she needs serious training. Now I am not sure how this guy approached the dog, but I know for a fact the dog doesn't nip or bite at anyone unless she feels threatened. Otherwise she jumps up and licks.
I explained that this weekend was a very busy weekend for us and we had a lot of company in the house. We separated the dog and she was getting really frustrated because she just wanted to jump and lick everyone. She went from outside to the crate many times and she was stressed. They just didn't want to hear it. They wouldn't even consider trainer her themselves before adopting her back out. Since we called many shelters and have been denied. Our only option is to bring her to the town kennel where she will be put down. We are so heartbroken and feel like we have no other option. She is not a dangerous dog, but she needs special attention that we can not give her. Now we are deciding to kill a perfectly healthy dog we have grown to care for. North Shore sucks.

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Christine
Jul 12, 2008 8:57 pm EDT

We were going to get our son a puppy from a private breeder(not a store or mill) He only wanted to adopt one from a shelter. He said he wanted to save a dog and not buy one.

We adopted "COMET" 10 week old boxer /hound mix at NSAL. on Sunday. He was a little boney and "shy". Well guess what? He's not shy at all, he's got PARVO! Well thanks alot. I brought him back today to the animal hospital there. They said they would put him on IV anti biotics and other meds. Then she told me they will call with his condition every day. My son is heartbroken. Why do they let people adopt sick puppies? This little guy is the love of my sons life. He waited 2 years for a pup. If this puppy dies there, I don't know what I'll do. Oh yeah and thanks NSAL for contaminating my house, my yard and my car with PARVO.
Praying for Comet...

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Jade
Jul 16, 2008 6:53 pm EDT

please post what happened to Comet. About 45 days ago, we also adopted a puppy @ NSAL and she started throwing up after 3 days. Took her to the vet, she also had cocidia. I go home with antibiotics and meds for cocidia. Since she's still throwing up the meds are not getting into her. She starts diarrhea too. I bring her back to vet. They keep her overnight. Our beautiful baby tested positive for parvo. We had her on fluids, antibiotics the works. She had a fever the whole time. After a few thousand dollars and week later she did not make it. We had to put her down. My son was very traumatized. He's eight. We threw everything out. Bleached all the floors and we are heartbroken. Hope Comet makes it! Please let us know if he's ok.

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Sam
Jul 23, 2008 11:02 am EDT

I went through a very similar situation. I adopted my darling Liza on 2/25/08 at a mobile unit adoption that NSAL was putting on at a local pet smart store. I had just lost my dog about six months prior and I know people will understand when I say I lost my best friend. I didn't know if I was ready to have another animal but my husband and I went anyway. When we got there we noticed this small sad looking little puppy. When I asked to see her I noticed she was covered in feces as was the other dog in the crate with her. We took her out and asked for something to clean her up with. One of the staff gave us a dry paper towel. I mean this little puppy was caked with feces. So I sent my husband to get some wipes and we cleaned her up best we could. I wanted to spend some time with her but they kept rushing us saying are you going to adopt or not? I asked about why she was so thin and lethargic and they told me she was fine she got a clean bill of health from their vet just that morning. So we decided to adopt her. I just couldn't just leave her there. We started off in the store to look for supplies and she had an accident in the cart. It was liquid diarrhea. My husband and I were concerned so we took her back and asked if this was normal it did not seem normal to us. They assured us she had been through alot in the last couple of days and she was probably just nervous. We went home and it became clear that something was definitely wrong. She would not eat or drink. We took her to our vet first thing in the morning and they wanted us to leave her for testing. We were on pins and needles for a couple of hours and then the vet called and told me she had Parvo. I was so scared and really did not know what to do but one of my greatest concerns was that she had come in contact with other animals. We called NSAL and they were horrible. They not only told us this was our problem but they wanted us to take her off the IV and bring her down to their facility. I couldn't believe how little they cared for her life. I told them they were out of their minds their facility is approx. 3 hrs. away from my house and this little puppy is fighting for her life she would have died on the ride. They basically could care less they just kept going back to the financial aspect which is funny because we never mentioned money. My husband and I were on the phone with them for 4 hours and we did not speak to one compassionate person. I told my vet please do whatever you can do to save her life. I knew I couldn't give her back to those cold, callous people . I firmly believe that if we did give her back they would have put her to sleep and threw her in the dumpsterit would have been cheaper for them than putting her on the treatment for Parvo and they clearly are all about finacial gain! She survived thank goodness and she is a healthy and happy little puppy. But I do not know about the other animals that came in contact with her that day I hope and pray they are OK too but there is no way to know since NSAL would not do anything. Please be careful they are a business not a shelter they do not care and they will not help!

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Evelyn Dufflar
Aug 17, 2008 3:03 pm EDT

I can't believe the stuff I'm reading. Today, August 17, 2008, I just returned a puppy to NSAL which I adopted on August 9th. I was told the puppy had an upper respriratory infection and had worms. I was given meds for both conditions. This puppy has not been well from day 1. She threw up everytime she ate and all she wanted to do was drink water. For a week we found her behavior very peculiar and the puppy was also destructive. I don't know if the meds had anything to do with her behavior, but the way I see it, she should not have been put up for adoption being so sick. I was never told that because of the meds she was on, it would be virtually impossible to potty train her because the dog would need to go whenever that urge came where ever she was. That information was given to me when I returned her. I WOULD NEVER have adopted this puppy had I been informed of this. After reading all the complaints above I am scared that she may have had something more serious than they revealed. I am scrubbing my home clean to be safe and will never adopt from these people again. I cried all the way home.

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Stewy
Aug 18, 2008 10:38 am EDT

We wish I looked into NSAL (again) before we got our last puppy there. North Shore (NSAL) is out of control.

14 years ago I got a sick pup there but is was ok after 3 weeks of treatment we could do at home. But my latest pup was very badly sick and had parvo and need hospital care. What I'm reading here rings true to me. I will add two things.

1. NSAL was not as bad years ago. Dogs were sick but not "parvo" sick

2. NSAL - their downfall will be the turning point after hurricane Katrina when they started taking dogs from down south. For a pup that is just too much stuff to go through and many will not adjust well, even with the best training you can get it - believe me please!

My family suffers greatly now. Please don't go to NSAL for a dog. It's an absolute crap shoot down there and the odds are stacked against you and the pup you will fall in love with.

I'm sure there are great stories out of there, but it is not because of the management down there, it's because there are people who really care about dogs and they try hard.

Follow the money and I bet you find the problem! Something smells real bad at NSAL and it's not the dog doo!

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n. keegan
Sep 03, 2008 12:41 pm EDT

I hate NSAL. I adopted a dog from them at one of their mobile units and I have had trouble with this dog from the first day. Although I was told it was housebroken, it is not. I have a handicapped child and this dog shows aggression and is very destructive. I had to call and e-mail numerous times to get someone to listen to me at NSAL. They bottom line is that they don't want you to bring it back.The longer we have the dog, the more we have invested in her, and the more attached my daughter gets. They don't do any temperment testing at all, and don't even care who the dog goes to as long as it leaves. It is a crap shoot and we lost. I adopted a wonderful dog from HiTor Animal Shelter in Pomona, NY and it died 10 days later from cancer. Now I have a terrible dog with a nasty personality and no where to turn.

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very upset
Sep 16, 2008 3:55 pm EDT

NSAL is a fraud! They do not care about the dogs! They treat people who want to adopt like crap. They have no idea where the dog is coming from or what it's medical/behaviour history. They don't know and they do not care!
I have donated to this organization before, without ever being there or having any contact with them. After my recent experience and what I'm reading here I won't give them a penny. There are many other shelters whom in need of donation and don't have all the sources what NSAL has.
I agree, they do not care about the dogs. Maybe execpt for the volunteers. They are in the red shirt. They really care, otherwise they wouldn't be there. Perhaps they stay too long, their attitude will change too.

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Alexis
Sep 20, 2008 3:56 pm EDT

My husband and I adopted a 10 month old puppy from North Shore. We wanted a dog that was house trained and known to be GOOD with kids. They directed us to a dog named Christopher who was a hound mix save from Hurricane Gustav. I asked over and over to everyone who worked their "how do you know this dog is goods with kids, we have a 3 yr. old and a 9 month old". I was told they have behavioral specialists that work with the dogs and that this particular dog had been tested with autistic children. We get the dog home, he sleeps constantly and will not eat or drink. The second day, still no eating or drinking, we call NSALA and they tell us this is normal and the dog is just adjusting to our home. We took him back on the morning of the third day. White sludgey, boogers oozing out of his nose, coughing, not eating or drinking, begining to show signs of agression towards my kids. My 3 yr old is devestated! My husband returns from NSALA with a 13 week old black lab mix puppy. We brought Princess to the NSALA hospital this morning(5 days later). She has PARVO! She's got a 50/50 chance of making it. When I asked NSALA vet. what responsibility they take for adopting us out a gravely ill dog she said "well, we treat them for free". That's a joke right? It cost 150 to buy the dog, 150 at my vet., 100 for toys, crate, dishes, food, bed, and who knows how much in gas. I should have bought a dog!
P.S. we are hoping Princess recovers and can come home soon.

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Katie
Nov 09, 2008 12:03 am EST

I am disgusted by what I am hearing from most of you. I adopted a puppy from North Shore March 2008. They told us she was shepherd/husky and we still don't really know what she is, but she is definitely not a shepherd. She is the most amazing dog I have ever seen. Obviously these dogs are mutts, people! The people at North Shore will never be able to tell you the EXACT lineage of your puppy or how big it will be especially because even dogs of the same breed are different sizes! This is a SHELTER meaning they are not bred to give you! THEY ARE MUTTS! Puppies, much like people, have different demeanors and their personalities are not always apparent when you go to see them. Many are groggy from just getting neutered and some are nervous or scared. When I got my puppy, she barely moved and I was second guessing my decision until two days later when she recuperated. I just went yesterday (November 8) and got another puppy who is just as amazing as my first puppy. I know many of you are first time dog owners but you have to be more lenient with the shelter. It is truly amazing that they are non-kill and they have so many dogs and puppies to chose from. Thousands of dogs each month are adopted and if only 20 people in 3 years are unhappy then I'd say North Shore is doing its job. I really hope you all go buy a turtle or something because obviously you do not deserve to have a puppy. And by the way, dogs get sick sometimes and some things are overlooked. Why, I used to have strep throat all the time and all my doctors thought I just had colds. I saw about 6 doctors. Once it got so bad that I saw an ear, nose, and throat doctor at Columbia medical center and he told me I had tonsil stones. I went a long time without knowing the major condition I had because I had relatively normal symptoms of colds. Just like me, a puppy may have a runny nose like most do and something is overlooked. Have compassion and just realize that the opportunity of dogs getting adopted is much more important than ### about the cost or one tiny thing that went wrong and attracting bad attention to this amazing place. So please stop being negative about such an amazing organization. And for the record, I know 15 people who have adopted puppies and dogs from North Shore and none have had a problem, including myself. My dogs are the best thing that ever happened to me and I beg anyone who can to go adopt the dog of your dreams from North Shore; it is truly an amazing place!

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JustAnotherHO
Nov 11, 2008 1:36 pm EST

Hay Katie, you make a lot of assumptions in your totally judgmental post.
Can you not see these people here have gone through so much while trying to do the right thing, getting a shelter do, not a mill dog.

You should be ashamed of yourself, NSAL is a disaster, just compare to Best Friends.org.

You will see what a true No-Kill Rescue organization really is.

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JustAnotherHO
Nov 11, 2008 1:39 pm EST

OH and also notice, not one single complaint and Best Friends has been around longer and the SECOND largest shelter, doing the right thing puts them on top of NSAL in what I"m seeing.

NSAL is a criminal organization, stealing from their donors and deceptively adopting dogs that are sick and contagious.

Aside from the breed and behavior, PARVO going un-diagnosed, get real NSAL.

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Kelianne
Nov 17, 2008 9:41 am EST

My oldest dog had to be put to sleep about a month ago. and Jack who is our other dog (which was adopted from NSAL as well) was very lonely along with our family. We decided to go to Nanuet to adopt a puppy from the Mobile unit. we ended up adopting two. first one is max hes a big fluffy rottie mix from what we think, and the other is oliver a tiny australian shepherd mix. max was very lethargic on friday and we took both straight to our vet near our house before we even took them home. knowing about kennel cough we thought we were doing the right thing by having the vet see them before we brought them home to make sure they got the proper medication before the entered our house with two other dogs. my grandma lives downstairs with an english mastive female and my dog jack is a shepherd mix. anyways, the vet we saw obviously was an idiot because he said olivers throat and tonsils were swallen, and max was fine so they were good to go home. however, that night max and oliver were up the entire night, sneezing and coughing, and not to mention MAX was having a difficult time breathing and panting uncontrolably. however, the weekened passed and they both didn't act like puppies. every night they had me up because they were hacking all night long. almost as if they were choking on something. i knew this was kennel cough. tuesday they were even more lethargic and we took them back to the vet that night. The same animal hospital but a different vet who treated max for kennel cough, which by the way i suspected it got worse already and was in pneumonia. oliver he said he didn't even want to treat, but because they were so close, he would anyways. so the week passed quickly. the both of them had horrible days and nights, green coming out of their noses. max was going into constant breathing spasms and it was scary. however it got to the point that i couldn't dare to see them like this anymore, plus they would not take their medications. friday (november 14th) I called out of work, and took them to another animal hospital. hudson highland in hopewell WHICH by the way i totally recommend to anyone. it was amazingly clean, and the vets take the time to spend it with you and your animal. the vets told us that the both puppies were in critical condition and that they needed a nebulizing treatment asap. they recommneded we take them back down to NSAL and have them treat them because if they did it would cost approx 4, 000.00. my mom and i had no choice but to travel and brign them down there. we got to the anm hosp and walked through the front doors. the place was the most disgusting animal hospital i ever seen before in my life. the scales they used were covered in hair and rust. i mean no where for you to sit in the office with your dog and just plain out disgusting. however they gave our pups xrays and needless to say, oliver and max both had pneumonia. the vet we took them to on tues night told us oliver was fine and he didn't even want to treat him, meanwhyile the xrays showed up that olivers pneumonia was worse than max's but max was overall sicker. it was the hardest thing to do to hand them over while their sick puppy dog eyes looked into yours. and i cried the entire day, i dont think i was ever this emotionally distrut. however, the vet from NSAL or whatever the animal hosp. is that they go through told us they would test them for parvo and distemper as our vet from hudson highland recommended.

now they call you with an update on ur puppys every day so the first day was saturday. i expected the worse when i received my call. the woman was very nasty and after i asked her if they tested them for parvo and other diseases she simply answered back saying "we dont test them for things they are not showing signs of" meanwhile our private vet recommended this as they are life threatening.

max had to be put on oxygen and given iv's and antibiotics same with oliver minus the oxygen tank. however the amount of trouble and agony NSAL put me and my family through is astronomical. I cant imagine if i had a young child. for example the lady standing on line with us the day we adopted the pups told us that she adopted a few mths ago and the puppy dropped dead 5 days later. she had a 3 year old daughter and a 1 1/2 year old daughter. now imagine the upset or explaination she needed to give her daughters.

im pretty sure she adopted again that day, and i cant imagine her not going through the same rough and aganizing time. as well as all the rest of the puppies and animals that were adopted that day off the van.

now first of all i understand that puppies especially ones who come from places like this are prone to kennel cough and other viruses. HOWEVER i feel that it is their duty to evaluate and give the proper physical before a pup is adopted by a family. to families in the united states, a dog isn't just a pet, to most its a part of their family. we didn't even get to experience that with max and oliver they are fighting for their lives down in long island which by the way i live 2 hrs away. how am i going to go visit them.

needless to say, my grandma's dog molli just went to an emergency clinic yesterday and my grandma just finished paying 750 for xrays and medication and the office visit to find out that she has pnemonia as well. my pups and molli came face to face ONCE for 5 mins at the most. NOW this is absolutely unncessary. my other dog jack has been sneezing and coughing and he will be going to the vet tonight.

i know that their policy is and they recommend not to bring the pups around OTHER dogs because of diseases and other viruses they may catch because THEY dont have all of their full shots yet. HOWEVER how can you give a family a puppy to adopt who isn't even healthy in the first place... theres no way tehse puppies got pneumonia IN A WEEK without it being present or incubating in them on friday when i adopted them. now if these puppies were cared for in the shelter properly and examined the way they should have been i think MORE and MORE puppies would be adopted. however the word is out about nsal. and althought they are a non kill shelter, they mistreat and neglect these animals.

i am devistated over this... and i want my babies home with me now instead of at a nasty ### animal hospital in long island.

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iwannadog
Dec 01, 2008 7:39 pm EST

I just lost my dog a few months ago and now I am looking for a pup. I have visited NSAL a few times. There is always some issue with the puppies. It seems like half of them are sick. They admittedly take no time to test the puppies. They are adopted out the day after they arrive at the shelter. How can they know anything about any of the dogs?

One thing I noticed is BideAWee keeps the pups for a week in quarrantine and they spay or neuter the animals before they put them up for adoption. The only thing is they don't seem to have a lot of puppies. I wish they did because i would feel ok there. They even offer training, i think.

I get that dogs can get sick, especially when they were initally in bad conditions, but i would expect the shelter to know this and do the quarantine thing before adopting out dogs that might be very sick- for the sake of the people and the animal.

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Melissa
Monroe, US
Mar 01, 2009 6:41 pm EST

My brother adopted a puppy from a mobile unit last weekend. 3 days later she was throwing up and having bloody diarrhea. We took her to our vet that informed us that he runs into these symptoms all the time with north shore puppies. Well she has PARVO which is incredibly serious and heartbreaking. We drove her down to their ICU unit after spending the night with our vet on an IV and antibiotics. Its impossible to get thru when you try and call check on your pet. They say that they will call you every morning which they do NOT. ITs ridiculous. She is in critical condition and may need a plasma transplant because her protein levels are dropping because she can not eat. NSAL is negligent and absolutely should screen their animals before placing them. She is in critical condition and we have yet to speak to an actual doctor, just assistants who are completely uninformed. OH and if you would like to visit your animal, its by appointment only and from 6-8pm in the evening. WHAT A CROCK NSAL is!

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studentnurse
Clarkesville, US
May 14, 2009 2:04 pm EDT

Here's some good info on Parvo. I worked as a vet tech for years, and usually larger breeds have a better survival rate with hospitalization from my experience. It can live for up to a year (from what I've heard from a vet) in a yard. It's a terrible expensive disease and a heart-breaker, even for the people that work at the hospital you take your dog to.

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Canine parvovirus (CPV) disease is currently the most common infectious disorder of dogs in the United States.

'Parvo' is a highly contagious disease characterized by diarrhea that is often bloody. Prior to 1980, most canine parvovirus that caused disease was Type 2 (CPV-2). After 1980, CPV-2 was replaced by CPV-2a became more common and in 1986, another variation called CPV-2b appeared. In the past few years, a new strain, CPV-2c has been detected. Today, CPV-2b has largely replaced the previous strains as the most common parvovirus causing disease in the dog. There is currently some discussion that there may be other strains that are beginning to emerge and have yet to be formally identified. Current vaccinations have helped to control the spread of this disease but despite being vaccinated, some dogs still contract and die from parvo. There is much that we do not know about the virus or the best way to control the disease, but we are learning new information daily. Misinformation about the disease, its spread, and vaccination is widespread. We hope that with a better understanding of the disease, pet owners will be able to make good health decisions for their dogs that will help prevent and reduce the spread of this disease.

How is parvovirus spread?

Parvovirus is spread through contact with feces containing the virus. The virus is known to survive on inanimate objects - such as clothing, food pans, and cage floors - for 5 months and longer in the right conditions. Insects and rodents may also serve as vectors playing an important role in the transmission of the disease. This means any fecal material or vomit needs to be removed with a detergent before the bleach solution is used. The bleach solution should be used on bedding, dishes, kennel floors and other impervious materials that may be contaminated.

The normal incubation period (time from exposure to the virus to the time when signs of disease appear) is from 7-14 days. Virus can be found in the feces several days before clinical signs of disease appear, and may last for one to two weeks after the onset of the disease.

What are the symptoms of parvovirus infection?

There is a broad range in the severity of symptoms shown by dogs that are infected with parvovirus. Many adult dogs exposed to the virus show very few, if any, symptoms. The majority of cases of disease are seen in dogs less than 6 months of age with the most severe cases seen in puppies younger than 12 weeks of age. There are also significant differences in response to parvovirus infections and vaccines among different breeds of dogs, with Rottweilers, Doberman Pinschers, and Labrador Retrievers being more susceptible than other breeds.

The most common form of the disease is the intestinal form known as enteritis. Parvovirus enteritis is characterized by vomiting (often severe), diarrhea, dehydration, dark or bloody feces, and in severe cases, fever and lowered white blood cell counts. Acute parvovirus enteritis can be seen in dogs of any breed, sex, or age. The disease will progress very rapidly and death can occur as early as two days after the onset of the disease. The presence of gram negative bacteria, parasites, or other viruses can worsen the severity of the disease and slow recovery.

A less common form of the disease causes myocarditis (inflammation of the heart).

How is parvovirus infection diagnosed?

Not all cases of bloody diarrhea with or without vomiting are caused by parvovirus and many sick puppies are misdiagnosed as having 'parvo.' The only way to know if a dog has parvovirus is through a positive diagnostic test. In addition to the more time consuming and expensive traditional testing of the blood for titers, a simpler test of the feces with an enzyme-linked immunosorbent assay antigen test (ELISA), commonly called the CITE test, is also available through most veterinary clinics. Testing of all suspect cases of parvo is the only way to correctly diagnose and treat this disease. A complete physical exam and additional laboratory tests such as a CBC and chemistry panel help to determine the severity of the disease.

How is parvovirus disease treated?

The treatment of parvovirus is fairly straightforward and directed at supportive therapy. Replacing fluids lost through vomiting and diarrhea is probably the single most important treatment. Intravenous administration of a balanced electrolyte solution is preferred, but in less severe cases, subcutaneous or oral fluids may be used. In severe cases, blood transfusions may be necessary. Antibiotic therapy is usually given to help control secondary bacterial infections. In those dogs who have severe symptoms, antiserum against endotoxins may be given. Corticosteroids may be given if the animal is in shock. In cases of severe vomiting, drugs to slow the vomiting may also be used. After the intestinal symptoms begin to subside, a broad spectrum de-worming agent is often used. Restricting the food during periods of vomiting is also necessary and parenternal nutrition (providing nutrients intravenously) may be necessary.

Undertaking the treatment of affected dogs and puppies without professional veterinary care is very difficult. Even with the best available care, the mortality of severely infected animals is high. Without the correct amount of properly balanced intravenous fluids, the chance of recovery in a severely stricken animal is very small.

All parvoviruses are extremely stable and are resistant to adverse environmental influences such as low pH and high heat. Exposure to ultraviolet light and sodium hypochlorite (a 1:32 dilution of household bleach - ½ cup bleach to 1 gallon of water) can inactivate parvovirus. The bleach solution can be impaired by organic matter and needs to have adequate exposure time and proper concentrations to work effectively.

Immunity and vaccination

If a puppy recovers from parvovirus infection, he is immune to reinfection for probably at least twenty months and possibly for life. In addition, after recovery the virus is not shed in the feces. There are many commercially prepared attenuated (modified) live CPV-2 vaccines available. The current vaccines protect against all strains of the canine parvovirus, including the relatively new parvovirus-2c strain. Although some people have expressed concern about the possibility of modified live vaccines reverting to a virulent strain after being given and then causing disease, studies have repeatedly shown that this does not occur. Commercially prepared vaccines are safe and do not cause disease.

The primary cause of failure of canine parvovirus vaccines is an interfering level of maternal antibody against the parvovirus.

The primary cause of failure of canine parvovirus vaccines is an interfering level of maternal antibody against the canine parvovirus. Maternal antibodies are the antibodies present in the mother's milk during the first 24 hours after the puppy's birth. The age at which puppies can effectively be immunized is proportional to the titer of the mother and the effectiveness of transfer of maternal antibody within those first 24 hours. High levels of maternal antibodies present in the puppies' bloodstream will block the effectiveness of a vaccine. When the maternal antibodies drop to a low enough level in the puppy, immunization by a commercial vaccine will work. The complicating factor is that there is a period of time from several days to several weeks in which the maternal antibodies are too low to provide protection against the disease, but too high to allow the vaccine to work. This period is called the window of susceptibility. This is the time when despite being vaccinated, a puppy can still contract parvovirus. The length and timing of the window of susceptibility is different in every puppy in every litter.

In one study of a cross section of different puppies the age at which they were able to respond to a vaccine and develop protection covered a wide period of time. At six weeks of age, 25% of the puppies could be immunized. At 9 weeks of age, 40% of the puppies were able to respond to the vaccine. The number increased to 60% by 16 weeks, and by 18 weeks of age, 95% of the puppies could be immunized.

When we examine all of the information about maternal derived antibodies, windows of susceptibility, breed susceptibilities, the possibility of unidentified strains, and the effectiveness of different vaccines, we begin to see why there are so many different vaccination protocols and why some vaccinated animals still develop the disease.

Vaccination protocols have been developed that will help protect the widest range of dogs. In using these protocols, we understand we will be vaccinating some dogs that are not capable of responding and we will be revaccinating some dogs that have already responded and developed a high titer. But without doing an individual test on each puppy, it is impossible to determine where the puppy is in its immune status. We also realize due to the window of susceptibility, some litters will contract parvovirus despite being vaccinated. By using quality vaccines and an aggressive vaccination protocol, we can make this window of susceptibility as small as possible. The generally recommended protocol is to vaccinate puppies against parvovirus beginning at 6-8 weeks of age, and revaccinating every 3 weeks until the puppy is 16-20 weeks of age. A booster is given at one year of age and every 1-3 years thereafter.

Conclusion

In summary, parvovirus is a very common problem that is a huge killer of puppies. Due to its ability to be transmitted through hands, clothes, and most likely rodents and insects, it is virtually impossible to have a kennel that will not eventually be exposed to the disease. Modified live vaccines are safe and effective, but despite the best vaccination protocol, all puppies will have a window of susceptibility of at least several days where they will be at risk. In addition, the newer CPV-2c strain presents new challenges since it is less detectable in laboratory tests and current vaccines may not be as effective in providing protection against it. Prompt treatment by a veterinarian will increase survivability in infected puppies and working with your veterinarian on a vaccination program that is best for your puppy is important.

References and Further Reading
Lamm, CG; Rezabek, G.B. Parvovirus infection in domestic companion animals. In Kapil, S; Lamm, CG (eds.) Veterinary Clinics of North America Small Animal Practice: Emerging and Reemerging Viruses of Dogs and Cats. W.B. Saunders Co, Philadelphia, PA; July 2008:837-850.

Macintyre, D. Management of Severe Parvoviral Enteritis. Presented at the Western Veterinary Conference, Las Vegas, NV; February 2004.

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BethO
New York, US
Jul 08, 2009 8:20 pm EDT

North Shore is AAAMMMMMAAAAAZZZZINNNNNNGGGGG!

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ConsumerGuy
Denver, US
Jul 27, 2009 11:10 pm EDT

NSAL doesn't care about their animals at all - their criminal president pockets $340, 000/year while they don't have a single person on staff who is knowledgeable in animal behavior! They resisted efforts by the ASPCA to start a behavioral program to properly evaluate the animals! The dog I adopted from them (after 9 months of their "care") had such severe behavioral, psychological, & aggression problems he should've been euthanized - but these criminals told me he just needed obedience training (which can never solve behavioral problems)! Their ###ic director of special adoptions has no education, training, or experience in animal behavior - and actually tried to blame my dogs behavior on me! Maybe they do some good, but the abysmal and dishonest way they treated me and my dog was inexcuseable!

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beeb78
West Covina, US
Aug 19, 2009 5:42 pm EDT

if there is anyone u all need to be upset with, it is the directors of nsal not the employees, ie techs & doctors. they do all they can for the animals but can only go so far with the limitations set by the directors... joanne yohansen, dr. kathleen dunn & john stevenson. they are all about the numbers, making a fast buck & ripping of the unsuspecting american public. just this past year, all of the dvm's (exdcept 3) either got fired (because of personl conflicts with the directors) or quit. the quality of medicine practiced has declined significantly & most of the pets that are getting adopted out are not being seen by a dvm prior to their adoption, all because there are not enough dvm's on staff (due to the directors who have fored them). the director of the medical center is a doctor and will not get off her lazy a$$ to help out the understaffed, over worked veterinarians. angry people wait in the waiting room for hours to be seen and the director knows this but she refuses to see even one animal, especially if it is a dog (she takes a liking to cats). not to mention she is extremely rude to the clients & treats them like they are stupid simply because they do not have veterinary knowledge. nsal also allows non licensed vet techs in the pet health center to vaccinate owned pets! isn't there a law against this? the founder of nsal mr lewyt passed away some years ago, however his wife is still alive. if she only knew the real truth behind what the directors are doing to the staff, the public and most importantly the animals, she would probably keel over, and well, u can figure out the rest. the original mission statement for nsal has completey been thrown out the wind0w! mr. lewyt is probably spinning in his grave wondering what the he** happened to his rescue shelter?! the dorectors are running it to the ground! if i were a celebrity, ie beth ostrasky (who swears by nsal) i would not want my name connected to this establishment. she should do a little research and find out what's really going on behind the scenes!
so please do not think that the doctors and vet techs are to blame they just do what they are told by the directors. they do EVERYTHING to keep these pets alive & healthy while the directors sit on their a$$e$, bark orders, & have no clue how their demands are breaking the staff, the public, the reputation of nsal, and the animals!

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christine Strouds
Colorado Springs, US
Oct 31, 2009 10:41 am EDT

I dont know much about the place you all are discussing. But i agree with the person above that you all are trying to put blame to somethine that naturally occurs. I have a hard time believing the accusations about how the clinic looked because they are health inspected weekly. And I Know for a fact if u have two dogs in a cage one is sick, then they most likely will both be sick. Animal Rescues are based on donations and the fee's associated with adoptions. Without these organizations the hundreds of animals u see and complain about will be euthanized. They are innocent, like children and depend on us to take care of them andif they are sick and u adopt then it is your responsibility to make sure they get better. If all you can do is complain than a dog is not the way to go. We just adopted a wonderful puppy and she had kennel cough, that turned into pneumonia. My vet gave us meds and within a few days she was bouncing like a normal puppy. Yes unless u get a puppy from a breeded.. NOT A PUPPY MILL... then u are looking at that posibility you will inherit a dog that is ill. Always go in with that in mind. Otherwise you will be dissapointed. Now for the people that work at this place that were rude to the customers. That in itself sucks and needs to be looked into. Instead of posting it here I would go straight to the health department and place a complaint and go to the Better business bureu. But keep in mind if they closed that organization down then most likely all those wonderful animals could be put down.

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Ali-Bear
Briarwood, US
Mar 13, 2010 8:04 am EST

I can see that some of you are upset, but in reality you really have to think deeply about what you are saying. I adopted a Pomeranian from the NSAL 2 years ago. When i got her, they told me she had a bone disease (or something to the like) in which her hind legs would become dislocated and I would have to actually manually reset them them whenever she herself could not. She was passed over by everyone who checked her tag out and heard this from the staff which is entirely understandable. Even I at first passed her by several times. But I kept on looking at her.. I finally stopped and said to myself "If not me, then who?" So I took a look at her and played with her for awhile. She had a very bad attitude towards me and was very upset. She had dandruff and kennel sickness. All in all it should have turned me away from her. But I took to understanding why she may have a bad attitude and demeanor. You see, in the kennel its like a conveyor belt. People are constantly coming in and out of there. doctors and staff have no real connection to any of the animals especially those who may come from homes where people may have abused them and need that extra special attention. The staff were polite and I agree that it may have taken some time. But eventually i ended up adopting her. When i got her home, at times she would be nice and at other times she would snap at me. I thought about taking her back. But then i thought "would i trust a human being if I was treated badly by other human beings?". Dogs have feelings, and they are very emotional, even more so than humans because they have nothing else but their instincts to live by. There is no rational behavior or rules for a dog. They either love you, like you, or they don't. Its that simple. Anyway eventually Ali

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Troops
US
Apr 29, 2010 10:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I adopted my dog from North Shore at 2 months old at 6 months old I find out he has elbow&hip dysplaysia, I already spend a total of 10 grand&he didn't even have the major one I'm expecting to pay a total of 30 grand if North Shore didn't tell me he was a different breed I would be as suprised, he's rottie&chow which is common for them to have displaysia but they said he was rottie&spaniel, I go to Animal Medical Center which is expensive but I don't drive&all the other places weren't equipped, I didn't expect North Shore to pay for the surgery&wasnt bout to give him back not a lot of pple would want a 6 month old puppy that can't even walk up the block but I thought they could help me find a cheaper place or if they had physical therapy there or if they could do something not the surgery itself since they said they weren't equipped for it but thought they would help with the minor stuff or help me find a place especially considering I was keeping him&if wasn't gonna tie him outside the shelter&leave him. He had 8 brothers&sisters my dogs surgeon said def at least some of them have it, basically he has bum genes. I knew he had kennel cough&a juvenille heart murmur but wasn't expecting to shell out 30 grand&Nortg Shore not help in any way shape or form

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ABQRescuer
Albuquerque, US
Jul 02, 2010 1:22 am EDT

Beware Petsmart adoptions! After years of being a serious partner with small community rescue groups, Petsmart's policies seem to have changed over the last year. They're now only dealing with the biggest adoption agencies who provide the biggest numbers of adoptions. All they care about is money - the "sales" that on-the-spot, irresponsible adoptions bring in.

In my area, Petsmart has systematically forced out a number of old, small, highly responsible dog & cat rescue groups (who did home visits, extensive interviews, etc..., and found awesome homes for their animals), and given their spaces (some of them had been in the stores for a decade or more) to one 500-pound gorilla organization in the area which is not a "rescue" or charity at all - a so-called "private shelter" called Watermelon Mountain Ranch.

Watermelon is a highly profitable business masquerading as a charity. They extort outrageous surrender fees from people who are forced to give up pets, charge fat adoption fees, a huge fee if you have to return the animal, and they take no responsibility for the health of the animal after adoption. I'm sure their executive director earns six figures, whereas our organization has one half-time bookkeeper. But, they have the "numbers" on their side - the do a lot of adoptions. To anyone. They have no idea if these are good homes or not, they just want to make money for themselves and their corporate overlords. I'm sure I could fill out a bogus application, write a rubber check, and walk out with a kitten or puppy.

Petsmart and this group don't give a flying f**k about animal welfare. They forced our rescue group out, and moved these other bozos in 2 days later. We've been a Petsmart adoption partner for 16 years, and they simply threw us out like a dirty tampon - gave us ONE DAY notice.

Hello? What about OUR 50 foster cats? Does Petsmart care about them? Obviously not. What about the fact that we've been in this location for 3 years, and have NO other venue through which to adopt them, while this other organization has FOUR Petsmart adoption centers in the area, in addition to their own shelter location? We are their backup - if people can't afford their ridiculous fees, and don't want to take pets to the local shelter where they will surely die, they come to us. But, we can no longer take in any pets because we don't have an adoption center anymore.

Animals will DIE, not be saved, because of greed and unethical, possibly illegal collusion between Petsmart and this sleazy organization. Petsmart and their large adoption partners will treat you like crap - BEWARE!

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Mel1960
New York, US
Jul 10, 2010 8:30 am EDT

You people need to get a grip! Every complaint on this board is clearly from someone with ZERO dog experience. NSAL is a no-kill shelter that is trying to home as many dogs and puppies as they possibly can, what kind of crime is that? Dogs in shelters are under enormous stress, and when you adopt from any shelter there is a 100% chance that your pet will be sick when you get it or fall sick shortly thereafter. That's why the adoption from any place reputable comes with free vet care for a limited period (as it does with NSAL). Also, dufuses, no one can tell what breed a puppy is unless they have seen the parents. The people at NSAL are volunteers, not dog DNA specialists. If you want to be sure what you're getting, adopt an adult dog or older puppy - otherwise it is a total crapshoot. This is why people buy purebred dogs!
I adopted a 3-month pup from NSAL 3 years ago, yes he was sick and NSAL was completely upfront about what he had. He recovered quickly and is a wonderful family pet. I have adopted a lot of dogs in my lifetime from various wire-cage shelters, and they ALL got sick as soon as they got home, and recovered just fine. Adoption from a shelter is always a risk - you don't know the dog's history and neither does the shelter. If this is too much to bear for you, get a dog from a rescue group that has had it in a foster home for a while - it will have already recovered from shelter life.
P.S. Giardia is super common, most dogs have it as puppies and it is not the plague. If you are a germaphobe clean freak a dog may not be the ideal thing for you - try a chia pet.

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Troops
US
Jul 10, 2010 8:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

First off I'm in my 20's I don't have 30 grand laying around, u don't expect to have a 6 month old pup frm North Shore that u gotta spend 30 grand on&they fact they basically hung up on me when I asked if they know a good place to get his surgery done&for his physical therapy and they said can't help you click kinda pissed me off. North Shore use to also do home check ups but stopped that 2, I think North Shore was better when my bro got his dog there years ago. Also some shelters DO know what breed it is, I go on websites and see a Pitt bull labeled as a lab, or they pretend dogs our purebred when they aren't, when I go to websites I call almost half the breeds out for not being what they are but some breeds are so obvious, to me anyway so if you work with dogs you should know what I know at least. When I got my pup I knew he was Rotti but they told me spaniel and I took there word for it cas I pretty much pointed him out&said I want him, I only held him for less than a min be4 I said I'd take him&since he wasn't feeling well cas of the heart murmur&kennel cough he had his head down most of the time when we got him on the way home I noticed he wasn't spaniel he was chow chow cas of the spots on his tongue&thatz what his vet, out of state vet&surgeon also said, so sometimes you don't need dna testing you need common sense, a lot of places put breeds wrong some on purpose, not saying this one was maybe it was some idiot but if I can tell a breed I think places who work with dogs everyday should know.

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Sentient Being Fan
Warwick, US
Jul 14, 2010 8:16 pm EDT

Dogs are dogs, shelter dogs can take some work. My current dog came from a kill facility animal shelter. She had kennel cough--and I think nursing her back to health helped develop the loyalty and love that we share today--13 years later. I have lived with and raised several dogs from shelters. Like any dog, they weren't perfect", but were great, loyal mutts.

However, not all stories have the same happy ending. Our experience with NSAL was regrettable and irresponsible. My family adopted a puppy from a North Shore Mobile Unit a few years ago. It looked like a shepherd mix. She was skinny with horrible skin and nasty fur and bugs; basically a mess. That was fine, we happily nursed her back to health. She was quiet and aloof, which we mistook for calm and reserved.

She was given affection, excellent medical care, attention, exercise, costly one-on-one obedience training, daily grooming, healthy food and love.

Despite our highly informed and experienced dog rearing skills, this dog:
Never bonded with the humans or our other dog--including the alpha human.
"scented" our house--and I don't mean wasn't housebroken because she only pooped outside--I mean she went from room to room marking territory
Bit my husband, unprovoked.
Moved in under the back deck and wouldn't come out.
Would escape and go hunting, killing and eating small animals
ENJOYED being outside in thunder in lightening storms
Chewed her way out of a metal crate in a matter of a few short hours (3)

As I said, I did not expect a perfect trouble free dog. Nor did we slack off and lose interest in the animal. She simply was wild and could not be domesticated.

Needless to say NSAL didn't want her back.

I understand the desire to save potentially good pets from death and I agree with the idea that pets are not disposable and for the fickle, that getting a puppy for Christmas and ditching it when bored irresponsible. But I also think that putting humans and other pets in harm's way is irresponsible. Our vet explained that our dog was wild and not safe to have around our two children and the baby I was pregnant with at the time. We told our kids she was a "dingo" and moved to Australia to live with the other dingoes. Then we had our pet put down. If you google coy-dog you can see a picture of what she looked like

For the person who posted:
"NSAL is a no-kill shelter that is trying to home as many dogs and puppies as they possibly can, what kind of crime is that? "

Road trips to the south to collect damaged and potentially life-threatening inventory which is then shilled to unsuspecting well-intentioned families at steep prices is reprehensible. And IF a person knowingly sells dangerous, predatory wild animals, misrepresented as domestic mixed breed dogs, into homes with small children I would think that possible grounds for fraud and child endangerment. What would the charges be in the case of death? Would deceitfully placing a coy-dog into a home with small children be considered: Reckless indifference to an unjustifiably high risk to human life?

We had a human-biting, predatory coy-dog living in our house. We don't need to give up having dogs and get a turtle as one person suggested on this list; we need to be able to trust that we are actually adopting domestic animals--not bringing feral dogs or coyote hybrids into our homes and neighborhoods.

And please, coy-dog owners, save it. There were two separate attacks on children in one week by coyotes in the neighboring county two weeks ago. What we don't need are coyotes with no fear of humans.

And finally, to all of the dog-lovers who feel that most humans are undeserving of co-habitating with canines:

It is true, that most of us humans simply don't understand how parvo and giardia are opportunities for us to prove our worthiness as pet guardians via vet visits, bills, health risk to family, countless hours spent on training, cleaning, managing, animal quarantine, worrying, feeling guilty and generally dedicating all of our resources and peace to our "rescued" pet. But since you love dogs so much that they must be kept alive and healthy by all means necessary, I have to ask: How do you justify the potential exposure to life-long illnesses and parasites to the non -NSAL dogs? Are the dogs lucky enough to already have a home somehow in debt through their privilege, and thereby expected to risk their lives and health to achieve NSAL's vision? Are you seriously putting a HUMAN ideal and corporation above the health and welfare of these dogs?

Shame on all of you who have judged the people whose lives were turned upside down by the alleged irresponsible practices of NSAL. If the types of unethical practices described on this board occurred in any other industry there would be congressional hearings.

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lipaws
farmingdale, US
Sep 13, 2010 10:31 am EDT

All of you guys who wrote about them are carless and cheap people... You are going to NSAL to try and help a animal in need... Not the perfect breed animal.

Theese animals are in need of care and they tell you this. Also for the rumors on the vet visits NSAL give all animal free vet visits medications need within the first couple of months.

They also take back any animals if you feel you can not handle them.

If you want the perfect dog go to a breeded an pay $1000 for the animal. If not shut you mouths and do the right thing by helping animals that cant help them selves...

Ungrateful POS's... Complaining about helping animals...
What has this world come to... that people complain about helping an animal that needs help. That is why they go through the adoption process to make sure people actually care.

And if people listn to what NSAL tells you when you adopt they tell you what to do... but look who i am writting back to ... People that dont care to help thats all they want is cheap and free...

Thank you and SHUT up you ungratefull shameless POS'S

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Troops
US
Sep 13, 2010 3:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Got 30 grand?

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chiapet
New York Mills, US
Sep 23, 2010 6:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This is praise, not a complaint. Regarding all those other complaints, we noticed that MOST of them said they adopted them from MOBILE units, not straight from North Shore.

We adopted a very cool animal from NSAL --from the base, not from the mobile unit. And, so far, we are very happy. Sure the dog has a few problems, but we knew that from the start. Folks, please read the back of the adoption agreement that you signed and read their literature.

From what we remember, they can not guarantee the health of any puppy or dog. And they tell you that up front. So, when they say the dog is healthy, they mean at that moment and they tell you what vaccinations the dog has or does not have.

Everyone might have a legitimate complaint, but we ask you to consider that the dogs in the mobile unit have been exposed to other animals (most mobile units are held outside of pet stores where LOTs of pets go in and out). We saw a mobile unit (not sure what company did it) but there were tons of people checking out cats and dogs.

Who knows what kinds of diseases might be picked up in the mobile adoption? After all they have to walk the dogs outside etc,

Anyway. We looked for a dog for months and months and everytime we were outside of Petco or other stores, we saw folks with great dogs. And we kept asking them, where di d you get your dog? Four separate people told us NORTH shore animal league, ANd we asked how long ago and if they were happy.

Everyone gave praises to North Shore. (Now these were base adoptions, not the mobile adoptions).

The problem might be mobile adoptions, not North Shore. (Mobile pets are exposed to more diseases outdoors).

At north shore itself, every time you go through the front door, you are asked to disinfect your shoes by stepping into a special mat. And they don't allow any other dogs in there, to keep from transferring diseases.

VISIT north shore base to really see how they take care of these animals.

AND they do have puppy mill dogs but that says it right on the cage. So you know if you get a puppy mill dog, you might have some problems.

Not discounting anyone's complaints, but we are saying we think the problem is in
TRANSPORTATION, not in North Shore Animal League.

We love our dog! ANd she came from North Shore.

Just for the record, this was the first time we have ever been to North Shore, but we have heard about them for years and years and finally glad to see the place and to get a great dog there.

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Patty Sherman Kathman
Los Angeles, US
Oct 19, 2010 10:43 pm EDT

It seems like they are a scam and it is a shame for the puppies, the dogs, cats and kittens they abuse and use as well as the humans. I will say the woman with the fear of the Giardia went a little over board. I rescued a puppy from the streets with it. We had another adult dog. The puppy was treated with meds at our vets and was well in 6 weeks, kept away from the adult dog in another room till better. We picked up the puppy's poop right after she went. It is not in the urine. They spread it by smelling one another' [censored]s, poop and using the same food and water dish. You do not have it for life or do they. I did not catch it, nor did my boyfriend or the adult dog we had or our cats. Yes, it is hard to have to isolate a sick pet, but it can be done. Yes, she had kids and was scared. I taught kids for ten yeas and saw a lot of illnesses and caught many from my kids that I loved but never anything from our sick puppy or any of our pets. So please lets keep the facts real and not make it worse than it was. I feel bad for the puppy that ended up God knows where. I wish this organization could be shut down if indeed it is as wicked as you all say it is.

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intheknowaboutdogs
Houston, US
Nov 04, 2010 3:18 pm EDT

I used to work for NSAL ( I am a veterinarian). You have NO IDEA of the problems in this organization. I wouldn't give them a dime nor adopt an animal from there. The founder is obsessed with rescuing dogs from shelters - even though NYC metro area has essentially no adoptable dogs needing "rescuing" So they bring up sick puppies from southern shelters (and the shelters better produce the desired puppy type or they are cut off from NSAL funds). They are more like a puppy mill than a problem solving organization. NYC metro area still has a cat problem - how much $$$ goes towards that? Minimal compared to the $$$ spent importing sick pups from the south. Early spay/neuter/tossed in a van for 14 hours, usually not cleaned on the way. How humane is that?

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Sad Family P
Staten Island, US
Nov 19, 2010 3:29 pm EST

Well my story is no different from the one's posted. I adopted AJ from NSAL on November 13th and now he is in the hospital.Not only did he have kennal cough but it turned into phenomia and also has Parvo and giardi. I have called several times and left messages for Theresa who is to be the Medical Director who has never returned any of my calls. I filed a complaint with the BBB in hopes that something can be done about this shelter giving out sick animals and not being held responsilbe for it. These animals already have a rough life and deserve so much more! My vet tells me that AJ is going to be ok in the end and I hope they are correct. He is a 4 month old Lab Hound Mix and is very loving. We lost our dog on October 11th 2010 after 14 years from a heart atack and have a spaniel at home who is 9 years old and I can only pray that after all of this she does not get sick! These people are just taking everyone for a ride and have no respect for the animals or the familys adopting these precious animals. They should be closed down because what they are doing is in humane!

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Wake Up People!
Brooklyn, US
Apr 11, 2011 7:01 pm EDT

This is a review of the North Shore Animal League I found online:
As a former volunteer, I'll tell you the good, the bad and the ugly about North Shore.

The good:

1. There are lots of great animals up for adoption. However, I would steer clear of the puppies as I'll explain later in the post.

2. The staff is for the most part friendly and knowledgeable. This is especially true of volunteers (those in red shirts) as they are not paid to be there.

3. It is a clean facility - at least the parts the public sees.

The bad:

1. The puppies on the website are not in the shelter. If North Shore was a business - and in many ways it is - it would've been fined a long time ago by the BBB for this blatant bait and switch scheme.

2. Most reputable shelters will never adopt out a pet that has not been spayed or neutered. Not North Shore. They require you to leave a $75 deposit which you will get back when you bring back your puppy/kitten. I can tell you that a large percentage of adopters never come back to get this done which of course further worsens the pet overpopulation problem. Now why would North Shore, an organization that is supposedly set up to fight this problem actually be encouraging it? Cos they don't have to refund that extra $75 of course!

3. Many long-term "problem" animals are neglected - kept in the back away from public view in small cages. Partly because they are understaffed and partly because not enough people care, these animals behaviors get worse the longer they are there.

4. There are way too many animals and not nearly enough workers/volunteers. If this was someones home, North Shore would be called the equivalent of a hoarder.

The ugly:

1. The president John Stevenson makes an obscene amount of money - nearly half a million a year. To put this in perspective, the top ranking executive at Best Friends Animal Sanctuary - a charity that actually has higher revenue and expenses - makes less than a third of that. This information is readily available at http://charitynavigato... For the record, I never saw Mr. Stevenson once in my years there and I've been told by employees that he rarely makes appearances at the shelter.

2. North Shore will most likely not accept your animal if you should ever return it. Now I have little sympathy for most people that do return pets, but that said, it's almost criminal that a no-kill shelter will basically turn away their former animals and have them most likely end up in a kill shelter. Unless your dog is small, young and "cute" (e.g., not a pit bull), your dog will most likely not be accepted back after the 30-day return policy is up.

3. Conditions can be often disgusting - areas can be neglected for hours at a time resulting in animals laying in their own urine and feces. Of course this is only in areas away from public view.

4. At a recent major event, many puppies were not checked out by the vet staff before being put up for adoption. Because of this gross negligence many sick animals were adopted out and ended up passing away from the parvo virus. A large amount of the veterinary staff quit in protest.

5. Ask yourself why every other shelter does not have puppies, but North Shore seems to have an endless supply of them. There is a dark answer lurking there if you search deep enough. If you do adopt from North Shore DO NOT ADOPT A PUPPY.

So in summary, I would encourage everyone to adopt from North Shore as long as it is a kitten/cat or adult dog and NOT a puppy. I also would not donate a single cent to the organization until some serious philosophical/organizational changes are made. There are much more reputable charities out there to support.

  1. North Shore Animal League America Contacts

  2. North Shore Animal League America phone numbers
    +1 (516) 883-7575
    +1 (516) 883-7575
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  3. North Shore Animal League America emails
  4. North Shore Animal League America address
    25 Davis Avenue, Port Washington, New York, 11050, United States
  5. North Shore Animal League America social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
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