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Northern Leasing Systems

Northern Leasing Systems review: do not do business with this company! 62

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12:00 am EDT
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In 2001 I leased a credit card terminal from Northern Leasing Systems. They never sent anyone out to program it even after I contacted them. Frustrated with waiting, I just gave up and told them I wanted to cancel the contract and give back the equipment. I was told I couldn't - I was obligated to a four-year contract. They continued billing me every month (even though I was not using their services). After they threatened to sue me, I ended up paying a total of $1,200 for a credit card terminal that never got taken out of the box.! To add insult to injury, I recently discovered they put a blemish on my credit report claiming I still owe them over $200.

I recently started another business and decided to use my terminal (with another credit card processing company) and was told by this other company that I couldn't use the terminal because it was still under lease with Northern Leasing Systems.

It's been almost SEVEN years since I signed that contract and this company still continues to give me grief. They are even holding my terminal hostage so I can't use it anywhere else. I don't understand why they are still in business? They should be shut down and prosecuted for fraud. I am urging other consumers - DON'T DO BUSINESS WITH THIS COMPANY!

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NathanA
Mentone, US
Feb 10, 2011 4:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

We were contacted by a rep at TransNational, who wanted to help us get started processing credit cards in our small store. He said that there would be no cancellation fees with TransNational if we ever wanted to stop, and while we'd be "leasing" the credit card machine through Northern Leasing Systems for 4 years, TransNational would help us find someone else to buy the lease from us of we wanted to quit. We said ok, knowing that within a year, we’d likely be upgrading our system all together and wouldn’t need it anymore. First mistake: all these cancellation “perks” were verbal, and never in writing.

We’re paying $48 a month for the credit card machine, which after 4 years, comes up to about $2300, which is grossly more than the cost of the actual machine. We didn’t discover this until later.

A year later, the rep we talked to is nowhere to be found. TransNational is sticking a $300 cancelation fee, plus requires a two month cancellation notice. And they will not help us sell the lease. Northern Leasing Systems, the lessor, will not let us out of the lease early, so we're stuck paying the 1500% markup on the machine. The only out option is to have someone else buy the lease, with a $150 lease transfer fee.

WHO IN THEIR RIGHT MIND WILL BUY THE LEASE OF A 1500% MARKUP CREDIT CARD MACHINE?

Ya, we’re stuck. Don’t fall for the trap! Buy your own credit card machine and find a competitive merchant that makes honest money.

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Portlandgirl
US
Mar 31, 2011 7:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Just called trying to cancel a lease on equipment that didn't work. Lease was up in Feb 2011. Test tran was the only thing that worked. In May 2008 they told me I could lease a second unit. Right. My Company bit the dust in Dec 2008 but they don't care, you're stuck with the lease even if your company died. I'll send them the equipment and register it so someone has to sign to prove they got it. I will be on them like a case of measles til they truly cancel the lease. I have the Oregon Dept of Justice bookmarked on my computer as well as the FTC site. Wish everyone the best of luck.

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Cargo Shop Owner
Madison, US
Apr 08, 2011 9:42 pm EDT

I am a small business person from Wisconsin. Northern Leasing is committing wholesale fraud on small businesses across the United States. I contacted the New York State Attorney General Office and got totally brushed off. I will no long get any of my supplies for my business or knowingly do business with anyone who operates out of New York. If New York tolerates this kind I blatant fraud than I can not trust doing business with New York based companies.

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Cargo Shop Owner
Madison, US
Apr 08, 2011 10:08 pm EDT

Please call Northern Leasing at [protected]
and ask their customer "service" reps why they are working for a company that they know is taking advantage of hard working small business people.

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PAT SULLENS
US
Jun 01, 2011 3:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I AGREE NORTHERN LEASING SHOULD BE PUT OUT OF BUSINESS.THIS COMPANY HAS DEBT MY ACCOUNT FOR 3MONTH AFTER RECEIVING THERE EQUIPTMENT. AND CERTIFIED LETTER THEY MY CONTRACT WAS UP, AND I KNOW LONGER NEED THEIR SERVICE. I CAN SEE THERE ARE MANY COMPLAINTS, BUT WHAT HAS BEEN DONE ?NOTHING... 06-01-11
PAT IN GEORGIA

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Soy Candle Maker
East Otto, US
Jun 02, 2011 12:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I canceled my account 2 years ago and just opened my bank statement only to find Northern Leasing took another $125.oo WITHOUT my knowledge. I called them and they said they got audited and I owed them tax. ? They said they sent me a notice, I never received and gave me my old address. I moved 6 years ago and have gotten statements from them at my new address. I blame myself for trusting, they wouldn't take any money from my account without sending notice. I will NEVER allow anyone to take money from my account again. I now accept CASH ONLY. I would NEVER reccommend them EVER!

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Portlandgirl
US
Jun 02, 2011 3:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OK, just looked at my checking account and out of the blue, Northern Leasing just hit my account for $90. + I don't have the money. No letter from them, no email, nothing.
So the only thing I can do is file a complaint with the Oregon Dept. of Justice and the FTC and close my checking account after disputing the debit at my bank. I followed everything they said I had to do to cancel the lease.
The only thing I can think of is we all need to file disputes at the state and federal level.

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Wyogirl
US
Oct 13, 2011 9:52 am EDT

What are the steps to STOP this company from taking anymore money? I already have bad credit, so thats really not an issue anymore. Who am I complaining to? Do I just close my bank account and change my number? I just hooked up with this company 2 months ago and I see all the deductions they have already taken from my account! Any advice would help and would be so appreciated!

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strange565
Morristown, US
Mar 31, 2012 7:15 pm EDT

they suck

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SUNNE1029
ELVERSON, US
Aug 18, 2012 8:53 am EDT

DO NOT DO BUSINESS WITH THIS COMPANY! We had a very long five year contract with them. They were very unprofessional to deal with. They will charge you $4.95 for equipment insurance, which there is a lawsuit against them for this. After five long years and many heated discussions with their customer service reps, I paid the account off in 1/2012. In May, 2012, $125 was taken out of my account because I never paid the "$25 maintenance fee" which they say is stated in the contract. When I called in January for the payoff figure, never was I informed about the $125 due. You would think that it would show up on my account. When I called and told them I was never told about the fee, i was told "if you don't ask, we won't tell you". I filed a complaint with the BBB. NL's reply was legal mumbo jumbo and wouldn't reimburse my money. The best thing to do is when you pay off your account, close the checking account immediately, or pay the $35 for the bank to no longer accept their withdrawals. Had I not been so stupid as to believe they wouldn't try to take out any more money I would have paid the $35 since I had loose ends to clear up before closing the account. They harass you when you're one day late on a payment. They charge you $5 to send you a statement if you don't set up an automatic withdrawal. I REPEAT DO NOT DO ANY BUSINESS WITH THIS COMPANY!

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maggie74
Provo, US
Aug 23, 2012 7:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I agree with my friend. I am having now same thing happening. What should i do?
Please advice me. I agree with u that they need to shut down .

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upset4150
Spokane, US
Mar 22, 2013 11:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Can someone that has info for leagal authorities already involved email me...? Need to add to it.
Thanks,
vmgjkurz@msn.com

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upset4150
Spokane, US
Mar 22, 2013 11:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I need help and support. Another Victim!
vmgjkurz@msn.com

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upset4150
Spokane, US
Mar 24, 2013 4:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I need your help! To this last post in Spokane. Email me please
vmgjkurz@msn.com

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otcleaners
Bloomingdale, US
Mar 16, 2015 8:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Northern Leasing sneakily added 4 year no cancellation contract for terminal device leasing by 3rd party company Transnational Bancard merchant company. All contract documents were prepared by Transnational Bankcard and asked me to sign off after his verbal explanation. In November and December 2012, I found their service had been charged unreasonable amount of fees and they refund some money back after my complaint. I decided discontinuing their service and moving to the other company who shows their competitive service. In January 2013, I requested service cancellation to Transnational Bancard Inc including any other contracts that they created including contracts like gift card and Northern Leasing system. In the beginning Transnational denied cancellation with no early termination fee that they requested me. However, by proving document record for no early termination penalty fee, Transnational Bancard Inc terminated their service without charging early termination fee. I found that Northern Leasing system continuously tanking fee $30.25 out of my account every month even after cancellation of service through Transnational Bancard Inc. When I disputed about the charge due to termination service with Transnational Bancard Inc, they denied because it's not their service. when I disputed to Northern Leasing system, they also denied because the contract was made by Transnational Bancard Inc that is still effective. Each party has been avoided its responsibility and because of contract-made-by-3rd-party they still collect money from my account for next few years although we don't use their service. I think that's what they did on purpose.

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otcleaners
Bloomingdale, US
Mar 16, 2015 8:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Does anyone know how to stop this company's bad business behavior and get eventually payback of their charges?

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otcleaners
Bloomingdale, US
Mar 16, 2015 8:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please add me also for the list of victim from Northern Leasing's business misconducts.
My email add. is otcleaners@gmail.com

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Kurious
US
Nov 08, 2015 8:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I was a small business owner in NH. Got caught up with a perfect hustler...moved into community, put child in local school, became everyone's best friend, etc. He also spent a lot of time at town hall, i.e., commission meetings and the like. (Presumably, to get the status of local small businesses.)
My story re: NLC is the SAME as everyone else's - told I could rent POS for 24 MONTHS, provided one-page application, would not let me copy information, etc. (You've all read this before.) A few months later, while checking my bank statements, I REALIZED HE HAD OPENED UP THREE ACCOUNTS for the CC machine. I was hemorrhaging $$$ and went to the bank to put a stop to all my electronic payments. (Fortunately, this had been happening for a few months only - I caught on early but still too late.) I closed the business about 6 months after signing up with these thieves. I ended up being squeezed for $6000+ (my husband paid it - he was the "personal guaranty" signer).

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Kurious
US
Nov 08, 2015 9:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

An addendum...
Salesman did not give me a copy of the 24-month lease sheet. Instead, he came a couple of days later with a sheet with the numbers "48" at the top. Said that was nothing...my lease was for 24 months. I stupidly trusted him and, in fact, ended up with a 48-month lease. My rate was $125/mo.
I could go on and on, but my story really isn't that much different than the others, with the exception of the three accounts.

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OTC
US
Nov 09, 2015 9:38 am EST

I really wonder if there's anything we can do to stop this company from doing this business in this way? Anybody knows?

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Cheryl Kelton Luna
US
Nov 11, 2015 12:24 pm EST

We have just recently been duped by Northern Leasing and Alpine Payment Systems in Vancouver, Wa. We told their salesperson that we do not even see our customers credit cards and therefore did not need a POS machine. We are a manufacturing plant that sells all over the country and do not see customers in person. Somehow he came in when we were very busy and the boss signed the paperwork with the belief, (words from the salesman for Alpine), that he could get nothing started until he got a copy of the boss's id. He has never gotten that but we have a machine still sitting in the box that we will never use. And, apparently, a 5 year non-cancellable lease that we did not know about either. Yes, our fault for not reading all the paperwork but as I said we did not believe it could get started without the id. Now I am reading that so many other people have still been being charged even after the lease was done...cannot believe that they can get away with it for so long. Not sure what kind of recourse we may have but it doesn't sound like much...very frustrated. I have written to the BBB about both companies but I doubt that will do any good. The only thing I can think of is to just warn as many people as possible NOT to use either of these companies. We are not using Alpine for credit card processing but still are stuck with the lease and the machine we won't use. I will also take it to social media to hopefully warn others before they get duped also! If anyone sees anything on Facebook or twitter about this please share so as many people as possible can be warned!

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Peter Brownr
US
Mar 23, 2016 7:09 pm EDT

I leased a credit card machine from this company nineteen years ago. When my store closed way back then, I returned the machine to them. They still send me the bill marked as a Final Demand and threaten to sue me.

I will never ever give them a dime, they charged off this amount, that I did not owe in the first place, twelve years ago but keep sending me these threats.

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