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CB Cruises and Charters Norwegian Cruise Line Cruise "exclusive" offerings not accessable to ncl cruise consultants
Norwegian Cruise Line

Norwegian Cruise Line review: Cruise "exclusive" offerings not accessable to ncl cruise consultants

S
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4:14 pm EDT
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I am trying to book a family cruise: 4 two bedroom Haven cabins on the Epic departing on 24 March, from Port Canaveral. The NCL cruise consultant (verified by the supervisor and an NCL customer service rep), stated there were NO exclusive offerings.

However, both United and Marriott offer $400 cruise credit per stateroom (plus miles or points) by booking through them. The Exclusive Offer was only effective for 9/13-9/15. That's $1600 shipboard credit for the 4 rooms that the NCL cruise consultant could not offer.

The REAL issue is that it is NCL that is giving United and Marriott the cruise credit to pass on to their customers (the Marriott cruise consultant verified that with an NCLagent just to make sure the $400/stateroom was correct - it was). That is undercutting your own NCL cruise consultants and I don't think this is fair or right.

If I were a NCL cruise consultant, I would consider quitting and hiring on with United or Marriott because I could sell more cruises by undercutting the NCL agents.

I have attached both the United and Marriott screen shots as evidence.

Desired outcome: Let NCL Cruise Consultants have access to the same "exclusive" offers you let other non-NCL agents have.

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