I filed a complaint 12-11-2023 concerning our extraordinary medical bills which totaled more than our cruise cost. I received a nonsensical response which said 'nothing'. Our services were rendered November 24, 2023 for four hours as my wife and I had the flu. The costs were over $8,500.00 and charged to our card. We were not aware of these costs until we received an email after debarkation. We barely could get home as it max'd out our credit card. The costs are unacceptable and we will go to every length to let people know that Norwegian is guilty of elder abuse in this situation. As a retire journalist, I plan to write a complete picture of the absurd medical cost that older travellers cannot afford.
Since I received such a pitiful response, I have no choice but to contact every regulatory agency, travel magazine and agencies; DO NOT TRAVEL with NORWEGIAN.
Claimed loss: 75% of medical bill outside any responsible medical facility charge.
Desired outcome: I want a refund for part of our medical bills that we will have to pay on for years.
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