Good Day, my name is Derrick Baker Latitudes# [protected] an myself and my wife were on the Getaway for the December 21, 2023- January 2, 2024 sailing. I have been on many cruises with Norwegian and this by far was the worse cruise of them all. First off I became sick on day 2 and was unable to properly digest anything for several days even after purchasing and taking both Pepto Bismol as well as Ducolax. I was finally able to use move my bowels on day 10 of the cruise. I would not be so sure that the ship was the cause if not for the fact that I met several couples whom all had the same complaint and several professed that this would be their last time sailing with Norwegian. On top of this the entertainment was very subpar and the entertainment team bordered on embarassing. The Cruise director was not present at all for a 3 to 4 day stretch and some of the so called entertainment team were terrible dancers and not very energetic. We had the same 2 comedians for the entire 12 day cruise and they were just fair. There was noone taking control as the teens on the ship were running amuck, on at least 2 occasions the Bliss Nightclub which was supposed to be 18+ had to stop playing music for at least half an hour because the underaged teens were in there drunk and disorderly. At no point did I observe any staffing try to correct or control the teens behavior. Also I feel that it is ridiculous that since CoVid the gratuities have while the services have decreased. Seemingly the housekeeping staff have been greatly decreased and they rooms are only attended to once a day when it used to be 3 times. If we are required to pay more for the services then the services need to be returned to normal. We really enjoy our cruises with Norwegian but if this continues to be the norm then we will definitely have to cruise elsewhere in the future.
Desired outcome: Return to the standards that once were.
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