CB Travel and Vacations Novotel cancelling policy

Novotel review: cancelling policy

Andrew2222 of AU

Feb 14, 2020 12:08 am EST

Hi
I have a booking at the hotel
I have emailed the hotel
Due to the coronavirus I'm unable to fly to Hong Kong from shanghai
My booking was for the 14/3
I have cancelled other hotels without a problem only Novotel HK Kowloon
I written a report on trip advisor
Person I have been dealing with in reservation is julieta

I had hope there would be understanding it's not that we changed our mind but a epidemic in China and all flights cancelled

Hope you can see our view

Andrew

0 comments

Add a comment

Novotel - Scam on Hotel Jobs

Novotel - Complaint on refund: booking ref 2700497666 1

Novotel - Scam 3

Novotel - Dreadful staying experience at novotel paris sud porte de charenton

Novotel - Novotel Sandiacre Nottingham

Novotel - Complain Operations Manager

Novotel - Novotel in Milano

Novotel - Novotel Southampton

Novotel - accommodation

Novotel - Novotel Milano Nord Ca Grand - receptionist is rude and disrespectful and showing racism - seems like drunk

View all Novotel reviews and complaints

Novotel Contacts

Novotel phone numbers

+33 145 388 800
+33 145 388 800

Click up if you have successfully reached Novotel by calling +33 145 388 800 phone number 0 0 users reported that they have successfully reached Novotel by calling +33 145 388 800 phone number Click down if you have unsuccessfully reached Novotel by calling +33 145 388 800 phone number 0 0 users reported that they have UNsuccessfully reached Novotel by calling +33 145 388 800 phone number

Novotel emails

accor.customercare.en@acc.accor-customercare.com

100%
Confidence score: 100%

Support

Novotel address

2 rue de la Mare Neuve, Evry, 91000, France

Novotel social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Dec 18, 2024
View all Novotel contacts