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NU Car Rentals

NU Car Rentals review: Car rental

M
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7:47 am EDT
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I rented a car in Miami through Expedia at a price of 79$ USD for 5 days.

When I received the car on the 26th of October, 2023, the guy at the counter told me it would be more than double the price. 197$ USD.

I disagreed with him but he said it was mandatory to have liability coverage. I tried to show him my insurance that gives me liability coverage for 1 million dollars with any car I own, rent or drive. He refused to remove it.

Being stuck there with my son and needing a car, I had no choice but to sign the documents to receive the car.

When I returned the car on the 31st of October, I spoke with Lucas who told me I wasn’t charged for liability but for something different that he could not explain. He was unable to remove the costs because I had signed for them.

I feel their employee forced and scammed me into signing something I did not want or need.

I was charged 2.5 times the price that was offered on Expedia!

I am requesting a refund of 118$ USD that I feel was added without my consent.

Claimed loss: 118$ USD

Desired outcome: Refund of 118USD

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  3. NU Car Rentals address
    9750 Airport Blvd, Los Angeles, California, 90045-5404, United States
  4. NU Car Rentals social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 20, 2024
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