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I purchased 4 O-KAM security cameras installed them and subscribed for cloud accounts offered with cameras. After paying subscription there is no recorded material or footage from any of my devices. I purchased a month to month 15 day long package ongoing payment 15.03.24, not that day or afterward a single record is available.
Photos of the cameras or motion detections appear on the screen, but as soon as I try to open them they even disappear or coming up with a note video file doesn’t exist.
I’m trying to reach out through the app what gets frozen on online customer support request. Messages unanswered.
The camera on the front of my store is looking at the marketing surfaces also flash books. We had an outdoor JBL speaker what’s been stolen. There were accidental damages on our marketing wall to what is unidentified, so we cannot find the responsible person.
From in store $1750 aud cash missing what’s been stored under 2 different camera angles.
No footage, unable to identify the thief.
The price of the subscriptions were over $60 aud.
Everything is useless, storage drive not working and every step extremely slow
Claimed loss: Lots of footage, subsription money and untraceable damages, stolen items.
Desired outcome: Working storage iCloud systemRefund camera price and storage costsCover the loss of materials, equipment and cash
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