Menu
For Business Write a review File a complaint
O-KAM Customer Service Phone, Email, Contacts

O-KAM
Reviews and Complaints

www.veepai.com/app-ads.txt

Learn how the rating is calculated

2.6 14 Reviews 8 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

O-KAM Reviews 22

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

O-KAM It's easy to use

I bought a wildlife camera which will only download photos if you’re within range. This camera is so much better to keep an eye on my mom’s property since we live out of state.

Read full review of O-KAM
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

O-KAM Very awesome

Just received this little gem while our 2 year old granddaughter visited for 5 days. Was always concerned we couldn’t hear her! Camera set up easily, easy to work! Thank you!

Read full review of O-KAM
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

O-KAM Love this app

I love the spot light and the color at night I still have to put the sod card in for the recording but I love it so much I bought another one to put in the dark area of the house

Read full review of O-KAM
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

O-KAM Notification and log in bugs

My app logs me out and continues to ask me to log in .. therefore I don’t get ANY notifications especially motion detection notifications.. defeats the purpose. I will contact support.

Read full review of O-KAM
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

O-KAM I payed for one year does not shows in the app

I tried to contact support, but did not show in the wed side where I could contact them. Where ? BevUse I payed for one year that app charge to my credit card but the app O-Kam does not show that.

Read full review of O-KAM
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

O-KAM Won’t connect

These cameras are terrible, disconnected from my wifi with no reason, won’t connect again to my router. Tried everything, spent several hours, instructions don’t work. What’s a waste of time and money!

Read full review of O-KAM
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

O-KAM Buyer Beware

Software can be less than useful. I get notices in Chinese when trying to purchase storage…please see review in Amazon…a very frustrating purchase for those of us that may NOT be as knowledgeable about software terminology…

Read full review of O-KAM
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

O-KAM Really strong feeling

Love the camera. Wish it didn’t take so long to load live view when we need to see what is happening in real time. Seems like it takes forever to load. We have super fast internet and other cams don’t have this problem (brands and types). ((We have three different brands of cameras on property))

Read full review of O-KAM
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

O-KAM praise

I’ve had this camera in use about a week now while I’m out of town, and I am quite pleased with its performance so far. One thing I really like is that I don’t need to have any kind of cloud account to store any motion detection pictures past just the last couple days like I do with some other brands of cameras. Would definitely buy more units in the future.

Read full review of O-KAM
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

O-KAM Firmware messed up picture quality

I loved this app and camera. I have had it for a few months and the picture quality was excellent, night vision was ok could be a little better. However I updated the firmware today and it demolished the picture quality. It looks like I’m back in the year 2000 with 240p resolution even when I set it to the super HD setting. I tried restarting the camera remotely and reinstalling the app and nothing works. Super disappointed.

Read full review of O-KAM
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

O-KAM Crashing

App is not working like it was. Started crashing yesterday for me. Had to delete and reinstall it. First login works but if i close it next time I open it, it crashes. Started using it last week since I got two cameras and has been working fine. Issue started yesterday or Wed 5/10/23. I have an iPhone 14, IOS 16.4.1.(a). Please address it. Hope it gets fix soon. Thank you!
Writing it as a review, didn’t know how other way to reach developer.

Read full review of O-KAM
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

O-KAM Can no longer connect the camera

Following up on my review and the developer response- I cannot reconfigure the camera as it isn’t linking to the app or my Wi-Fi. I have set my Wi-Fi to just 2.4GHz and it still doesn’t appear. And the QR code does not connect the camera to my app. Where can I contact you for support?

I was successfully using this app with a camera that came with a bird feeder. Recently I accidentally pushed the mode butting and it reset and now I cannot reconnect. The camera is MDC-1 “smart Wi-Fi security camera Best Discreet Camera”.

Read full review of O-KAM
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

O-KAM O-Wow

First off I was leery about using this brand out of China, but after using it for nearly 4 months now, I have no privacy issues.
As for the doorbell camera, it’s been phenomenal, video quality is crystal clear, day or night, we really like the human identification tracking feature so the camera won’t set off with every little movement from a tree, birds or bugs.
It’s been working flawlessly and with the 3 day cloud storage and the micro SD card we have installed there’s no need to pay a monthly or yearly fee for storing videos.
The battery life is decent, I usually charge it every couple of months, except during winter when the temps drop below freezing then the battery tends to drain a little quicker.
The app is wonderful, plenty of settings, more than other brands we have used.
Highly recommend.

Read full review of O-KAM
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

O-KAM Terrible app

First off I downloaded this app to be able to function a new cam device I had purchased. This app does not link well with Wi-Fi, and it certainly did not link the cam device with app. After trying countless of times, I submitted to return my purchase, but I tried canceling my account even though I had not purchased any cloud space for device. I merely tried to hook this device up. I got declined message to cancel my account after having installed the darn app within 15 minutes. This does not feel safe or secure. I don’t recommend this app, I suggest you do your research, because I neglected to do so, thinking all would be a relatively smooth, fun, transition. Nonetheless, I’ve deleted the app, and I’m sending the product back. Bad purchase all the way around for me. Not happy at all. If anything, I’m more sketchy.

Read full review of O-KAM
Hide full review

O-KAM Complaints 8

ComplaintsBoard
S
4:11 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

O-KAM SOLAR CAMERA ULTIVON 4G-modello: QGS-UID:VQDG0120158ZGKH

Data incidente:22/06/2024–h.15:00

La telecamera ha funzionato fino a quell’ora; dopo ha segnalato:”costruire canale crittografato” ed ha smesso di funzionare. Ho spento la videocamera, l’ho riaccesa, l’ho resettata, ho fatto nuovamente la connessione, ma è ricomparsa la dicitura “costruire canale crittografato”.

Come posso rimediare a questo blocco?

Oppure devo restituire la telecamera?

Grazie. Saluti.

Sergio Cecchini - Via della Principessa [protected]-SAN VINCENZO (LI)

Cell. +39 [protected]

P.S.: si prega di rispondere in lingua italiana.

Confidential Information Hidden: This section contains confidential information visible to verified O-KAM representatives only. If you are affiliated with O-KAM, please claim your business to access these details.

Read full review of O-KAM
Hide full review
ComplaintsBoard
K
11:58 pm EDT

O-KAM O-kam pro security camera with solar panel

My camera's solar panel is junk and has been from day 1 it won't charge the camera past like 3%, it is out in the wide open getting plenty of sunlight it just sucks and when I contacted customer service to fix the issue seeing how I bought the warranty also I was told that the solar not properly charging the camera wasn't covered 🤬 just great o-kam pro for being [censored]ty

Confidential Information Hidden: This section contains confidential information visible to verified O-KAM representatives only. If you are affiliated with O-KAM, please claim your business to access these details.

Read full review of O-KAM
Hide full review
ComplaintsBoard
T
11:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased 4 O-KAM security cameras installed them and subscribed for cloud accounts offered with cameras. After paying subscription there is no recorded material or footage from any of my devices. I purchased a month to month 15 day long package ongoing payment 15.03.24, not that day or afterward a single record is available. Photos of the cameras or...

View 0 more photos
Read full review of O-KAM

Is O-KAM Legit?

O-KAM earns a trustworthiness rating of 85%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates O-KAM highly, which means their services are pretty reliable. Despite this, their 25% complaint resolution rate raises questions. We recommend users check reviews and complaints about O-KAM to understand what to expect from them.

O-KAM has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for veepai.com can be seen as a positive aspect for O-KAM as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of O-KAM's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Veepai.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • O-KAM has been found to only resolve 25% of 14 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
  • There was some difficulty in evaluating or examining the information or data present on the veepai.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Veepai.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The veepai.com may offer a niche product or service that is only of interest to a smaller audience.
  • O-KAM protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
G
4:11 pm EDT

O-KAM Smart Battery Camera (X003UZCB3H), O-Kam-Pro

Camera will not charge. Tried resetting using long press on reset and power.

Camera received as a Christmas present in 2023.

Should not be failing in such a sort time.

I should receive a replacement. I have done everything I can to get it to work. On one occasion I got a notification of motion (a few days ago) but soon would not work again

Gus Cook

5016 English Turn

Birmingham, AL 35242

Desired outcome: Replace

Confidential Information Hidden: This section contains confidential information visible to verified O-KAM representatives only. If you are affiliated with O-KAM, please claim your business to access these details.

Read full review of O-KAM
Hide full review
ComplaintsBoard
E
12:15 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

O-KAM Cloud storage

Dear Sir,

I need your assistance in this matter. I purchased 2 years of Cloud storage services. I have made several attempts to connect with it, but it won't connect. I have transaction numbers 20M299184X875535D, and1VP33162XR855835E dated 02/20/2024. I used PayPal for the 2 transactions. I would like a refund for both purchases. Thank you.

Claimed loss: 99.98

Confidential Information Hidden: This section contains confidential information visible to verified O-KAM representatives only. If you are affiliated with O-KAM, please claim your business to access these details.

Read full review of O-KAM
View 0 more photos
Hide full review
ComplaintsBoard
F
Verified customer This complaint was posted by a verified customer. Learn more

O-KAM Scam

Charged me 3 times for a “monthly card” to use their cloud services but did not actually provide the service

Read full review of O-KAM
Hide full review
ComplaintsBoard
F
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
O-KAM has left an official reply on this complaint.

O-KAM You must allow this O-KAM app to interface with your personal information!

They cannot guarantee your privacy?

Read full review of O-KAM
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
O-KAM has left an official reply on this complaint.

O-KAM Scammers

I already purchased a yearly subscription to their cloud and in 3 months they hit me again. Now after I purchased again they are try to get into my Apple ID.

Read full review of O-KAM and 9 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
9 comments
Add a comment
C
C
cory simpson
US
Send a message
Jun 15, 2024 12:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I love how easy it was to set up. But I got a few questions. Like how to keep ur Carma moving with out it stopping? An how do I get 24hour recording on it. It's not on the cloud or my tf card. All the tf card an cloud is showing me what moved etc. But I can't watching nothing else. Like...um hello that would be nicd

L
L
Livinlife
US
Send a message
Jun 08, 2024 7:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bought 6 cameras in January and when they accidentally die they will not charge or reset!😤😤😤😤😤should give refund or replace defective equipment!

L
L
Livinlife
US
Send a message
May 27, 2024 5:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Should receive refund or replace defective equipment

I
I
Irene Trujillo
US
Send a message
Mar 10, 2024 7:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have purchased cloud storage multiple times and I get no footage. Please help and refund for the 31.99 and the 5.99 I have paid

H
H
Ham Borja
US
Send a message
Dec 10, 2023 12:52 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have tried to purchase via Google Play and also using Carrier but it is always Transaction is declined. I'm from the Philippines.

Other in-app purchases is fine and I can pay using Gcash.

S
S
Sumon86
West Bromwich, GB
Send a message
Oct 11, 2023 11:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ho montato mia camera in Bangladesh. io vivo in England. io uso o-kam pro app per la camera. pero', mia camera si puo' controllare solo da Bangladesh. ho fatto share device in outside of Bangladesh, from outside of Bangladesh non si puo' vedere live. perche'?

G
G
Gord oaton
US
Send a message
Oct 12, 2023 4:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

How does one cancel a subscription. My cam come with a 128 gig storage SD card so that's my preference. I tried the "online" customer service personal but everything comes back in Chinese and I don't read Chinese. Also having a hard time finding a number to call.

Help!

S
S
Stephnora Obilor
US
Send a message
Sep 02, 2023 9:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had the same issue too. Why prompting me to make another purchase when I just made a yearly payment

F
F
FariborzFaridi
Brampton, CA
Send a message
Aug 13, 2023 1:26 am EDT

After the device has been working for a week and sending message and capturing picture, today 06/Aug/2023 it sends notification without message and picture, please help, I have not installed TF card yet.

About O-KAM

Screenshot O-KAM
O-KAM is a high-quality action camera produced by Veepai, a leading manufacturer of innovative and cutting-edge technology products. This camera is designed to capture stunning footage of your outdoor adventures, extreme sports, and other activities in high definition.

One of the standout features of the O-KAM is its 4K Ultra HD video recording capability, which allows you to capture every detail of your experiences with incredible clarity and precision. The camera also features a 170-degree wide-angle lens, which provides a broad field of view and ensures that you don't miss any of the action.

In addition to its impressive video capabilities, the O-KAM also boasts a range of advanced features that make it a versatile and user-friendly camera. For example, it comes equipped with built-in Wi-Fi and Bluetooth connectivity, which allows you to easily transfer your footage to your smartphone or other device for editing and sharing.

The O-KAM is also designed to be durable and rugged, making it ideal for use in even the most challenging environments. It is waterproof up to 30 meters, shockproof, and dustproof, ensuring that it can withstand the rigors of your adventures.

Overall, the O-KAM is an exceptional action camera that offers a range of advanced features and capabilities. Whether you're an avid outdoor enthusiast or simply looking to capture high-quality footage of your experiences, this camera is sure to exceed your expectations.

Overview of O-KAM complaint handling

O-KAM reviews first appeared on Complaints Board on Jun 4, 2023. The latest review SOLAR CAMERA ULTIVON 4G-modello: QGS-UID:VQDG0120158ZGKH was posted on Jun 22, 2024. The latest complaint You must allow this O-KAM app to interface with your personal information! was resolved on Jun 08, 2023. O-KAM has an average consumer rating of 2 stars from 22 reviews. O-KAM has resolved 2 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. O-KAM Contacts

  2. Our moderators are in the process of gathering information about this company 🔎

Most discussed O-KAM complaints

Scammers
4
(opinions to this review)

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.