OctopusEnergy.it’s earns a 4.5-star rating from 2 reviews, showing that the majority of customers are exceptionally satisfied with energy services.
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Exceptional Customer Service and Renewable Energy
I recently switched to Octopus Energy and I couldn't be happier with my decision. The customer service is top-notch, with quick and efficient responses that make you feel valued. The team, especially Alice, goes above and beyond to assist with any queries or issues. Moreover, the transition to renewable energy sources has been seamless and reassuring. Octopus Energy truly stands out for their commitment to customer satisfaction and sustainability. Highly recommended!
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Pros
- Green energy focus
- Transparent pricing
- Innovative tariffs
- Excellent customer service
- User-friendly tech platform
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Cons
- Limited Market Presence in Italy
- Fewer Customizable Tariff Options
- Potential for Customer Service Delays
- Relatively New Entrant vs Established Competitors
OctopusEnergy.it Complaints 0
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Is OctopusEnergy.it Legit?
OctopusEnergy.it earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
OctopusEnergy.it has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Octopusenergy.it has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Octopusenergy.it has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for OctopusEnergy.it have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up OctopusEnergy.it and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About OctopusEnergy.it
### Guide on Filing a Complaint Against OctopusEnergy.it on ComplaintsBoard.com
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with OctopusEnergy.it in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with OctopusEnergy.it.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
For further assistance or escalation, you can refer to the official Octopus Energy complaint procedure detailed on their website [here](https://octopus.energy/unhappy/).
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This guide provides a structured approach to help you effectively file a complaint against OctopusEnergy.it on ComplaintsBoard.com.
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OctopusEnergy.it Contacts
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OctopusEnergy.it phone numbers+39 02 3858 2776+39 02 3858 2776Click up if you have successfully reached OctopusEnergy.it by calling +39 02 3858 2776 phone number 0 0 users reported that they have successfully reached OctopusEnergy.it by calling +39 02 3858 2776 phone number Click down if you have unsuccessfully reached OctopusEnergy.it by calling +39 02 3858 2776 phone number 0 0 users reported that they have UNsuccessfully reached OctopusEnergy.it by calling +39 02 3858 2776 phone number
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OctopusEnergy.it emailsciao@octopusenergy.it94%Confidence score: 94%services@octopusenergy.it76%Confidence score: 76%Support
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OctopusEnergy.it social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
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