Official SIM Unlock
Reviews and Complaints

On 2/18/24 I submitted a request to http://www.officialsimunlock.com/ to get my iPhone 15 Pro Max Carrier unlocked. The fee for the Unlock eligibility check was $26.00. The way they advertised I thought that that’s all it was gonna cost a little behold they wanted more money. So on 2/19/24 I paid $79.00 for the official Sim Unlock order. As advertised, they stated I should have my device fully unlocked within three business days. Worst case scenario could take up to 30 days. On February 21, 2024 I received an email from official Sim Unlock stating the following: Thank you for placing your unlock order with us, we always do our best to make sure your device is unlocked as fast as possible, however due to covid implications we have experienced some Network server delays, this is worldwide not just local servers, we have chased your order and are happy to say it is processing and your unlock will be released shortly. We are doing everything we can during these difficult times to get your order processed as fast as possible and really appreciate your patience. In the rare circumstance your device is not unlocked within your 30 day max time frame we will always fully refund your order and give you 20% off your next order with us. And then on February 24, 2024 I received Another email from them stating the following: Great News, We have now had confirmation that your phone unlock has been processed and confirmation will be emailed to you within 48 hours, please check your email or log in to your unique order live tracking profile which will be updated with the unlock confirmation shortly.. I never received the email. And on day 34 which is March 22, 2024 I emailed official SIM Unlock asking what the status was of my device carrier Unlock that I paid for and they informed me that The device has been rejected for unlock for being blocked. which is incorrect, and I only say that because they provided Me an option to be able to track my device Unlock and currently as I’m Doing this message When I click on track order it still states that the order is in progress and that it’s 95% complete. And on top of that I questioned why I received an email on the 24th A February from official SIM unlock Stating the following as mentioned above: Great News, We have now had confirmation that your phone unlock has been processed and confirmation will be emailed to you within 48 hours. So if they’re sending me confirmation that they have confirmation that my phone was unlocked and is processing and a confirmation email will be sent to me within 48 hours, but I never received that email. You would think they would have known at that time that “” The device has been rejected for unlock for being blocked.““ as per their statement to me, but that’s not the case I’ve asked for a full refund as per what their email stated that they would issue me if it was still not carrier unlocked within the 30 day mark. It’s now day 34 and it’s still in progress according to when I track the order, can you please help me get some kind of resolution and getting my full refund in the sum of $105.00

I remember purchasing for my phone to be unlocked. I never ready the terms and conditions. Apparently, they required a fee first of $26. And then after that, they required a fee of $63 to unlock my phone! Now mind you, I still didn’t read much because I saw some people saying this is a trustworthy company. However, they said that my phone was blocked from being unlocked. And so, they said the most they could do is give me 50% of my refund within “3-4 business days” This was 1 month ago. The problem persists that they use every bit of craftiness that they can with their terms and conditions that people overlook. It’s smart, I’ll have to admit, because it clearly works. But I say this so that you, whoever is reading this, can be aware and prepared for what you might go through if you buy from this company. If anything a lesson was taught that I should be cautious of what I agree, so definitely thank you for that, official sim!

I recently had an unpleasant experience with Official SIM Unlock (officialsimunlock.com) and feel compelled to share my thoughts with the wider public. Like many others, I decided to use this service to unlock my EE Huawei phone. I paid the advertised fee of ?24, expecting that this would cover the cost of the unlock code.

However, to my dismay, I soon discovered that there was an additional fee of nearly ?50 that I would need to pay in order to complete the unlocking process. I was extremely disappointed, as nowhere on the website did it indicate that there would be an additional charge after the initial payment.

As a result of this misleading advertising, I have come to the conclusion that this website is a scam. I am not willing to pay an additional nearly ?50 and would like my original ?24 to be refunded. I have contacted the company and even attached a copy of their own website, which clearly demonstrates that they do not disclose the additional fee. I believe that all potential customers deserve to know the complete cost of the service upfront, and that this kind of hidden fee is deceptive and unacceptable.

In conclusion, I urge anyone thinking of using Official SIM Unlock to proceed with caution. Based on my personal experience, I would not recommend this service to anyone, and I have even considered giving them 0 stars if that were an option.

One customer had a disappointing experience with Official SIM Unlock (officialsimunlock.com). After paying the initial fee of ?19.99 + ?4 VAT, they expected their phone to be unlocked quickly, as advertised. However, after waiting for 24 hours, they were informed that they owed an additional ?47.99 + ?8 VAT. This brought the total to over ?80 for unlocking an old phone.

The customer was frustrated with Official SIM Unlock's explanation that it was a contract phone, which they claimed was false. The phone in question was an older s6 model that they had to borrow due to a broken phone. The customer's review on Trust Pilot was flagged down as inappropriate, which further added to their dissatisfaction.

The customer warns others to be cautious when considering Official SIM Unlock, as they seem to have a reputation for getting negative reviews removed. They express regret for not reading reviews more carefully before using the service. Overall, they advise others to avoid Official SIM Unlock altogether.

I recently used Official SIM Unlock (officialsimunlock.com) to unlock my phone and unfortunately, it was not a great experience. After paying the initial price of ?19.99 plus VAT, I was asked for an additional ?60 to complete the unlock process. Feeling frustrated and cheated, I decided to cancel my payment and request a refund. However, the customer support team refused to issue a refund and even threatened to sue me!

Not only was this a terrible experience, but the customer service at Official SIM Unlock was appalling. When I asked to speak with a manager about the situation, I was ignored by a representative named Emily who kept sending me iPhone price lists even though I had a Samsung. Even when I sent a screenshot showing my phone type, there was no effort made to correct the mistake. To make matters worse, I tried calling for help, but their phone lines were unresponsive.

I strongly advise others to avoid Official SIM Unlock. In fact, I suspect that many of the positive reviews online are fake and it seems like their primary goal is to take as much money from their customers as possible. Save yourself the hassle and find a reputable phone unlocking service elsewhere.

I had a really bad experience with Official SIM Unlock (officialsimunlock.com). The company clearly takes advantage of people who don't read the terms and conditions before proceeding. If you're considering using their services, be absolutely certain to read them first.

When you make your payment, you're under the impression that you're paying to have your phone unlocked. Unfortunately, this isn't quite the case. What you're actually paying for is for them to tell you that your phone can be unlocked (which is information you could easily get elsewhere for free). Once they've delivered this news, they then demand a considerably higher payment to actually go ahead and unlock the phone.

To top it off, if you decide that you no longer want to go through with it, you won't get refunded your first payment. That means you're essentially paying for nothing, which is just about the worst customer experience imaginable.

Overall, I'd say that this is a clear scam. They deliberately obscure the key details and rely on the technicalities of the law to carry out their dodgy business practices. So, if you value your money and your time, I'd suggest steering well clear of Official SIM Unlock.

My experience with Official SIM Unlock (officialsimunlock.com) was an absolute nightmare. I cannot stress enough how disappointed I am with their services. I was initially lured in by a reasonable pre-order cost of ?23.99 to unlock my phone. However, little did I know that this was just the beginning of a frustrating chain of events that eventually ended up costing me a lot more money than I had anticipated.

Despite being told that my phone would be unlocked within 1-24 hours, it took an agonizing 4 days for them to complete a simple check to see if my phone was able to be unlocked. When they finally did contact me, they informed me that in order to unlock my phone, I would need to pay a whopping amount of ?70, which was not only ridiculous but also completely unjustified. When I asked for an explanation as to why the cost was so high, I was just met with silence and evasive responses.

The customer service was appalling, to say the least. In all my email correspondences with them, they ignored most of my questions and just kept giving me the same generic answers that were not helpful in any way. I felt completely neglected and taken advantage of as a customer. Based on my experience, I would strongly advise anyone against using their services. The entire experience was a total rip-off and a complete waste of time and money.

I recently tried Official SIM Unlock (officialsimunlock.com) to unlock my phone from Simple Mobile. It had been in service for three years and fulfilled all the valid unlock criteria - in my possession, active status, and not reported stolen or out of service. As expected, I was hopeful that Official Sim Unlock would be able to unlock my phone.

The good news is that the website interface they provide is quite simple to navigate, and the status tracking system is efficient. However, the bad news is that after paying for the service, I was disappointed to receive a message from the company stating that my phone was deemed "unlockable." They claimed that my phone was either reported stolen or out of service, which was definitely not the case. I did everything right and met all the criteria, but Official Sim Unlock simply failed to provide the promised service.

What makes things worse is that there was no money-back option available to me. This left me feeling utterly cheated and robbed of the money I had spent, for no visible reason. I feel that Official Sim Unlock has let me and many others down by taking our hard-earned money and failing to deliver, even in cases where everything was valid and eligible.

In conclusion, it is essential to stay cautious and mindful while choosing Official Sim Unlock or any other such service providers to unlock your phones. Though they offer a simple interface and status tracking, they may fail to deliver, leaving you stranded with a non-functioning phone and an empty pocket. Hence, I would like to warn fellow users to be careful while using such services as they may not always work as advertised.

My experience with Official SIM Unlock was less than satisfactory. While I was initially led to believe that the cost of unlocking my phone was ?23, I was blindsided by the reality of an additional fee of ?70 that I would have to pay at the end of the process. Although I do acknowledge that perhaps I should have read the terms and conditions thoroughly, I do feel that the information regarding the second payment was not communicated in a clear and transparent manner. It is frustrating and disappointing to feel as though I was intentionally misled by Official SIM Unlock.

Adding to my frustration is my fruitless attempts at communicating with their customer service team. It has now been two weeks since I reached out to them for a response, yet I have not received any feedback. To me, this silence indicates a lack of professionalism and a blatant disregard for their customers. As a result, I cannot recommend this site to anyone and suggest taking your business elsewhere.

When it comes to unlocking your phone, you want a fast and reliable service that won't break the bank. That's why Official SIM Unlock may initially seem like a great option - after all, they promise to have your unlock code ready within 24 hours, and their prices seem reasonable.

Unfortunately, things quickly go downhill from there. Once you've paid for the initial service, you'll be hit with a surprise additional fee before the code is actually released to you. This lack of transparency is frustrating and unfair, and it really leaves a bad taste in your mouth - especially when you're already eager to get your phone unlocked.

Honestly, we think that it's up to the unlocking service to charge whatever they like - as long as they're upfront about the total cost from the outset. Unfortunately, Official SIM Unlock don't seem to agree, and they've buried the additional fee in the small print. Most people don't read every single detail of a website before making a purchase, which makes this approach especially sneaky and underhanded.

All in all, we can't in good faith recommend Official SIM Unlock. If you're looking for a trustworthy and reliable unlocking service that won't try to sneak in extra fees, we'd suggest looking elsewhere. There are plenty of other companies out there that value transparency and customer service - and they'll be happy to help you get your phone unlocked without any shady surprises.

The experience with Official SIM Unlock (officialsimunlock.com) left a lot to be desired. At first, the low initial cost and three easy steps seemed like a great deal. However, it quickly became apparent that this may not be the case. In fact, to access their premium service, I was asked to pay an additional $80, which was not made clear upfront.

The progress update button remained at 50% for 30 days, and every time I contacted customer support, I was given the same generic response to just be "patient." It was frustrating to receive little to no information about what was happening with my phone.

When I was finally informed that my phone was blocked, I was skeptical. I knew my phone worked perfectly fine with other carriers, so I asked for some proof of this block. However, no answers were forthcoming. All that was offered was a 50% refund for the services that were supposed to have been rendered.

This was unacceptable to me, and I refused the refund. Instead, I asked for the truth and some evidence to back up their claims. Unfortunately, my attempts were met with a wall of silence. In the end, it became clear that Official SIM Unlock cannot be trusted, and I implore anyone still reading to avoid using their services and potentially wasting $100 or more.

The experience with Official SIM Unlock (officialsimunlock.com) was highly unsatisfactory. Initially drawn in by an advertisement for a $19.99 unlocking service, the customer was informed that the process would only take a few hours. However, they were left waiting for two whole days just for the necessary checks to be carried out. Upon receiving an email with a request for payment of the unlocking service, the customer was surprised to find another fee of $39.99 added on top. Needless to say, they were not willing to pay such an exorbitant fee for the service, especially given that they could get it done at their local shop for a mere $20.00.

Intrigued by these questionable practices, the customer decided to do some investigating of their own. They discovered that the phone number listed on the website was registered to a housing estate in Bradford, and that it belonged to someone else entirely. The details of the transaction revealed an amount of $23.99 was paid after VAT (20%) was added on. The transaction reference was "iPhone approved UN PURCHASE DOMESTIC AT LONDON" and was carried out on the 13th of January 2020 at 10:07.

All in all, Official SIM Unlock left the customer feeling ripped off and taken advantage of. With such questionable practices and lack of transparency, it's advised that others steer clear of this service.