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3.0 2 Complaints
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Olds College Complaints 2

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11:19 am EST

Olds College the refund of cad 7417.80 has not received after visa refusal

Student ID [protected] student name wareda Shah. College name olds college. I have not received the refund after my visa refusal and its been 4 months. Financial supervisor sherry Jones aren't communicating regarding the issues and not able to solve the problem since last 4 months. I would like to further action if its not been solved. Kindly look into the matter.

Thanks
Wareda shah

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6:58 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Olds College poor treatment of customers

Simply put, the students at olds college are treated by Gaby, floor manager, and the other management lady in the office in the cafeteria more like prison inmates than customers. Gaby seems to have a problem with everything and is not afraid to talk down to any of her customers. The lady in the office who works alongside Marcus, has torn into us over forgetting to take a tray offf the table and other small, harmless things. I think that for five hundred and fifty dollars a month, not being treated like animals would be the least we could expect. It would not surprise me if other complaints have been filed. On a lighter note, the manager Marcus is an extremely friendly man and seems to actually care about service to customers. I also feel i should comment on the friendliness of the servers, who are very friendly and pleasant to deal with. Especially Tom. Tom deserves a lot of recognition for his general courtesy and seems to enjoy his job. In my opinion, he should trade job positions with Gaby, as he has common manners and respect for human beings. This would definitely make everyone's experience a better one.

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Overview of Olds College complaint handling

Olds College reviews first appeared on Complaints Board on Apr 15, 2012. The latest review the refund of cad 7417.80 has not received after visa refusal was posted on Nov 30, 2019. The latest complaint poor treatment of customers was resolved on Apr 15, 2012. Olds College has an average consumer rating of 3 stars from 2 reviews. Olds College has resolved 1 complaints.
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  1. Olds College Contacts

  2. Olds College phone numbers
    (403) 556-8281
    (403) 556-8281
    Click up if you have successfully reached Olds College by calling (403) 556-8281 phone number 0 0 users reported that they have successfully reached Olds College by calling (403) 556-8281 phone number Click down if you have unsuccessfully reached Olds College by calling (403) 556-8281 phone number 0 0 users reported that they have UNsuccessfully reached Olds College by calling (403) 556-8281 phone number
  3. Olds College emails
  4. Olds College address
    4500 - 50th Street, Olds, Alberta, T4H 1R6, Canada
  5. Olds College social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
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