Ontech smart services lacks the skills to provide the services. They are the opposite of smart. I recently ordered a diagnostic for a ring device, the on-tech technician came and asked me a few questions and said there is nothing he can do to fix the issue and just left. When I called ring customer support they said that the technician should have contacted them to resolve the issue and I ended up solving the issue myself. Not only on-tech smart services did not provide the service that I paid for, their agents gave me false information and they denied to refund my money. On-tech smart services is a scam and their technicians lack the basic skills.
Claimed loss: $149
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