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I bought a suv from here, paid half the car off in cash and took a loan for the rest. With in days of having this suv the dash cluster light all came on, the speed and rpm would go to zero, the car would be driving normal and then I’d hit a bump and everything would go back to normal. This problem started out as a here or there problem but it has gained in to an every time I get in the car problem. I of course brought the suv back to once and done to be looked at by Justin the owner himself the first time this happened and about 20 times after over a six month period of time. Every time he would just wiggle wires and say it wouldn’t happen again but if it does come straight here. The very last time I brought the suv to once and done cuz of this issue Justin wasn’t there so I called him to see when he might return. I got chewed out for interrupting his sober baseball tournament. He called me all kinds of names and told me where to go. I finally hung up in tears. For the next few days after this Justin called nonstop and left creepy messages. I had to change my cell phone number and carrier cuz of him. I’ve tried to take my suv into shops but no where but the ford certified dealership mechanic will even look at it. It’s been over a year since I got this hunk of junk suv and all it’s done is take every dollar I have and cause me endless stress. I don’t want anyone else to be treated or cheated like I was by Justin. Please stay away from once and done if you value honesty
