Menu
For Business Write a review File a complaint
Oncor

Oncor review: Field workers

S
Author of the review
12:48 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We had a power outage, and they checked my lines in the night hours, around 2 A.M. to 4:00 A.M.

During the night I kept getting text updates from Oncor and I heard a truck going fast down my road and knew it was Oncor. I am a recent widow. When my daughter came to my house the following day she called and was very upset as someone was very careless driving on my road.

I live in the country, I have clay mud in my field so I have a pretty good road.

My road is asphalt and heavy rock. I have a circle drive. You can see where to drive with headlights. They drove off my road, in the mud making ruts and tracking mud back on my road picking up rocks as they traveled. I received no phone call saying they were coming onto my property. I realize they were checking power and I very much appreciate what they do and the hours they put in. I certainly understand the time they spend on their job as my husband was a 28-year fireman. Please do not think I am not grateful but I have to keep my road up and in good condition and just ask that people respect it. I pray I do not offend anyone. I have more pictures if they need them. Before my husband passed away we spent a lot of time and money on our road.

Thank you for your prompt attention to this matter.

Desired outcome: I would like to hear back from someone as well as have my road repaired. The places they tracked mud, pulled up rock and made ruts.[protected]

View 0 more photos
0 comments
Add a comment

More Oncor reviews & complaints

Oncor - attempted to gain access into home 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Oncor - retaliation by employee 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Oncor - power outage
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Oncor - poor customer service/lying to customers 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Oncor - new meter defective. oncor refuses to fix it 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Oncor - poor service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Oncor Contacts

  2. Oncor phone numbers
    +1 (888) 313-4747
    +1 (888) 313-4747
    Click up if you have successfully reached Oncor by calling +1 (888) 313-4747 phone number 0 0 users reported that they have successfully reached Oncor by calling +1 (888) 313-4747 phone number Click down if you have unsuccessfully reached Oncor by calling +1 (888) 313-4747 phone number 0 0 users reported that they have UNsuccessfully reached Oncor by calling +1 (888) 313-4747 phone number
    Power Outages (24/7
    +1 (888) 313-6862
    +1 (888) 313-6862
    Click up if you have successfully reached Oncor by calling +1 (888) 313-6862 phone number 0 0 users reported that they have successfully reached Oncor by calling +1 (888) 313-6862 phone number Click down if you have unsuccessfully reached Oncor by calling +1 (888) 313-6862 phone number 0 0 users reported that they have UNsuccessfully reached Oncor by calling +1 (888) 313-6862 phone number
    Service Requests / General Inquiries
    +1 (888) 875-6279
    +1 (888) 875-6279
    Click up if you have successfully reached Oncor by calling +1 (888) 875-6279 phone number 0 0 users reported that they have successfully reached Oncor by calling +1 (888) 875-6279 phone number Click down if you have unsuccessfully reached Oncor by calling +1 (888) 875-6279 phone number 0 0 users reported that they have UNsuccessfully reached Oncor by calling +1 (888) 875-6279 phone number
    Ask Oncor
    +1 (214) 486-2000
    +1 (214) 486-2000
    Click up if you have successfully reached Oncor by calling +1 (214) 486-2000 phone number 0 0 users reported that they have successfully reached Oncor by calling +1 (214) 486-2000 phone number Click down if you have unsuccessfully reached Oncor by calling +1 (214) 486-2000 phone number 0 0 users reported that they have UNsuccessfully reached Oncor by calling +1 (214) 486-2000 phone number
    Corporate Office
    +1 (866) 797-4839
    +1 (866) 797-4839
    Click up if you have successfully reached Oncor by calling +1 (866) 797-4839 phone number 0 0 users reported that they have successfully reached Oncor by calling +1 (866) 797-4839 phone number Click down if you have unsuccessfully reached Oncor by calling +1 (866) 797-4839 phone number 0 0 users reported that they have UNsuccessfully reached Oncor by calling +1 (866) 797-4839 phone number
    Choose A Retailer
    More phone numbers
  3. Oncor emails
  4. Oncor address
    1616 Woodall Rogers Freeway, Suite 6C-006, Dallas, Texas, 75202, United States
  5. Oncor social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Oncor contacts