OntoDVD.com review: Complete and utter failure of a company

DO NOT DO NOT DO NOT USE THIS SERVICE. I have never written a review of my experiences with a company but then I have never had such a TERRIBLE experience. They have yet to send me back my reels, are unaware of what they are doing, will tell you they will call you back and never call you back, never e-mail you, and will lie and curse to you over the phone (Branch Manager Jim called me a "$#*!head" and told me to "$#*! off", then hung up, after not wanting to hear what his own company had told me). I have never received such inappropriate treatment from a company in my whole life. Not to mention 800 feet of 30 years old video footage are still in their hands. Complete and utter failure of a company. Go with a Soho-based company in London who have the expertise and assurance you would expect from a company handling your personal memories.