Pinzoo’s earns a 2.0-star rating from 4 reviews, showing that the majority of customers are somewhat dissatisfied with service.
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tracfone
I ordered tracfone airtime on 9/25/2018 but when I entered the pin code I kept getting a message that the pin code is invalid. I repeated with several different codes that were sent to me all invalid. The money was removed from my bank account. So if I don't get my airtime or my $15.00 dollars back I am cancelling my account! I have used this service before and never had this issue before. I can't call customer service because I don't have enough airtime left on my tracfone which is why I was ordering minutes in the first place.
cell phone minutes
I checked my checkbook and discovered that the amount that was taken out of my account was 19.79 twice. Total $39.58 I ordered phone minutes but that was through tracfone's web site. I only ordered 60 minutes for $19.99. This expense is bogas. I never even heard of PinZoo.com . I have never had this charge before getting my minutes from tracfone.com website. I would like my money back because I am on a budget with social security. I really need the money back in my checking account as soon as possible. Really angry. ripoff outfit needs they're web page pulled. They're phone number is [protected] That is the phone number that was given on my bank statement when they took the money out.
Mad as hell
Vicki Stanton
Not as described on their website
Pinzoo sold me the $35.00 $34.79 Cricket PAYgo Top-Up Minutes - Unlimited Talk+Text. At first I could not find a way to use the pin card # with Cricket and called Cricket to find out why: Cricket Customer Service at 1-800-CRICKET informed me PIN #'s CAN NOT be used to pay Monthly Plans, such as the $35 7 $45 Plans! Pinzoo's website is selling them AS IF they can be used to pay for minutes on these plans, but they are NOT usable for those plans. Pin #s can ONLY used for the Paygo plans ( the $1, $2, $3 per day plans! Please change the info on your website!)
They are totally misleading customers, and then it is like pulling teeth to try to get your money back. from them I CANNOT USE THIS PIN# WITH MY $35 CRICKET PLAN. They do not respond, so I have to force a refund through Paypal. I would be better off not dealing with them at all. :(
The info on the Pinzoo website is misleading people to think that these pins can be used for the monthly $35 plan. They CAN NOT be used for the $35 or $45 monthly plans!
Is Pinzoo Legit?
Pinzoo earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Pinzoo. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Pinzoo's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Pinzoo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Pinzoo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Pinzoo have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Pinzoo.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Pinzoo.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The pinzoo.com may offer a niche product or service that is only of interest to a smaller audience.
- Pinzoo protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website associated with Pinzoo sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
Rip off
On Christmas eve 2008, a good friend was out of town & out of phone minutes on his 'Net 10'. I found Pinzoo online & in what I believed from reading their site, should have been a very simple straighforward transaction, gave them my VISA card info in exchange for a certain number of pre-paid wireless minutes so we could talk. Only AFTER they had...
Read full review of Pinzoo and 14 commentsPinzoo Reviews 0
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Overview of Pinzoo complaint handling
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Pinzoo Contacts
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Pinzoo phone numbers+1 (888) 697-4696+1 (888) 697-4696Click up if you have successfully reached Pinzoo by calling +1 (888) 697-4696 phone number 0 0 users reported that they have successfully reached Pinzoo by calling +1 (888) 697-4696 phone number Click down if you have unsuccessfully reached Pinzoo by calling +1 (888) 697-4696 phone number 0 0 users reported that they have UNsuccessfully reached Pinzoo by calling +1 (888) 697-4696 phone number
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Pinzoo emailshelp@pinzoo.com100%Confidence score: 100%Supportinfo@pinzoo.com80%Confidence score: 80%supporthelpdesk@pinzoo.com75%Confidence score: 75%support
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Pinzoo address26893 Bouquet Canyon Rd, Ste 202, Santa Clarita, California, 91350, United States
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Pinzoo social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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