Ooala
Reviews and Complaints

Listen up y'all, I gotta give you the 411 on Ooala (ooala.com). They had me goin' round and round in circles like a dang merry-go-round tryna find a product that don't even exist! Can y'all believe that? And to make matters worse, somehow I got signed up for a monthly subscription without even knowin' it! Ain't that just crazy? Them sneaky devils must have had some real teeny tiny print that I missed. So now they're takin' $20 from my account every month like it's their freakin' birthday or somethin'.

But don't y'all worry, I reported them to my bank and they're investigatin' them for fraud. I'm hopin' to get my money back real soon. Ain't nobody gonna mess with my hard-earned cash and get away with it, no sirree!

So if y'all thinkin' about messin' with Ooala, I'd think twice if I were you. But hey, maybe you'll have better luck than I did. Just keep your eyes peeled for those tricky little details.

So, just like everyone else, I bought this vanish scar cream online from Ooala. I gotta say, I was pretty excited to try it out and see if it really worked. But let me tell you, I was not a happy camper when I found out that Ooala had put me on some kind of subscription without me even knowing about it. Next thing I know, I'm getting hit with a bank charge and an email saying that my shipment is on its way.

Like, what the heck?! They claim that they made an account for me themselves, but I didn't even know that was a thing! And by the time I found out, it was too late. They had already charged my account and sent the product. Talk about shady business practices, am I right?

On top of that, the product itself didn't even work that well. I mean, sure, it was alright, but it definitely didn't live up to all of the hype that was surrounding it. I guess that's what I get for falling for those darn online ads.

All in all, I would definitely not recommend Ooala to anyone. Their subscription scam and lackluster product just aren't worth the hassle or the money.

So I gotta say, I had a bit of a bummer experience with ooala.com. Apparently, I signed up for a lil subscription without even knowing it. Like, what?! And then when I wanted to return something, they only gave me store credit instead of giving my money back. Now listen, maybe that's normal for some people, but $10 off a $30 item that's unopened is kinda steep if you ask me. I just didn't think it was fair, ya know? It's 2021, companies should be treating us better than that. So take it from me, save yourself the hassle and go somewhere else. This place was a total joke, and I hope y'all listen to my cautionary tale before you end up feelin the same way.

Ok so listen up, I gotta tell ya about my experience with Ooala. Let me tell ya, it's been a real wild ride. So I go and order me a calming cat collar back in December 2021, right? Sounds simple enough. But let me tell ya, things got real complicated real fast. See, January rolls around and I still ain't got my collar. So I starts reaching out to these Ooala folks, trying to get some answers, but all I get is crickets. Nada. Zilch.

But ya know what they did tell me? They told me I couldn't get a refund till I got my collar, even though it hadn't even been shipped yet. Like, what kind of sense does that make? Fast forward to now, it's almost March and I still ain't got no collar OR no refund. And guess what? They ain't responding to my emails no more either.

So you know what I gotta do now? I gotta go and talk to my bank and try to get me a refund that way. I ain't got time to be messin' around with these Ooala folks no more. Total waste of time and money, if ya ask me.

Yo, let me tell you about my experience with Ooala. It was a total disaster, man. I only bought one product, and the next thing I knew, they were charging my credit card over and over again for stuff I never even signed up for. When I checked my orders, both were still unfulfilled. So, I told them I wanted to cancel and get my money back, but they told me to return the items first - how am I supposed to do that when they never even sent them? Now, I'm out a ton of dough and feeling pretty ticked off. These guys clearly don't give a crap about their customers. Stay away, peeps.

I bought this one cream back in November from Ooala and I haven't subscribed to any recurring product shipment like they confirmed. But then surprisedly, I was charged twice the amount of the original order in both December and January, and for products that I never ordered or even rechecked. A total of $92 so far was charged. I was really upset and I have sent five emails to request a refund but they haven't responded at all. I'm very worried about my money and I have my bank investigating it right now. I would definitely not recommend ordering from this company because they seem to be scammers! Even with all of my emails, they still continue to send me emails about my next order. I cannot believe how unprofessional and disrespectful this company is. I hope that my fellow customers can avoid the same situation that I'm facing right now.

I recently purchased some cat collars from Ooala (ooala.com) and unfortunately ran into some issues with my order. While trying to complete my purchase, I accidentally added an extra 6 collars to my order. I immediately reached out to their customer service team to cancel the additional items, but was told that I couldn't make any changes to my order.

I was charged $127.81 Canadian on my visa that same day, which was October 30. Unfortunately, I haven't received the collars or any updates on why my order is delayed. I've reached out to Ooala's customer service team multiple times via email since November, but have not received a response despite being promised by Alexa Bailey that she would look into the issue.

As a senior citizen, I'm extremely disappointed and feel like I've been taken advantage of. I worked hard for my money and don't appreciate being scammed out of it. At this point, I only have an order number (AC723614935) and am hoping to receive a human response from Ooala's team.

I've also tried calling their customer service line, but it's always busy. As proof of my purchase, I have two statements from my visa account. It's frustrating to be in this situation and I would not recommend Ooala to other customers based on my experience. The lack of communication and poor customer service is unacceptable.

Same as other customers, I thought I was buying 4 vanishing creams as a one time purchase, that is why I bought 4, so I was very surprised when I got an email next month saying that my shipment was sent, and the worst part is that I didn't even used the first products because I had allergic reaction to it so I was very disappointed about getting another 4 creams that they charged me for and I had not use for them, apparently they put me on a monthly subscription without me knowing, I emailed them immediately and they have the automatic email response, finally they did approved my return, and they said that the refund was going to take from 5-10 business day; but I am still waiting after 20 day of them receiving the items that I sent back, and they are not responding to my emails, I am going to report them to BBB. STAY AWAY FROM THIS PEOPLE!

So, I tried this website called Ooala, ooala.com, and I am quite disappointed with their service. I saw an ad on Facebook for their scar cream, so I thought of giving it a shot. I never thought that I would end up getting charged repeatedly without my authorization.

After a month of purchasing the cream, they charged me for a subscription that I never wanted. I contacted them, clearly stating that I didn't agree to this, but they didn't listen. They kept charging my card without my permission, intending to keep doing it every month. To make matters worse, my product for the month of November never arrived.

I have sent them countless emails, about fifty or more, requesting that they refund me. And guess what? They kept me running in circles, not caring about my concerns. It turns out that I'm not the only one who has had such an experience with them. They have scammed multiple consumers in this way-- signing them up for a subscription that goes against their will, charging their credit card, and then never sending the product.

This whole experience has left a bad taste in my mouth. Ooala is such a dodgy company, and I would strongly advise anyone thinking of purchasing from them to reconsider. You don't want to be scammed like I was. Stay away from them to avoid being disappointed!

I came across an advertisement for Ooala's Vanish Cream for scars. At first glance, their website looks quite legitimate, but I was wary of the fact that it was another Chinese company. However, I decided to give it a chance and placed an order.

One thing that caught my attention was that nowhere on the website did it indicate how many ounces the product was. I was left wondering how much cream I was actually getting for my money. The company should list this information in black and white under the product description to avoid any confusion.

Another aspect that bothered me was that the product was Made in China, but this was not mentioned in the description either. I was disappointed to learn this after my purchase, and it made me question the quality of the cream and the company's ethics.

To make matters worse, when I reached out to customer service to return the product, I was informed that the process could take up to a week. While they do have a 100% satisfaction guarantee, it seemed like a lot of hassle for a product that didn't work for me.

Speaking of the product, I have to say that I was very disappointed in Ooala's Vanish Cream. I paid $20 for a 0.5 ounce tube, but the price went up after my purchase. It appears that they may purchase positive reviews as well because the cream didn't work for me at all.

Overall, my experience with Ooala has not been a positive one. I would advise against purchasing anything from them, especially for items that go on your skin. I don't trust the quality of anything made in China and they still condone testing on animals. It's just not worth the risk.

Yo, this company called Ooala took my money without my permission. Like, what the heck man? And when I called them out on it, they were all like "oh, it's automated" and they couldn't do anything about it. Lame, right? And don't even get me started on their products and customer service. Both are straight up trash. I wouldn't recommend buying anything from this sketchy company. Trust me, save your money and go elsewhere.

Me boughtz a chillin' collar frum Ooala bout 3 moons ago. But me still ain't gotten it yet! Even after sending a buncha emails, all me got wuz some copy-paste replies. Now me ain't got my item and me cash is still missin'. It's a frickin' rip off! Ain't eva usin' them again.

Man, I gotta tell ya, my experience with Ooala has been a real hassle. It's been like pulling teeth to try and cancel my account. I've been trying to do so since November and have spoken with a couple of folks named Alex and Charles. They just don't seem to want to help me cancel my future orders for scar products. It's a real bummer.

Honestly, I wouldn't recommend buying from Ooala. Trying to cancel is such a pain and their customer service just isn't helpful at all. So unless you want to be stuck with future orders for products you don't even want, I suggest looking elsewhere.