OrientalMotor.eu’s earns a 4.5-star rating from 2 reviews, showing that the majority of automation equipment purchasers are exceptionally satisfied with their motors and control systems.
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Efficient and reliable stepper motors
I recently purchased a stepper motor for a small project I was working on, and I must say, the quality of the motor from Oriental Motor Europa GmbH was top-notch. The motor runs smoothly and quietly, which is exactly what I needed. The customer service was also helpful, providing clear guidance on which model would best suit my needs. The delivery was prompt, and the product was well-packaged, ensuring it arrived in perfect condition. I've been using the motor for a couple of months now, and it's been performing flawlessly. It's reassuring to know that I can rely on their products for my projects.
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Pros
- Wide product range
- High-quality motors
- Customization options
- Expert technical support
- Global brand reputation
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Cons
- Limited product diversity compared to competitors
- Higher price point than some market alternatives
- Less brand recognition in European markets
- Potential lead times for non-stock items
OrientalMotor.eu Complaints 0
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Is OrientalMotor.eu Legit?
OrientalMotor.eu earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
OrientalMotor.eu has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Orientalmotor.eu has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Orientalmotor.eu has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About OrientalMotor.eu
I'm sorry, but I cannot directly access external content such as web pages or documents from the internet. However, I can certainly help you with how to file a complaint against a company like OrientalMotor.eu. Here's a general guide on how to go about it:
1. Gather Evidence:
- Collect all relevant documents, such as receipts, emails, and any other correspondence with the company.
- Take note of any relevant dates, such as when you purchased the product or service, when issues occurred, and when you contacted customer service.
2. Contact OrientalMotor.eu Directly:
- Reach out to OrientalMotor.eu's customer service via their official contact channels. This may include email, phone, or a contact form on their website.
- Clearly explain the issue and provide all the necessary details. Be concise and polite.
- Ask for a solution or what steps can be taken to resolve your complaint.
3. Follow Up:
- If you do not receive a response within a reasonable time frame, or if the response is unsatisfactory, follow up with another communication.
- Keep a record of all your communications with the company.
4. Escalate the Complaint:
- If the issue is still not resolved, consider escalating the complaint to a higher authority within the company, such as a manager or customer service director.
5. Alternative Dispute Resolution:
- Look for alternative dispute resolution options such as mediation or arbitration if the company offers such services.
6. Consumer Protection Agency:
- If you are unable to resolve the complaint with the company, you can contact a consumer protection agency in your country or region.
- Provide them with all the details of your complaint and the evidence you have gathered.
7. Online Complaint Platforms:
- You can also file a complaint on online platforms such as ComplaintsBoard.com.
- Be sure to provide a clear and factual account of your experience without using offensive language.
8. Legal Action:
- As a last resort, consider seeking legal advice to determine if you have grounds for a lawsuit.
Remember to always keep a cool head and approach the situation professionally. Often, issues can be resolved amicably with clear communication and a bit of persistence.
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OrientalMotor.eu Contacts
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OrientalMotor.eu phone numbers+49 211 835810+49 211 835810Click up if you have successfully reached OrientalMotor.eu by calling +49 211 835810 phone number 0 0 users reported that they have successfully reached OrientalMotor.eu by calling +49 211 835810 phone number Click down if you have unsuccessfully reached OrientalMotor.eu by calling +49 211 835810 phone number 0 0 users reported that they have UNsuccessfully reached OrientalMotor.eu by calling +49 211 835810 phone numberCustomer Service+44 118 940 8000+44 118 940 8000Click up if you have successfully reached OrientalMotor.eu by calling +44 118 940 8000 phone number 0 0 users reported that they have successfully reached OrientalMotor.eu by calling +44 118 940 8000 phone number Click down if you have unsuccessfully reached OrientalMotor.eu by calling +44 118 940 8000 phone number 0 0 users reported that they have UNsuccessfully reached OrientalMotor.eu by calling +44 118 940 8000 phone numberUK Office
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OrientalMotor.eu emailsinfo@orientalmotor.de100%Confidence score: 100%General inquiriesinfo@orientalmotor.co.uk100%Confidence score: 100%UK inquiries
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OrientalMotor.eu social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 23, 2024
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