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Peak Potentials Training

Peak Potentials Training review: Does not honor promises 49

L
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2:33 pm EST
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Before you shell out money for ANY courses, especially the advanced courses at Peak Potentials, you may want to confirm, in writing, that Peak Potentials will honor THEIR commitments.

We've paid thousands of dollars for Peak Potential courses including the Enlightened Warrior and Wizard Training. The trainings were awesome, we made some great friends, and we thought we could trust Peak Potentials. My husband and I attended our courses and camps here in California, about an hour from our home, and were assured that the more advanced courses would be held in locations other than Canada.

In anticipation of Peak Potential's premiere training, Mind of Steel, Heart of Gold, we paid a down payment for two people and made payments toward the upcoming Mind of Steel, Heart of Gold (MOSHOG) camp. That was in 2005.

For the past THREE years, however, we have been told that the course was "sold out" and that, if we chose to, we could go on a waiting list (which we did.) Peaks never bothered to follow up and ignored all of our e-mails. When I would call, I was told we were "still on the list." The only camp for MOSHOG, however, has been in Canada each year. The camp is offered one time each year, and located a full day of plane travel and transfers from our home. While Canada is easy enough to get to when one can make advanced travel arrangements, being on a waiting list without benefit of any notice is problematic under the best of circumstances. Work scheduling, in particular, was a challenge especially since my husband was in a senior management position and I was running two companies. I made this travel/work/scheduling issue abundantly clear when I registered and started paying for MOSHOG.

I was told, repeatedly, that if they could not get us in the third time that we could get our money back or transfer the course to someone else. And we still wanted to attend--until today, that is.

After numerous e-mails and faxes and waiting many, many times on hold, I finally got through to a customer service rep. An incredibly rude "customer service" rep at that. She informed me that she was the final decision maker and that there was no one above her that could or would give me a different answer.

We've not only paid many thousands of dollars--nearly $10, 000 for just the other courses not including travel, etc.--we have referred friends and family who have likewise spent thousands.

If anything, one would think that that much alone would warrant a bit nicer treatment.

Nope.

At the moment, Peak Potentials has $3, 992.45 of our money. I was told on no uncertain terms that there was no way, whatsoever, that the money would be refunded and that further, more money would now be expected of us in order to attend. The rep had the audacity to tell me to "keep [my] emotions out of it" when I calmly questioned why or even began to defend my copious notes on this particular file. She left me with "you can try to sell the seats" and then hung up.

In other words, there was no way we can get the money back. And to add insult to injury, we are expected to pony up an additional $1, 797.00 IF there is space at the next camp, which, it would seem, is already full with a waiting list.

Wow. How professional.

So, just a word of caution. We certainly won't be referring anyone else to Peak Potentials and we are definitely letting others know about this injustice.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

49 comments
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lorienh
Vancouver, CA
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Feb 16, 2009 7:29 pm EST

It's quite uncanny, but I've experienced the same frustrating and disappointing situation with Peak Potentials. The only difference is I'm in Vancouver and the course I want, Guerrilla Business School, is only offered once per year in LA. I've been dealing with Peak Potentials about this since 2006 and they have over $4, 000 of mine, which they refuse to refund. The exceedingly rude customer service rep advised me to try to sell the seats. That is my only option.

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Susie
Calgary, CA
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Mar 04, 2009 1:07 am EST

Yes, frustration and disappointment are the words I used to describe my experience with Peak. Very similar to both the previous comments. The course I was to attend was Guerrilla Business School, which I can no longer attend due to a US visa issue. I encountered same rude customer service advising me to sell my seats because, under no circumstances do they refund outwith the 10 day cooling off period. The agent said he would email websites links where I could sell my seat and never did. Other alternatives were to have the course CDs sent to me and considering I paid $2k for the course, I thought "$2k ... for a bunch of CDs ... I don't think so". Oh and I did have the choice of going to next years course instead, and they tried to charge me a further $500 to made this date change.

They just want to squeeze money out of you any way they can, but unfortunately it is completely a one way street and they have no goodwill, compassion or from the sounds of above, no business values when it comes to customer satisfaction. Everything in the garden is rosey with Peaks when things go right, but when you hit a snag, I am very much afraid, their too good to be true image crashes down around their ankles!

Needless to say I won't be recommending Peak to anyone, nor will I give them another dime.

Shame on you Peaks and especially you Harv T Eker. What a dreadful way to run your business!

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Andrew Gubbels
Orillia, CA
Send a message
Mar 20, 2009 1:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

We have had similar experience with booking courses with Peak Potentials, currently we are out over $3, 000.00 for a course that we are unable to attend, after being told that we could cancel and a refund could be obtained (only after paying a fee) when weeks later we found that our commitments would not allow us the time to attend we were informed that the time was up and no refund would be available. To date they have had our money for years and only offer us the opportunity to attend a course at some time in the future. I can see that T. Havre has a millionaires mind but he certainly didn’t pass the grade in ETHICS class… I would have to rate Peak Potentials a money SCAM! Most defiantly only interested in making T. Havre rich!

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Some Guy
Torono, CA
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Mar 29, 2009 10:22 am EDT

Sounds like you all have commitment issues! Don't commit to something then try to pull out... And this is what Harv wants, he doesn't want people to pull out. Why would he. If you take up a seat then half expect that they can just transfer it to next year, then that one is going to be a flop! How could he fill up half the seats! I don't find it injust at all. Sound like a bunch of whiners to me. Best of luck being resentful!

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disappointed
US
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May 01, 2009 2:05 pm EDT

It is not unreasonable to have a time limit on cancellation. I'm ok with that. My disappointment was in the customer service rep coyly (I realized later) avoiding letting me know I could still get a refund if I paid the cancellation fee. In case you think that is confusing, let me elaborate:
I bought a course and my joby was paying for it. It was all good. A few weeks later my boss said they could not let me have the time off for the course because of a time crunch/deadline issue.
When I had bought the course I asked the seller behind the desk at the event I attended about the cancellation policy who happily informed me that I could certainly get a refund within 10 days.
In those 10 days my boss assured me the funds were approved and it was ok to take this course. So I kept it.
When the work deadline issue came up I was distressed because I knew it was past the 10 days. I did not have a copy of the registration form anymore because it went to the finance office (in a different part of the city) at my job. I called PP and spoke to the service rep describing my situation saying I knew it was past the 10 days cancellation so what else were my options. The rep proceeded to tell me what other courses I could take. The problem was none of those were relevant for my job so my job would not pay.
When I hung up I thought about it, and did some online research etc. and it led me to eventually discovering that I could cancel in 3 months and pay a $300 cancellation fee. Fortunately for me, I was still within the 3 months. I was surprised the rep at the booth or on the phone did not tell me that. I decided to pay the fee and get the thousands of dollars back. And I am ok with paying that fee - I think companies should have things like that to discourage 'quitters' but since I did ask both reps about my options and neither commented that cancellation could take place in 3 months it does seem unfair because looks like PP was trying to hold on to my thousands of $ in tuition and not really help me.
I have taken 2 PP classes and my honest summary is they teach good principles but not only fall short of living up to the ethical standards you would expect, but they also have a very 'money lust' attitude - which causes them to have very poor customer service. And I am not just basing my comments on the customer service on these two events - I have had numerous poor service encounters with PP and about only 2 good ones. And apart from this call to cancel, all my other calls have been basic questions about things I needed for planning my trips to these courses. I really thought they would have been more helpful.

During my first class I observed but still wasn't sure if I was right about their treatment of volunteers. But by my second class I knew they were not treating their volunteers right. I have done and seen a lot of volunteering in my life and PP takes advantage of their volunteers - at the same time yes, there are people who are willing to be taken advantage of. But having people like that 'working' for you just brings down the energy.

DO NOT spend several thousands of dollars on these courses just to be stuck in rooms that are packed with over 500 people - more like 600-700. PP obviously makes tons of $ (just think one of the cheaper courses is about $3, 000 now multiply that by 500 (to be conservative) which is at least $1.5 mil. With that $ it is surprising that the rooms are uncomfortably packed. I do not mind people making money but I do mind customers and volunteers being treated poorly. Such overpacked rooms really make you susceptible to catching colds or viruses others have.

And by the way, for those two courses I took, while some of the content was good, I really think they were overrated overall. They try to hype up the audience before they hand out the review forms - a poor tactic.

If you are thinking of getting PP courses try to get similar ones cheaper elsewhere - like more in the hundreds of dollar range instead of thousands. They do exist and those are what I look at now.

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upset in balto
Cockeysville, US
Send a message
Jul 16, 2009 11:03 am EDT

I attended an MMI session. I think the 2nd best lesson learned was the jars to manage money. I had heard it before in a book how to get rich with the money you already have.

Best lesson was: Peak Potentials is a rip off. They prey on peoples emotions and do not really care about people or their growth.. only their ability to buy seminars (most of which are marginal at best)

They sold me a seminar (I actually bought two) then proceeded to charge my credit card 3 times what I had agreed to, I disputed it and canceled that charge. When I called the company, I spent 1 hour waiting on the only rep that they had working that day. No help, he transfered me to the business office where they claimed that I had agreed to something different than the receipt I was looking . She lied, I called her on it, she lied again, I offered to fax her a copy of my receipt... she did not want to talk anymore. She sent me to...
Pablo a difficult to understand specialist. His specialty is saying "Sorry I can;t help you with that"

All that I want at this time is to be rid of Peak Potentials and to forget that I ever ran across such a scam. I hate the fact that I was dupped into buying crap and it took them screwing up my billing to turn my light back on!

A company that claims to care about people and that they opperate with honesty and integrity... I have not seen it. I have seen theft and deception.

Spread the word... STAY AWAY FROM PEAK AND HARV EKER. And if you do have contact, hold on to your wallet.

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PeAkS SuCkS
Calgary, CA
Send a message
Jul 21, 2009 10:35 am EDT

I agree with everyone ... the Customer Service at Peak Potentials Training sucks and it sucks even more now that they have outsourced their call centre to an outbound company. This will explain why people wait longer and deal with inadequate care.

This comes from someone who worked for the company for a number of years. Your comment about Pablo is not far off. I have seen and heard the number of complaints about him. He has no care for those around him or for the clients that he deals with. Lacks compassion as the only thing he cares about is your money, as you see Pablo works for the Inside Sales team so if he can keep your money within the company then he makes a commission off of it ... hell if he can sell or upgrade you into another program then the happier he becomes as he just made more money off of you.

Its sad and unfortunate the way this company has turned, as Peaks wasnt always this way. When I first started it was a fun company to work for until Harv's morales changed and all he cares about is your money.

In the las t year and a half he has reduced that company down to 40 people (down from around 200) and eventually he will have nothing more to do with Peaks.

So get out while you can!

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Kikitravels
Denver, US
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Aug 07, 2009 11:41 am EDT

Like a fool, I signed up for three Peak Potenials Training programs. A few weeks later, and months before the first program, I canceled. They informed me that I had only 3 days after program to cancel and they refuse to refund my money. I wish I had found this site before I attended MMI. T. Harv Eker and Peak Potentials Training are unethical and I hope no one else falls into their pit of deceit. Any one interested in a class action law suit?

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Kikitravels
Denver, US
Send a message
Aug 07, 2009 12:03 pm EDT

Contact the Federal Trade Commission at [protected] to work together to stop these crooks. They won't take individual complaints but they will take action if a number of us work together.

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JaredS
Denver, US
Send a message
Aug 07, 2009 2:43 pm EDT

You can submit a complaint to Federal Trade Comm at https://www.ftccomplaintassistant.gov/

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TPatton
Atlanta, US
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Aug 14, 2009 1:33 pm EDT

I have attended 12 seminars through Peak Potentials. I just read this at a certain Web site: "During his many years of struggle, T. Harv Eker vowed that should he ever get rich, he would help others do the same. He is now one of the leading recognized experts in wealth creation and specializes in developing your Millionaire Mindset." That is absolute BS! Harv Eker will not help you become rich. I have contacted him nine times via U.S. mail and spoke to him once through Twitter. He doesn't even make time for people that attend his courses. I have spent over $13K.

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woodward
CA
Send a message
Aug 17, 2009 12:52 am EDT

People in the Vancouver area who have problems with refunds may want to contact David Baines at the Vancouver Sun

dbaines@vancouversun.com.

He has written many stories about Eker.

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Starfire Dancing Wolf
El Cerrito, US
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Aug 31, 2009 4:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I've been to the Millionaire Mind Intensive, Warrior Camp, and Wizard camp. Had a great time and learned a little. I will never go back because of BAD treatment by the customer "service". I wish they would practice what they preach! I think a good approach would be to show up at the seminar you want and give them cash "take it or leave it". They will probably go for it. If you send them any money you won't see it again. Don't expect any follow up after the workshop.

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FlowingRock
Cross Roads, US
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Oct 18, 2009 11:28 am EDT

People often get triggered into areas of their minds that cause the kind of reactions reported here. These people are all complaining about the types of issues that people create for themselves, and stand between them and their own success. These complaints are so petty compared to what can be gained by just being open and doing the programs at 100%. I have gone from a low self-esteemed employee in a dead end job to a successful investor with my own investment company putting together multi-million dollar deals in just 4 years. The way you do anything is the way you do everything. If you are looking for a fly in the ointment you will find it, no matter where you look. There are people that travel from overseas every time for these seminars, if you cannot leave California that is your problem, not Peaks. They have never had enough sign-ups for MOSHOG to justify another location, this is business ladies. Why were some of you asking for your money back anyway, were you so scared you bought into a scam that you turned something wonderful into a scam for yourself. I will agree that the customer service is not always the best but Peaks puts their heart and soul into delivering a fantastic seminar experience. Peaks seems to have some issues in management that show up in the ongoing stuff like customer service and Success Tracs (great coaches, but program management issues). Harv is a fantastic program creator and business builder, he does not seem to focus at all on the mundane tasks of administration, except regarding the delivery of programs. If you see an area that needs help why don't you offer some, are any of you perfect?

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REALbusinessguy
Edmonton, CA
Send a message
Oct 18, 2009 9:04 pm EDT

I have just attended a Peak Potentials training course and for those of you who will listen I have some advice. The first thing that is said at the course is "Don't believe a word I say!" in fact it is written in the very handout that everyone receives. If you actually do that there is value to be gained from the courses. If not, you are going to spend money to be advertised to. I thought there were moments of value tied into the courses including the jars and some of the exercises. However, I kept a log of the number of times the presenter plugged things that were designed to make Peak Performance or associated Multi-Level Marketing businesses money and it averaged close to 20/hr. As a REAL businessperson I soon learned that any admission of earnings or success meant that multiple people would hand me a business card and say they wanted to take me for coffee offering an "excellent opportunity" to own a business (aka Multilevel marketing business). I have already decided that this strategy will make passive income for those who started the MLM, everybody else sweats to earn them money. Those who are in REAL businesses will tell you that it is hard work to learn how to do the smart work FOR YOURSELF. This company is nothing more than a Multi-level marketing company that serves as a partner of other multi-level marketing companies. Little side note: the reason Million Dollar Mind and Rich Dad Poor Dad rocketed to the top of the New York Bestseller list and stayed there is that they are aggressively marketed to and endorsed by every Multi-Level marketing program in the world.
The only lesson to take from Multi-level marketing is to learn how to sell. Once you are confident in that seek mentors and people with REAL business experience who will tell you about SWEAT EQUITY where you don't worry about a downline or keeping a following of people emotionally and monetarily attached rather you work on creativity and a means of learning for YOURSELF the ways of business. Then and only then will you truly have a MILLIONAIRE MIND!

Good Luck

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Chipino
US
Send a message
Oct 23, 2009 12:59 am EDT

All I have to say is wow. I mean wow. Harv and his group of bandits are making the rounds and helping people to think outside the norm.. You whining crying folks need to get up and take action. If you have a leg to stand on, call the media. They love stuff like this and that is why I, for one, do not give them the time of day. Hey, why don't all of you look around the web and see how many of the thousands who have attended these seminars are changing their financial futures. I didn't say that Harv was changing their financial futures. Only you can change you. Stop whining and take what you have learned and use it. You will find that the value is in the way you live and the way you do every thing. Thanks Harv for creating Peak Potentials. I look forward to my next class, I just can't get enough.

A Changed Soul. I made three times the cost of my first seminar in the first week just by conquering my fear of following up. The extreme energy I now exude helps too.

Looking ahead to a bright future..in S.F.

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ihaveamillionairemind
NL
Send a message
Nov 05, 2009 5:08 am EST

haha the people who are complaing here are BROKE

help yourself guys, thats what harv does, helps you to help yourself. Take responsibility dudes. Get with Harv and you'll have the elixir of life. Dont get with harv and YOU'LL STAY BROKE..

go harv, youre the best, thank you for helping me to help myself.

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scaminator
San Francisco, US
Send a message
Mar 29, 2010 1:53 pm EDT

I agree Peak Potential is a complete scam. People have loss tons of money at Millionaire School, Never Work Again and through the FIC investment club Harv endorses. Stay away. Harv is arrogant and you fools who sing his praises - GET A LIFE. Better yet go get some help from professionals who know how to deal with people brainwashed by cults - because that's what Peak Potentials is, a "cult" disquised as self-improvement workshops.

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Thirst
Del, CA
Send a message
Apr 14, 2010 11:12 am EDT

I attended four Peak Potentials Seminars and fell victim to the same scams as posted above. I did not get my money back but I got a stack of CD's instead - shame on me for being a fool.

The one thing that I noticed while in a session with Harv was that he was teaching the audience how to lie in order to scam people into giving you what you want. I was stunned. The audience sat laughing and clapping at how clever he was. He said he lies to salespeople, waiters, anyone who he can get something from. He has zero integrity and brags about it in his seminars. How could I possibly expect honesty and a refund from on obvious scam artist? I was surprised to be sitting next to his masseuse during the seminar. She told me that she gives him free massages because one day he was going to show her the ropes and make her part of his organization. She'd been working for him for free for an entire year! Is he good at scamming? You bet.

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MagnetOfMoney
CA
Send a message
Apr 15, 2010 5:14 pm EDT

i disagree with everyone who complains... you are the people who will be coperate slaves for the rest of your life! not only myself but others in my family who took just some of the courses and seminars doubled our networth in just 2 years and even changed our lifes 360 degrees. you need to take action, not sit back and expect things to fall in your lap! I would recommend these courses to everyone who has the oportunity to take them! Great Job Peak, and epecially T. Harv Eker! you are my idol and mentor. you completely changed my life! thanks everyone at peak!

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Tilman
Vancouver, CA
Send a message
Apr 16, 2010 2:18 am EDT

After peak potentials moved the majority of their courses and camps from Canada south of the border I was a bit miffed at having to pay for fights and accomodations to the US. Just like the people in California complaining that they would have to travel up to Canada to attend a camp. Boo Hoo. I have attended that camp and holy crap, you don't know what you are missing!

Anyways I decided not to let my negativity towards traveling great distances to attend courses in the states get the better of me. I have gone to a few and got so much value out of those events and camps I attended.

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Tilman
Vancouver, CA
Send a message
Apr 16, 2010 2:25 am EDT

At first I was miffed when Peak Potentials moved the majority of their courses and camps across the border into the states.

The inconvienience and the extra cost of travel was an issue. However I decided to not let my negativity get in the way and started shelling out for travel to attend the courses and camps I wanted to attend and all have been worth it for me.

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LouisDB
CA
Send a message
Apr 29, 2010 4:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

STOP WHINING PEOPLE! I'm a Quantum Leap member. I joined in 2006. I've always been treated exceptionally well. I've learned a lot and have grown immensely. I've also made more than my money back from the lessons I've APPLIED!

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limelizard
London, GB
Send a message
Jun 11, 2010 8:02 am EDT

Dear All.
I have just singned up for Train the trainer here in the UK! The dates have somehow now changed and I cant make it with such short notice. Ive paid towards my ticket and still have to pay 950 pounds! I then asked for a refund based on the fact that they didnt inform me of the dates and I have family ommitments on these days.

I was told that i would have to refue 38 perent of any refund for cancelling my place! I asked why as a company they didnt call me with the date changes and send me a hard copy of the date changes as a standard document, they told me they sent an email and that would be enough.

To make things worse, they have no reord of my payment and am being asked to send doumentation of payment proof to them!

I learn alot on the MMI course and was very interested in the growth of personal Finance, but understood from an early stage that you dont bring money to these courses! I think its best for me to say that if one goes to these ourses and get brainwashed into buying courses for 3-25.000 thousand pounds! You need to get grounded and ask yourself whats real! The UK is now getting a taste of this company and others speakers who can magic cash out of thin air, its amazing... its just makes me laugh... im never going again! lol

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limelizard
London, GB
Send a message
Jun 11, 2010 8:13 am EDT

lol your making me laugh!

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Jeffrey Hecker
bremer, US
Send a message
Jul 14, 2010 1:17 pm EDT

Peak Potentials needs to clean up their act. Tidy up the customer service loose ends and provide customer service with INTEGRITY. Make it a goal and go for it.

Just a spoonful of advice: JUST DO IT!

Then they will be bullet proof and that sounds profitable and has staying power.

Good luck PP!

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Mike Lathagee
Pho, US
Send a message
Jul 29, 2010 2:10 pm EDT

We too have had a bad experience. Peak Potentials sold us a couple of bad courses. Success Academy, a real estate course which they recommended, ripped off people with poor information to the point that Peak Potentials pulled the plug on referring people to them, but we lost a lot of money in the process. Then along came FIC (Freedom Investment Club) who are now in receivership (I believe) where we also lost a lot of money.
We have never heard from T Harv Eker, offering an apology at the least. The guy makes a couple of million on one weekend MMI course. You think they might be ok with refunding a few people who got stung on taking advice from them, and those who have paid for courses in good faith, and for whatever reason, cannot attend now.
You got the money up front, earned interest on it, and now won't give it back. Shame on you Peak Potentials. Doesn't sound right to me.

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Former Peaks Ambassador
Pleasantville, US
Send a message
Aug 03, 2010 3:54 pm EDT

To anyone who is not familiar with Peak Potentials, just remember Buyer Beware! I have been involved for several years, and basically everything that everyone has said here is absolutely true. Be very careful...and be very sure your eyes are wide open! T. Harv wants one thing, and one thing only...your money. T. stands for "The", not too arrogant, eh? No, I'm not Canadian. In T. Harv's millionaire mind your money is far better off in his pocket then it is in yours. What you will get is just enough that it can not be ruled a Ponzi Scheme!

You can forget about refunds. It doesn't matter what the circumstances are. Better still, as others have said...Stay Away From The Paek Potentials Scam Training!

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The Harv is a Fraud
US
Send a message
Aug 12, 2010 11:50 pm EDT

T. Harv Eker and company are not interested in you actually attending the courses. If they can string you along, if they can sweet talk you, if they can make promises that they know they will never deliver...that is their game. The goal is to take your money. The goal is to let you think there is value. The goal is sell you smoke and mirrors. The truth is that nothing is real. The truth is you will be ripped off. The truth is you will be sorry that you signed up. That's the truth.

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FreeWilly
Toronto, CA
Send a message
Aug 17, 2010 9:10 am EDT

Research, Research, Research people, these guys prey on the fact that everyone wants to become rich and would squeeze whatever you have for their camps and courses which creates mass hysteria and euphoria, I was at the MMI and cannot believe how in 3 days people have become zombies and are throwing their hard earned money away, don't let greed get the better of you!

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Senior20000
US
Send a message
Oct 06, 2010 7:28 pm EDT

COMING SOON!
All new Millionaire Mind Intensive SPECIAL EDITION
being launched next week!
Watch for this major announcement and be ready for a big surprise
that will affect both new attendees and especially past graduates.
For your freedom,
T. Harv Eker
Founder, Peak Potentials Training

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Mia Roni
Beverly Hills, US
Send a message
Nov 11, 2010 10:22 pm EST

I am looking to connect with anyone who would like to create a group's complaint or contact the Federal Trade Commission as a group.
Please let me know if you are interested. It is time to STOP PPT's disrespectful attitude!
It is one thing to teach someone to make money and expect commitment, and it is another thing entirely to have the curtsy to provide customers with appropriate customer service and integrity. I feel PPT does not have integrity, it is mostly about excellent marketing and manipulation!
My email is: doctorlami@gmail.com
THAN YOU!

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anon40
US
Send a message
Apr 02, 2011 6:48 pm EDT

For those out there who are able to think somewhat neutrally, you do not need to be part of the 'rah rah' crowd that PP counts on for its bread and butter.
Yes, the MMI is absolutely great content and of course they have to sell courses at the end to make up for the MMI being tuition free. However I found it just plain unhealthy, having attended 3 of their courses now including MMI, that they pack sooo many people in. Really. Really uncomfortable and unhealthy.
If you have the money to spend on this as entertainment, then it's perfectly fine. But I have truly observed the presenters to be very highly trained salesmen, and I've seen enough slick salespeople to know.
They post high feedback on their site - but that feedback is taken at the key point of a 'rah rah session' at the very end of a tiring several hours. And it is meant to create 'glowing' feedback. They feedback is absolutely not neutral and coming from a place when people are thinking normally.
I have also seen how they treat volunteers- the volunteers make a measly $100 credit or so for a lot of volunteering, which they can use towards courses. Considering how much the courses are, you know that's a ripoff. But hey, these folks want to be treated like that and not hold a higher standard for themselves. It's just a shame a company will take advantage of the volunteers low standards.
I met one volunteer who seemed pretty exceptional and I asked him why doesn't he work for PP. He honestly told me that PP was considering hiring him but because the economy was going down they were holding off on hiring! (Although he didn't seemed to mind) but it bothered me that such a company, with all it preaches would not have such a problem with its mindset "Its the economy" !

I've attended a few courses like I said, and that means I met several people who also had taken a few courses or several. Honest to God, none of them were able to tell me how they actually used it to improve their business or financial situation. Their responses were, 'it will help someday'. Not anywhere near what PP claims about it's instant results.
What was more surprising to me, is those who seemed more invested (like having bought a lot of courses etc.) were more defensive (and yet that should not surprise me) about how people who made critical comments about the courses were just 'negative people'. Mind you, when I got some of these same folks in confidence (at some level) it was clear they hadn't been making much progress despite their investment.

Bottom line- PP courses are great for entertrainment. You can even some some useful tips. But sales pressure which has fear/scare tactics and a 'great' undermining psychology is their way of getting more money. Their courses are NOT worth the tuition, unless completely taken for fun if you want to spend that money.
They know there are a lot of hopeful people in the world, and coupled with their own journeys of knowing desperate people will do most things, they've successfullly combined it with their courses. They definitely have a cult approach and while many will still take their courses after reading this, it is understandable as you 'have hope'. But just keep your expectations of true results low, and the best advice is to leave your ccard at home. These folks can border on true 'snake oil' salesmen. But they know what's the legal line they can cross and what they cannot - they are professionals. The people who say they have made their money back - some of the admitted in person to me at the courses 'they are on a pathway to making their money back and more' - that is VERY different statement. Funny it is those people who keep 'insulting' others who make the critical comments on these boards.

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icdfrosch
DE
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May 18, 2011 10:00 pm EDT

I am a german clinical psychologist, 3 weeks ago I had the "chance" to visit a “Millionaire-Mind-Seminar” in Barcelona with an old schoolfriend. A to me unknown Mr. T. Harv Eker peak-potential trainer, first of all salesman, tried to sell his absurd expensive trainings throughout the free seminar to all participants (about 1200 people) . He ran this seminar in Berlin just about 6 weeks ago, and I wondered about the hype on it, as friends of my former schoolfriend bought a lot of the high-priced courses. The things told and practiced were partly effective in changing inner states of mind and Mr. T. Harv Eker in parts appeared to be authentic when claiming for sympathy, but highly manipulative and aggressive. As I did a lot of psychological self-experiences I enjoyed a weekend in Barcelona combined with an insight on professional manipulation techniques with low ethical standards: In my opinion a lot of psychological elements (mental programming, suggestions from hypnotherapy, NLP and highly emotional experiencing) were misused to make the partcipants buy his courses. Misused, because elements of psychotherapy were associated in unrelated terms: “..only the people with the right mind and out of their comfort-zone….., will achieve success and what else….. “. This LGAT created a state of mindless, subconsciuos euphoria”. Highly dangerous for people with emotional and/or financial problems, interesting for people, that want to surf on the wave of self-experience, but overall highly manipulative and with a high risk of emotional addicction. Effective Interventions (such as restructuring of dysfunctional thoughts… creating an athmosphere of pretence caring for each other during high emotional experiencing) were connected to wrong conclusions, amidst circular reasoning (”People who avoid fear, will never achieve wealthfare … so I want you all to buy this course for 8800 Euros” a few steps later the sale of the courses becomes triggered by elements of fear: “People, that do not buy these courses now, will always fail to see the right options in their life..and so on….” the whole thing in perfect timing and cleverly arranged for instant selling. As this guy is trying to spread on the european market and as he is up to now unknown to critical opinions, he had good chances, to sell his courses in Berlin and Barcelona: In Berlin and Barcelona about 150-200 people (150 x 8800 Euro = 1, 32 million Euros) bought these courses, of wich mostly had not been aware, that they just payed the entrance fee to some sort of cult under the guise of a motivational training. After my experience I informed the german organisation for cult watch about courses from PP.

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nsgould
US
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May 26, 2011 8:37 am EDT

I took my first MMI in May of 2009 and signed up for Quantum leap which was a package of all the current courses Peak Potentials offered. Nearly all the courses I took were game changers in terms of the incredible tools I gained and the intensive work shop environment in which to practice, review, and implement the techniques we studied. On a practical financial level, two years after starting my Peak Potentials journey, I am running two successful businesses and making more money than I ever have. My entire attitude about money and finance has become more healthy and organized, and I'm more in control of my life now than ever.

Internally, I've come much more into my authentic power, and discovered more about my mission on the planet, to inspire people to enhance their natural creativity, to make sure children have access to quality arts education, and to work to build bridges between people in order to help us see our similarities rather than our differences.

Peaks uses fun accelerated learning techniques that keep you involved and energized, and yes, you do feel euphoric during and after taking a peak potentials course. A great deal of that euphoria comes from the fact that so many people are working together in an extremely positive environment with other like minded individuals to change their lives and make a difference in the lives of others. Of course Peaks offers other courses and camps! I'll tell you from personal experience that they're all amazing! It's up to the people who take the courses to use what they learn and keep the momentum moving forward by being accountable with friends who are also willing to change non supportive habits.
This isn't for everyone, and not everyone is ready to make those kinds of changes in their lives. That's ok, because it's just the way it is. I do find on these forums, however, that most of the negative posting comes from people who
have little or no experience with Peak potentials training.

Try taking fifteen courses, studying, applying, and utilizing the tools, and then make an assessment as to what works and what doesn't.

The people I've met at Peak Potential's events have been some of the most genuine, positive, and productive people I've ever encountered, and they are by and large dedicated to making a positive difference in the world. I'm happy
to count myself among them. I'm also a member of the Karma Krew, who are a group of dedicated volunteers who play an integral role in Peak Potentials courses and camps. Working as a volunteer provides a wonderful opportunity to give back and to share in the transformation of other people wanting to change their lives for the better. It's an amazing experience, and I recommend it whole heartedly!

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Seminar Junkie
Melbourne, AU
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Jun 04, 2011 5:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hmm...very interesting and diverse opinions...

I am a current Qantum Leap member and so far have attended 3 courses...I do agree that their customer service is disappointing and the administration is shocking...they change the times, venues, location on very short notice, if any and expect people to do what ever it takes to get there...

When i signed up I was promised that I was able to postpone some courses if I had a legitimate reason so when I did I was asked to pay $500 AUD as a penalty fee...I don't think it was fair, because they changed the camp venue to another country and changed the date too so it clashed with my bestfriends wedding but at the time when I promised my bestfriend the dates did not clash...And at the last seminar they changed the start time and only emailed people about the changes but some people didn't get the email so missed the first half of a day...They should have called to inform people to ensure people were aware of the changes...So I totally agree that you need to be careful and get things in writing before signing up and handing over your hard earned money...They run the business on skeleton staffing and honestly when it comes to customer service they do not walk their talk or eat their own cooking...They teach you to be big on integrity but are they?hmmm? I am not so sure!

The courses have been great and the strategies, systems and skills they teach you work...The things I have learned and applied to my life has accelerated not only my business but my relationships with myself, husband, family, others and the world..It has taken me to the next level in every area of my life...I have meet beautiful people and had amazing experiences...All this is priceless! So yes they are hopeless with their customer service and management but the teaching you learn makes up for it ten folds...

If I had a choice to get my money back and not have gone to the courses OR paid and did the courses. I would definitely choose the later than to have what I have learned and experienced be taken back...

These courses aren't for everybody but if it resonates with you then it will work wonders...

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anthonym50000
US
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Oct 27, 2011 4:08 pm EDT

People: try filing complaints with the better business bureau...people tend to take their reviews much more seriously. A legitimate company usually cares what their BBB rating is...

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joetaken
KZ
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Jan 06, 2012 4:05 pm EST

Anyone who had ANY problem with "Peak Performance" should really search out a man with the name of "Robert James Alexander Baker" who is/did work on/off for them for a couple of years. I WAS his layer and he still owes our firm over 360 000 US dollars in legal fees. Now Im drunk and im going to tell you the truth about this ### because I cant stand it anymore! (and because he KNOWS he wont take legal action against me - because he WILL loose:-) Robert JAmes Alexander Baker without ANY doubt has YOUR MONEY! He worked in Vancouver - and still lives in Vancouver Canada - I believe in Coquitlam, Canada.
His wifes father lives on Native Canadian land, his wife is 1/16th Native Canadian wife. This guy has been the SCAPE GOAT for ALL of the lost clientele money claims coming in from not only Peak PErformance, but as well from 7 other Canadian, German and Australian firm…I should know because I helped this man "bury the money" if you will. Funny thing is, is that 90% of all of his
co-workers DIDNT EVEN KNOW about Roberts role in the company, they just all assumed he was some regular guy…

Basically theres a loop hole in Canadian law which allows people of Native Canadian descent (Roberts American FACT) to NOT pay back monies to there employer for very, VERY specific reasons (which I will not discuss here). What Robert did, is contrive a scheme...the companies - "claimed" (a lie they worked with one another) that he stole company (literally YOUR MONEY) without ever having taking legal action Robert. Thats why they will not and CAN NOT pay your monies back to you!
This guy is LITERALLY sitting on close to 6 and one quarters of a millions dollars (stowed in his wifes bank account in a native Canadian reserve). Last time I counted it was 34 clients from 12 countries. 7 years from now he (with his wifes permission) will LEGALY be able to open this account and withdraw your cash - dispense it amongst his partners in crime, and NO ONE - NOT YOU, NOT ANYONE can do ANYTHING about this! So there you go folks - probably one of the strangest yet absolutely TRUE things youve ever read! Now you all know how the real world works.

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another sucker in socal
Spring Valley, US
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Mar 01, 2012 8:08 pm EST

I signed up for a $3995 course last November and due to health concerns (and financial issues, since attending their "free training" course, I asked for a refund on a course that I have never taken or intend to take now... Unfortunately, they are based in Canada, so the BBB can't really take any action against them. AMEX sought to secure a refund and seemed to be powerless to refund the charges, even though I have received NO BENEFIT for my $4k "investment". I am writing it off my taxes as a "theft of funds" and will continue to spread the word about their sad business practices... it is all about the money to them! Sign me "another sucker"

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Di H.
Pasadena, US
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Mar 06, 2013 8:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Everyone is entitled to their own opinions. Peak Potentials Training works for some, and that's fantastic. But for some of us, it's not so great and there is nothing wrong with that. However, I agree 100% that they do not honor their refund policy.

See my review: http://www.complaints.com/2013-03-06/education/peak-potentials/pasadena-ca-91106-us/peak-potentials-out-of-integrity-with-their-refund-policy/1001362619548641638.html