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CB Wellness and Spa Persona Day Spalon
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Persona Day Spalon
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Persona Day Spalon
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www.personadayspa.iwantamassage.com

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Persona Day Spalon Complaints 1

How responsive is Persona Day Spalon's customer service?

0 Resolved
1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Persona Day Spalon’s rated by spa-goers?

Persona Day Spalon’s earns a 1.0-star rating from 1 reviews, showing that the majority of spa-goers are dissatisfied with their pampering sessions.

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Persona Day Spalon My daughter booked manicures and pedicures for her wedding months in advance for a Friday (her wedding was that Sunday) and asked if each person

My daughter booked manicures and pedicures for her wedding months in advance for a Friday (her wedding was that Sunday) and asked if each person could be done at the same time. She was assured that we would. We were not! Upon arrival they told her one bridesmaid that they didn't have time to do her manicure because someone had called out. The polish on the maid of honor's nails would not dry. She did hit her nail and instead of taking off the polish and redoing it, they dabbed at it which just made it worse! They were so tacky that she asked for the polish to be removed and they still charged her. Another bridesmaid's nail polish was so thick that the whole polish peeled off in one piece. When we all walked outside, that's when we all started noticing problems! You could see through my color and one finger still had my old polish on the cuticle. Here is the worst! The bride had several fingers where parts of her nail was not even painted and the polish was not smooth on another two. The next day we had to glue her gel nails down on two of her fingers! Her wedding was the next day and her nails were a mess.The day after her wedding, 3 gel nails fell off while driving to her honeymoon! We did not have the time to go back in with all the problems because we had another appointment to get to. So I phoned when we got home and spoke with a manager and was told that I had signed a form and they would not give me back a refund (rudely) I then asked to speak to the owner on Friday I have called several times since then and I have still not spoken to the owner!NO ONE has called me back even after I was told that she would call me back. The owner has continued to ignore my phone calls. I was told by the manager when I called on Friday to come in and they would fix it. We could not because of a prior wedding appt. and on Saturday we also could not because of prior appts. I was told she would give us 50% off on future polish. I will not go back there! I paid for a service that we did not receive.

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Is Persona Day Spalon Legit?

Persona Day Spalon earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Persona Day Spalon to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Persona Day Spalon is known for their high standards and safety. If you're thinking about dealing with Persona Day Spalon, it's wise to check how they handle complaints.
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About Persona Day Spalon

Persona Day Spalon is a premier wellness destination that offers a wide range of luxurious spa and salon services. With a commitment to providing exceptional experiences, Persona Day Spalon has established itself as a trusted name in the industry.

At Persona Day Spalon, we pride ourselves on our team of highly skilled and experienced professionals who are dedicated to delivering personalized treatments tailored to meet the unique needs of each client. Our staff undergoes rigorous training and stays up-to-date with the latest techniques and trends in the industry, ensuring that our clients receive the highest quality services.

Step into our tranquil and inviting space, and you will immediately feel a sense of relaxation and rejuvenation. Our spa is designed to provide a serene ambiance, allowing you to escape from the stresses of everyday life and indulge in a moment of pure bliss. From the soothing music to the calming aromatherapy scents, every detail has been carefully curated to enhance your overall experience.

Whether you are looking for a therapeutic massage to alleviate muscle tension or a rejuvenating facial to enhance your natural beauty, Persona Day Spalon has a comprehensive menu of services to cater to your specific needs. Our massage therapists are skilled in various techniques, including Swedish, deep tissue, and hot stone massages, ensuring that you receive the perfect treatment to address your concerns.

In addition to our spa services, we also offer a full range of salon treatments to help you look and feel your best. From haircuts and styling to manicures and pedicures, our talented stylists and technicians are dedicated to creating a look that reflects your unique personality and style.

At Persona Day Spalon, we understand that self-care is essential for overall well-being. That is why we go above and beyond to create an environment that promotes relaxation, rejuvenation, and self-discovery. Our goal is to provide a holistic approach to wellness, allowing you to achieve a sense of balance and harmony in both your mind and body.

When you choose Persona Day Spalon, you can trust that you are in capable hands. Our commitment to excellence, attention to detail, and passion for what we do sets us apart from the rest. Experience the ultimate in pampering and self-care at Persona Day Spalon and let us help you embark on a journey of wellness and transformation.
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Overview of Persona Day Spalon complaint handling

Persona Day Spalon reviews first appeared on Complaints Board on Jun 30, 2023. The latest review My daughter booked manicures and pedicures for her wedding months in advance for a Friday (her wedding was that Sunday) and asked if each person was posted on Jun 30, 2023. Persona Day Spalon has an average consumer rating of 1 stars from 1 reviews. Persona Day Spalon has resolved 0 complaints.
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  1. Persona Day Spalon Contacts

  2. Persona Day Spalon phone numbers
    +1 (717) 646-8261
    +1 (717) 646-8261
  3. Persona Day Spalon address
    1000 Carlisle St # 9, Hanover, Pennsylvania, 17331-1121, United States
  4. Persona Day Spalon social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  6. View all Persona Day Spalon contacts
Persona Day Spalon Category
Persona Day Spalon is ranked 65 among 69 companies in the Wellness and Spa category
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