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A Unique Fashion Experience
Embark on a fashion journey like no other with Petallush. As I delved into the world of Petallush, I discovered a treasure trove of trendy styles that spoke to my soul. The experience was a mix of excitement and anticipation as I explored their collection. While some aspects were delightful, there were moments of uncertainty. However, the overall quality and timely delivery left a positive mark. Petallush is a destination for those seeking unique fashion pieces that stand out from the crowd. Dive in and let your style shine with Petallush!
As described
It was easy to order but be aware the dress I bought was listed at $44.00 but when it came to pay it was $77.00. It's listed in American amount then changed over to Canadian. The $77.00 was a bit much but because I promised it to my granddaughter I went through with the purchase. But told her to be aware that the price is different for Canada.
Inaccurate sizing
I like the items, but half my order is way too small! An XL dress that I thought would be big on me will have to substitute for the M I bought for a gift.
Glad that I still have a gift, but now I have all these things to return. The M I ordered is sized like an XS, and I know sizes because I've been a custom dressmaker for 25 years.
Disappointed
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Pros
- Trendy Apparel Selection
- Affordable Fashion Options
- Regular New Arrivals
- Free Shipping Available
- Easy Return Policy
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Cons
- Limited Brand Recognition
- Narrow Product Range
- No Physical Retail Presence
- Potentially High Price Points
Happy!
I ordered 3 dresses the first time. One for correctly so I emailed about sending two back for a refund. They asked if I would take half the cash amount and keep the clothes that didn't fit. I declined so they offered a full credit and keep the clothes. I gave the two dresses to my friend and chose three different items. I love the new items. Ultimately, I'm happy!
Cute Clothes, but odd sizing. Returned!
Shopping was easy and I got the clothes in record time. Typically I am a 4/6 and a S/M, I ordered a size large denim skirt (bc i didn't want it to be too short) and I can't even get it on. I also ordered loose and flowy pants, and they are disgustingly tight, lol. Not keeping anything and unfortunately probably won't come back because 100% of the items I tried didn't work, especially when I sized up.
Consistent quality and value
I've ordered a few dresses and a sweater from Petallush this year and I love them all! They're so comfortable and beautiful, and a lot of the dresses have pockets! The sizing charts are very useful in finding the right size and have never led me astray. My Black Friday order had a much longer delivery time than usual but it was likely just because of so many packages being shipped around Christmastime.
Did not fit
This experience would have been just fine, only the dress did not fit. I used the charts provided and ordered accordingly ? but it does not fit all, except for the sleeves. I was so sure that it would fit, that I did not request a return policy form and now I need one. If it is possible to receive that form, so I can return the dress, I would appreciate it. Also, the color of the dress was much darker when it arrived than it looked in the advertisement.
These clothes and the company are totally amazing!
These clothes and the company are totally amazing! I can't believe I never knew about them before, I already received the first two dresses and just ordered a white cotton button down shirt which I look forward to receiving. This web page seems to be easy to navigate in the customer service is excellent, I cannot stress that enough! I am truly a satisfied customer. These days it is very hard to find quality clothes and when you can get them at an affordable price!
Chinese, too small, cheap quality, pricey, no refund
Dress was supposed to fit a size M 8/10 and I am only a B cup, size 7 and it was so tight in the chest and back I couldn’t move my arms or get it on or off easily. When it was supposed to be a little big. Dress was translucent as well and when I contacted them to return it the girl who answers named Rachel tells you you can’t have a full refund and they do not want the dress back. Only offered $22 about half of what I paid and these dresses aren’t cheap they’re almost $50 a piece, definitely not worth the money. Paid $12 for the dress to be mailed back anyway since I can’t wear it.
Recommendation: Do not waste your money
The worst customer service!
The company is a joke! I amd OUTRAGED at this point! The worst customer service. As a consumer it is our right to be able to purchase and return items if unsatisfied. I ordered multiple pieces that did not fit my body shape. The policy is to contact customer service for a return, which I did. Now after 4 emails back and forth - I have been offered to keep everything at 1/3 cost, then at 1/2 cost, offered a "discount" gift card of $173 to keep everything and order more. I want my REFUND! THIS IS UNACCEPTABLE! The clothes do not fit! It seems like their ploy is to keep stringing you along until you are past the 30-day mark to get anything at all! I would very much push for a lawsuit (like someone else that posted). DO NOT ORDER FROM THIS COMPANY!
Recommendation: DO NOT PURCHASE FROM THIS COMPANY!
Disappointing Experience with Petallush: Poor Quality and Terrible Customer Service
I recently purchased a bathing suit from Petallush and unfortunately, it was not a good experience. The customer service was the worst I have ever experienced. I sent an email the day I received the purchase, but it took me days to get a response. I was trying to reorder a smaller size, but I had to figure it out on my own. I ended up paying an additional $16 on top of the $41 I already spent. The bathing suit was very cheaply made, and I was disappointed with the poor quality of the product. The shipping cost was also high, which added to my frustration. I tried to communicate with them through email, but I only received two replies out of the eight emails I sent. I am sorry to leave a bad review, but this has been a terrible experience. I am not going through this again. I have never had this happen with other online vendors. Overall, I would not recommend Petallush to anyone looking for quality products and good customer service.
Petallush Review: Disappointing Dresses and Hassle Returns Process
I tried out Petallush and I have to say, I was disappointed with some of the dresses I received. The dimensions stated were not accurate and the sizes were off. It was frustrating because I really wanted to wear these dresses, but they just didn't fit right. When I tried to return them, I found out that the company doesn't offer free returns. Instead, they gave me credit to try more dresses. While I appreciate the gesture, it was still a hassle to deal with.
To make matters worse, the company makes it difficult to do returns. There's no phone number to call and get things taken care of quickly. I needed my promo code reset because the website had an error when I was ordering, but I couldn't even call to get a simple matter taken care of. It was frustrating to say the least.
Despite all of this, I decided to give Petallush another chance and try more dresses. I'm hoping that these will be useable and fit better than the previous ones. However, I'm still hesitant to order from them again because of the hassle I had to go through with the returns process.
Overall, I wouldn't recommend Petallush to others. The dresses may look nice on the website, but the sizing and dimensions are not accurate. Plus, the returns process is a hassle and there's no phone number to call for assistance. If you're looking for a stress-free shopping experience, I suggest looking elsewhere.
Disappointing Experience with Petallush's Premium Shipping: Delayed Delivery and Poor Communication
I bought some clothes from Petallush two weeks ago and I paid for the premium shipping. They said it would come in 3-5 business days, but it's been 10 business days and I still haven't got it. I messaged them to ask what's going on and they didn't even say sorry that I paid extra for faster shipping. They also didn't offer to pay me back for the extra cost. They just told me that one of my items wasn't available anymore and asked if I wanted something else or a refund. I'm not used to this kind of bad communication and lack of transparency with online orders. I'm not happy with them at all. I hope the clothes are good when they finally come, but I don't think I'll be able to return them if I don't like them.
Petallush Review: Terrible Customer Service and Defective Dresses
I gotta say, I'm pretty disappointed with Petallush. I thought I was getting a good deal on some dresses, but boy was I wrong. First off, one of the dresses I ordered got cancelled after it had already shipped. And of course, it was the one I needed for an upcoming event. Talk about bad luck, right?
But it gets worse. When I finally received my order, both dresses had defects. One had a broken zipper and the other had a big ol' stain on it. I'm not even sure what it was, but it definitely wasn't coming out in the wash. And honestly, even if it did, I don't want to wear a dress that's been stained and then returned. That's just gross.
So I tried to return the dresses and get a refund, but Petallush was not having it. They offered me a measly $25 refund if I kept the dresses. Um, excuse me? I paid over $40 for each dress and neither of them were even wearable. I wanted a full refund and I was willing to send the dresses back. But nope, they wouldn't budge.
Eventually, they offered me a $75 gift card to use on a future order. But my original order was over $80, not including the shipping fee. So how is that a fair compensation? It's not. And honestly, I don't even want to give them any more of my money.
Long story short, Petallush is a scam and their customer service is terrible. Do yourself a favor and don't buy anything from them.
Poor Customer Service Experience with Petallush: Difficulty Returning Item for Refund
I recently bought a dress from Petallush and unfortunately, it didn't fit me properly. I checked their return policy on their website and it said that I needed to contact their customer service by email to get return authorization. After that, they would give me the address to send the item back.
I reached out to them and they started offering me all kinds of deals to keep the dress, but I wasn't interested in anything other than returning the item and getting a refund on my credit card. They kept going back and forth with me and every offer they made meant that I would lose money in some way.
I kept insisting that I only wanted to return the item and get a refund, but I'm still waiting for a response from them with the information on how to send the dress back. I'm really disappointed with their customer service and I don't think I'll ever do business with them again.
This is why I prefer to shop on Amazon or other larger and more reputable companies. They ship items quickly and returning merchandise is hassle-free. All I need to do is indicate that I want to return the item, give them a reason, and they immediately send me instructions on how to return it. Most of the time, returning the item is free of charge for the customer.
I'm sure the quality of Petallush's clothes is fine and many people may be happy with their purchases. However, if you're not satisfied and want to return the item(s), be prepared to go round and round with their customer service to get your money back. This really lowers Petallush's credibility and makes me not want to do business with them again.
No refunds
If your item doesn't fit, you can't get your money back. After several days of arguing with them over the email, I got part of my purchase price back. They kept the rest. It's a rip off! Here is part of the email they sent me: "we refund you $12 to your original payment account that you used to pay before as compensation and you keep the item without return". Keeping a dress that doesn't fit is not a good solution to this problem. I've been robbed!
Recommendation: Don't buy from Petallush!
Gorgeous Dresses and Frustrating Checkout: My Petallush Review
I recently stumbled upon Petallush and was thoroughly impressed with their collection of dresses! It was such a pleasure to browse through their website and admire the gorgeous dresses they offer. I appreciated that there was a size chart available for each dress, which made the selection process much easier.
However, I did have some issues with the checkout process. Despite attempting to check out multiple times, I encountered some difficulties in putting in my credit card information. I found this to be frustrating, as I was eager to finalize my purchase. Eventually, I was able to complete my order using my mobile device.
Unfortunately, my order was completed before I had a chance to input my credit card information, which made it difficult to update or cancel my order. In hindsight, I wished that the checkout process had been smoother, but despite this issue, I remain impressed with Petallush's offerings and would definitely consider purchasing from them in the future.
Overall, I would highly recommend Petallush to anyone looking for a beautiful dress. While the checkout process may present some minor complications, their selection and overall shopping experience is definitely worth checking out!
Disappointing Experience with Petallush: Late Delivery, Poor Quality & No Empathy in Customer Service
As a customer, I must say that my experience with Petallush (petallush.com) has been quite disappointing. The biggest issue that I faced was that my order was delivered to the wrong address. Given the fact that I had placed the order well in advance of the delivery date, I was extremely frustrated that the company could not ensure that I received my order at the correct address.
When I reached out to customer service, they simply informed me that their return policy is valid for 30 days and tried to absolve themselves of any responsibility for the shipping mishap. While it is true that the delivery company is responsible for ensuring that the order reaches the correct address, I would have appreciated it if Petallush had shown some empathy for my situation and offered some sort of solution.
To make matters worse, the items that I did receive did not match the pictures at all. For instance, the dresses that I had ordered, which were supposed to be knee length as per the pictures, turned out to be significantly longer and almost reached my ankles. This was particularly frustrating as I am 5'8" and had specifically chosen those dresses as they were meant to be the perfect length for me.
Additionally, the material of the dresses was see-through and felt cheaply made, and this was true for all of the items that I received. I found it to be quite disappointing that the company had not invested in better quality materials for their products.
Given my experience, I'm afraid I cannot recommend Petallush to anyone. While they have a decent website and a good selection of items, their customer service and product quality leave a lot to be desired. It's a shame, really, as I was quite excited to try out some of their clothing. However, I believe it's important to be honest about my experience and let others make an informed decision about whether or not to give Petallush a try.
Petallush: Quality & Affordable Dresses for Kids - My Review
Recently, I purchased a beautiful dress for my daughter from Petallush, an online retailer. At first, I was a bit nervous about ordering from a company based in China, but much to my surprise, the dress arrived much sooner than expected! It only took about a week for my package to arrive at my doorstep.
The dress itself was absolutely stunning and fit my daughter perfectly, which is always a concern when purchasing clothing online. I'm thrilled to say that this dress fits very true to size, so there's no need to worry about it running small or large. My daughter typically wears a size 8-10, and we went with the medium, which fit her nicely.
However, I do need to mention that this dress is extremely see-through. We had to buy a full-length slip to wear underneath to ensure my daughter was fully covered. But once she had the slip on, it was like it belonged on the dress! It actually added to the beauty of it and my daughter looked absolutely stunning.
Overall, I highly recommend Petallush if you're looking for quality items at an affordable price. Despite my initial concerns about ordering from China, I was very satisfied with their service, quick delivery, and the beautiful dress we received for my daughter.
Unhelpful and Invasive: My Experience with Petallush Fashion Retailer
I recently tried out Petallush, an online fashion retailer known for its adorable dresses that are made from 100% cotton. I was excited to receive my order of six new dresses, but unfortunately, my excitement quickly turned to concern when I noticed that I had developed hives all over my body after wearing them.
Considering the severity of my allergic reaction, I immediately contacted Petallush to request a return of the items. However, I was thoroughly taken aback when I was told that I needed to send naked photographs as proof of my condition. While I complied with their request, I found this to be an extremely invasive and unnecessary demand. After exchanging numerous emails with the customer service team for over a week, I was shattered to discover that Petallush would not accept my return due to the fact that I had washed the dresses prior to wearing them.
Moreover, they even went as far as to claim that I was lying about my allergic reaction, which was both hurtful and untrue. In light of this experience, I strongly believe that Petallush should disclose the chemicals they are using in their clothing prior to making a sale. Not only would this be more transparent for customers, but it could potentially prevent future incidents like mine from occurring.
Overall, my experience with Petallush was disappointing and I would not recommend shopping with them to others. While their clothing may be undeniably cute, the risk of potential allergic reactions coupled with their unhelpful customer service and questionable business practices are far from worth it.
Petallush Complaints 20
Return service
I purchased 5 dresses for 189.99$ from petallush on 9/5/23. Typically, clothing orders I have placed elsewhere over the past year are delivered within a week. It took over 2 weeks for an update on the tracking information and I even emailed the company on 9/17/23 to check on the status of my order and got a vague response. I finally received my order over 2...
Read full review of PetallushPetallush Review: Cute Clothes, But Shipping and Communication Need Improvement
I bought a dress and a swim suit from Petallush a while ago. The dress was really cute, so I decided to order from them again. However, I had some issues with the shipping. The swim suit took a really long time to arrive, and when I called to find out what was going on, they told me that the dress was out of stock and they wouldn't send just the suit. I was confused because the dress was still available on the site, even though they were telling me it was out of stock.
Despite this, I decided to give Petallush another try. I really like their dresses, and I'm hoping that my next order will go more smoothly. I'm keeping my fingers crossed that everything will be in stock and that my items will arrive on time. Overall, I think Petallush has some really cute clothes, but they need to work on their communication and shipping times.
Disappointing Experience with Petallush: Poor Customer Service and Delayed Delivery
I had a pretty bad experience with Petallush. I ordered some items from their website, but unfortunately, they didn't meet my expectations. When I asked for a refund, they kept giving me other options instead of just refunding my original order. After some back and forth, they finally agreed to give me a $75 credit.
I decided to use the credit and buy some new items, but it's been 21 business days and my order still hasn't arrived. I reached out to them to let them know that the tracking number they provided 19 business days ago doesn't work and doesn't link to any active package. They keep telling me that my order is on the way, but they won't give me a new tracking number.
Honestly, I wouldn't recommend Petallush. It's frustrating to deal with a company that won't refund your money and then doesn't deliver on their promises. Save yourself the hassle and find a different place to shop.
Is Petallush Legit?
Petallush earns a trustworthiness rating of 51%
Think twice and be always careful when sharing sensitive information.
Petallush has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Petallush's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Petallush.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Petallush.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Petallush and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
Unprofessional Policy: Petallush Won't Allow Returns for Large Orders
I got an email from Petallush about my order, and they seemed worried about it being "large." They even warned me that I couldn't return any items. I was pretty upset about this, so I just decided to cancel the whole thing. I mean, who wants to deal with a company that won't let you return something if it doesn't fit?
I recently spent a lot of money at $#*!'s Sporting Goods, and I had a great experience there. One of the items I bought had a defect, probably from being tried on in the store. But when I took it back, they made it really easy for me to exchange it for something else. That's the kind of customer service I expect from a company.
It's just not cool for Petallush to tell me I can't order something online and then return it if it doesn't fit. That's super sketchy and unprofessional. I hope they'll refund my money, but if they don't, I'll definitely update this review.
Disappointing Experience with Petallush: Partial Refund and Poor Customer Service
I gotta say, I'm pretty disappointed with Petallush. I ordered a dress and it didn't fit right at all. So I figured, no big deal, I'll just return it and get my money back. But nope, that's not how it works with these guys. They only gave me a partial refund, not the full price I paid. I mean, come on, that's not fair. I feel like I got ripped off.
To make matters worse, the refund they did give me was only $12. That's barely a third of what I paid for the dress in the first place! And they didn't even want the dress back, they just told me to keep it. That's not what I wanted at all. I wanted my money back so I could buy something that actually fits me.
Overall, I'm really unhappy with the whole process. It's not right that they can just keep my money like that. I wouldn't recommend shopping at Petallush if you're looking for a fair deal.
Unhelpful and Invasive: My Experience with Petallush Fashion Retailer
I recently tried out Petallush, an online fashion retailer known for its adorable dresses that are made from 100% cotton. I was excited to receive my order of six new dresses, but unfortunately, my excitement quickly turned to concern when I noticed that I had developed hives all over my body after wearing them.
Considering the severity of my allergic reaction, I immediately contacted Petallush to request a return of the items. However, I was thoroughly taken aback when I was told that I needed to send naked photographs as proof of my condition. While I complied with their request, I found this to be an extremely invasive and unnecessary demand. After exchanging numerous emails with the customer service team for over a week, I was shattered to discover that Petallush would not accept my return due to the fact that I had washed the dresses prior to wearing them.
Moreover, they even went as far as to claim that I was lying about my allergic reaction, which was both hurtful and untrue. In light of this experience, I strongly believe that Petallush should disclose the chemicals they are using in their clothing prior to making a sale. Not only would this be more transparent for customers, but it could potentially prevent future incidents like mine from occurring.
Overall, my experience with Petallush was disappointing and I would not recommend shopping with them to others. While their clothing may be undeniably cute, the risk of potential allergic reactions coupled with their unhelpful customer service and questionable business practices are far from worth it.
Mixed Bag: A Review of Petallush's Online Dress Collection and Shopping Experience
Looking for the perfect dress can be a fun way to celebrate one's individuality, but sometimes it can prove difficult to pin down a reliable online vendor that will satisfy every want and need. With Petallush, there are some serious upsides, but also some significant downsides that make the shopping experience a bit of a mixed bag.
Firstly, let's start with the good: Petallush offers a range of dresses that are of decent quality, so you can rest assured that you're getting something that is worth the money you're spending. However, it's important to note that the quality of the product is not the only thing that matters when it comes to online shopping. The delivery time is also a significant factor.
Unfortunately, with Petallush, the shipping can take quite a while to arrive, which can be disappointing, especially if you're ordering for a special event or occasion. In addition, should you need to return something, this process can also be troublesome, as you are required to cover the costs of the return shipping yourself.
One customer had an unfortunate experience with the returns process, which resulted in a severe amount of frustration. After sending the returned item via FedEx, the customer waited for two weeks before hearing anything back regarding their refund. Upon emailing Petallush, they were told that the company could not locate the item and that somehow, it was their fault. This lack of accountability and slow response times from customer service left a sour taste in the customer's mouth, and they did not receive their refund.
Finally, it's worth noting that Petallush's communication leaves something to be desired. The company only responds to emails once a day during early morning hours, which can be challenging to work around, especially for anyone with an alternate schedule. This doesn't exactly emote a 'customer-first' approach, and can make a buyer feel as though they're not valued.
In conclusion, while Petallush does have some positives, these are outweighed by some pretty significant negatives, which make it difficult to recommend. The customer service can be misleading, which creates further issues when trying to get the desired outcome. Overall, our advice would be to shop elsewhere to avoid any unnecessary heartache.
Petallush Review: Cheap-Looking Dresses and Unfriendly Return Policy
So, I decided to check out Petallush (petallush.com) and ordered 3 dresses. When they arrived, I was pretty disappointed. They looked nothing like the photos online and were extremely cheap-looking. I immediately requested to ship them back and get a refund. However, the customer service representative told me that they could only give me less than half of my money back and keep the items. I was not happy with this response and insisted on returning all of the dresses. The representative then offered me a gift card to use on the website instead of a refund.
Honestly, I really did not want the dresses or the gift card. I was afraid that if I tried to return the dresses, they would receive them and keep my money. The return process was painful and the items were just not worth the hassle. I would never order from Petallush again.
Overall, I was pretty disappointed with my experience with Petallush. The dresses were extremely cheap-looking and not worth the money. The return process was also not very customer-friendly. I would not recommend this website to anyone looking for quality clothing.
Petallush Review: Disappointing Customer Service and Technical Issues with Savings Code
I messaged Petallush to ask about the sizes of their products because I was having a hard time figuring out which size to order. Unfortunately, I didn't get a response back from them, which made me feel like they didn't care about my concerns. That's why I decided to leave my cart behind and not complete my purchase.
However, I did appreciate that they reached out to me afterwards. It showed that they were trying to make things right and that they valued my business. But when I tried to use the savings code they sent me, it wouldn't work. I'm not sure what went wrong there, but it was frustrating.
I think Petallush could improve their customer service by responding to messages in a timely manner. It would make the shopping experience much more enjoyable and less stressful. I also hope that I won't have to pay to return the items I ordered if they don't fit properly.
Overall, I believe that good customer service is crucial for any business. It's what keeps customers coming back and recommending your products to others. I hope that Petallush takes this feedback into consideration and makes some changes to improve their customer service in the future.
Can't possibly return even though they falsely advertise that you can.
Upon receiving my order (two dresses and a top), I knew immediately that the two dresses would not work... For many reasons... Too small... The material was too hot... The style was wrong for me. The top was doable so I decided to keep it. I tried to return mail that day (April 17th) and the mailman at the post office said that I needed a form to mail with it so they would accept it. The only way to get that form is through email which I have tried to do since first receiving the order. I took pictures of the response which said the email address was not correct. I have tried over and over and now my 30 days is up. I have tried to contact Petallush a total of fifteen times and have proof, having taken a picture of my correspondence. When I use the only email available, I get no response.
Desired outcome: I would like for them (Petallush) to contact me and accept my return that I've been trying to initiate for some time. My thirty days is up, only because they would not respond to me ever!
Difficult Checkout Process Causes Frustration at Petallush
When I first visited Petallush's website, I was initially impressed with their collection of floral arrangements and thought it would be the perfect place to purchase flowers for an upcoming wedding. However, things took a turn for the worst when I proceeded to checkout.
Despite filling in all the required material, I found myself waiting and waiting for the checkout process to go through. It got to the point where I almost gave up on the purchase entirely! But, since I needed the flowers for the wedding, I decided to stick it out.
It was only after I had attempted to checkout multiple times that I finally noticed a new, tiny note at the bottom of the page that said "pay now." This was not there before and it took me a while to even notice it! Honestly, it was frustrating and I was surprised that this issue had not been addressed by Petallush.
After what felt like an eternity of trying to complete the checkout process, I finally succeeded. However, I did make a special request for Petallush to ship the flowers as quickly as possible since I needed them for the wedding.
Overall, while I appreciated Petallush's selection of floral arrangements, the frustrating payment process left a sour taste in my mouth. In the future, I would prefer to shop at a website with a simplified and more efficient checkout process.
Disappointing Experience with Petallush: Unfair Shipping Charges & Poor Customer Treatment
To be honest, my experience with Petallush was far from satisfactory. What caused me the most disappointment was the shipping issue. I understand that shipping fees are a common and necessary part of online shopping, however, the way they handled it left a lot to be desired. I was charged for shipping on my first order, and then when I needed to exchange for a different size, I was surprised to discover that it was going to cost me another $9.15. This was already a substantial amount, but to add insult to injury, another $10 was tacked on for the exchange itself! I felt like that was really unfair and not a great way to treat a customer. What made it worse was the fact that the dress I had ordered was not even on sale. To say that I was not pleased would be an understatement. Unless some serious changes are made in the way they handle things, I don't think I'll be giving Petallush any more of my business.
Petallush.com Review: Stunning Dresses but Disappointing Return Policy
When I came across Petallush.com and discovered some seriously pretty dresses to add to my wardrobe, I was ecstatic. I quickly added two dresses to my cart and went through the checkout process, which was pretty straightforward. However, I was disappointed to find that my discount only covered the cost of shipping, and not the dresses themselves.
As if that wasn't enough, I then found out that the return policy only allowed for 15 days, which left me feeling a bit frustrated. I had gone for two sizes of each dress in order to find the best fit, and now I had to make a decision within two weeks. It felt like such a tight window, especially considering how busy I can get.
That being said, I did end up keeping both dresses, as I really did fall in love with them. But I do still feel a bit discouraged knowing that the return policy is so strict. If it weren't for the fact that I had my heart set on these particular dresses, I may have chosen to shop elsewhere.
Overall, Petallush.com does offer some beautiful pieces, but I do think their return policy could be more accommodating to customers.
Petallush Website Review: Beautiful Dresses, But Technical Difficulties Faced During Ordering Process
As someone who's recently tried out the website Petallush, I have to say I faced some challenges while placing my order. Upon placing my order, I seemed to have had trouble getting an order number as the site kept redirecting me back to the payment screen. Although I was persistent and entered all my details about six or seven times, I'm hoping I'll only be charged for one dress and receive only one.
Furthermore, I was disappointed when trying to leave a note while making my purchase as I seemed to have encountered some technical difficulties again. Despite my best efforts of trying to leave a note, I kept getting redirected back to the notes section screen repeatedly, and I'm unsure whether the message got through to the seller or not.
Despite these initial challenges, I must say that the site has some beautiful dress choices, and I'm excited to receive my purchase soon. Hoping for a seamless delivery experience!
Review of Petallush: Frustrating Customer Service and Delayed Delivery
As a concerned and anxious individual, I would like to share my experience with the online fashion store Petallush, hoping that it would help other shoppers make an informed decision. In my recent interaction with the company, I had to face a frustrating time reaching out to them. I had several queries about my order but could not find a phone number to call. While email communication is convenient, it can also be time-consuming, especially when you need real-time assistance.
Moreover, I faced an issue with the timely delivery of my order. As the dresses I ordered were not in stock, I had to order three dresses for my daughter's upcoming graduation ceremony. However, out of the three dresses, I am yet to receive two of them. This delay is causing me a great deal of anxiety as the graduation ceremony is just next week. I paid an extra $20 for express shipping to ensure that the dresses would reach me on time, but now I feel like it has been a wasted effort.
As a consumer, I think it is essential for businesses to be accessible through multiple channels, and for them to fulfill orders in a timely and dependable manner. Although I cannot vouch for the quality of the dresses yet, I believe that customer service and order fulfillment are equally important in building trust and loyalty with shoppers. While I am still waiting for a response from the company, I hope that they take this feedback constructively and improve their services in the future.
Unsatisfactory Experience with Petallush: Misleading Descriptions and Inaccurate Sizing
I recently had an experience with the online clothing retailer, Petallush, and unfortunately, it was not a positive one. Despite carefully following the company's sizing chart and sizing up, every single item that I ordered was far too small - some were so small that I couldn't even get them passed my chest! Not only that, but I ordered a shirt that was advertised as gray, but it ended up being a completely different color when it arrived - a tan shade that was not at all what I was expecting.
Feeling disappointed and frustrated, I decided to return all of the items that I had purchased from Petallush. This process proved to be another setback, however, as I was required to pay for the shipping costs myself - an additional expense that I had not anticipated.
Overall, I was extremely disappointed with the experience that I had with Petallush. Their product descriptions are incredibly misleading, and the sizing is completely off. Unless you happen to be a very small Asian woman, I would highly recommend staying away from this company. While I had hoped for a positive shopping experience with Petallush, I ended up feeling incredibly let down and unlikely to order from them ever again.
Limited Color Options: Review of Petallush Dresses
Dear fellow shoppers,
I recently had the chance to make a purchase on Petallush.com and, unfortunately, I must say I was quite disappointed with the range of colors available for their dresses. As a woman who loves to wear deep pinks or light blues, I couldn't help but wonder why the colors offered were so off-putting. Who actually enjoys wearing light gray or browns, especially during summer months?
Despite my disappointment in the lack of options for more flattering colors, I ended up purchasing two dresses because I was impressed with their styles. Being in my 70s, I often have a difficult time finding clothing that is both modest and age-appropriate, so I decided to give it a try.
While the dresses' designs ultimately won me over, I couldn't help but wish for better color choices. I mean, I have to dye one of them just to make it presentable for wearing outside of the house!
In conclusion, while I admire Petallush for their style choices, I can't help but hope they'll consider expanding their color options in the future. Otherwise, I fear that many of their potential customers will be just as disappointed as I was.
Sincerely,
A concerned shopper
Petallush Review: Positive Experience with Room for Improvement
As a customer of Petallush (petallush.com), I must say that my overall experience with their products and services has been positive. However, there are a few areas that could use improvement.
Firstly, I would highly suggest including the return address on the return policy page. Although the about page includes the company address in China, it would provide greater confidence to know where to send returns if necessary. Personally, I would rather not return items to China and having the return address readily available would help alleviate any concerns.
Another area for improvement is related to their product reviews. While their products display review stars, the links to the reviews do not work. This can be frustrating for customers who want to read feedback from other consumers regarding the product's quality or sizing. I hope Petallush can fix this soon so I can read reviews on their website.
Lastly, while Petallush offers size charts, it can be misleading. Some of the size charts provided only focus on length information rather than bust or waist sizes information. This can make it challenging for customers to determine their correct size and could result in the need for returns. Adding more detailed size charts in the future would be a beneficial improvement.
Overall, I have had a positive experience with Petallush products and customer service. Their prices are reasonable and their products are stylish and trendy. With some minor tweaks and improvements to their website, Petallush could provide an even better shopping experience for their customers.
Petallush.com Review: Easy Navigation & Quick Delivery, But Free Shipping Policy Can Be Confusing
I recently had the chance to shop on Petallush.com and I must say, I was pretty pleased with the overall user experience. The website was well-organized and easy to navigate, which made browsing and shopping for items a breeze. However, I was a bit disappointed to find out that their free shipping policy only applies to orders over $99, and there was no indication of a code to enter at checkout to redeem the offer. I was hoping that the shipping fee would be waived automatically once my order hit the qualifying amount, but unfortunately that was not the case.
Another thing that left me feeling a bit under-informed was the lack of information on the incentives and promotions listed on the site. While there were enticing deals advertised, such as the sale section, clicking on them only led me to the shopping page without any further details on how to take advantage of these offers. I did end up making a purchase and was charged more than the qualifying amount for free shipping, but no discount was reflected on the receipt.
Despite these minor hiccups, I was impressed with the speed of delivery and quality of the products. It's always reassuring when you receive your package sooner than expected, and the items I ordered were all top-notch. All in all, my experience with Petallush.com was positive, but I do hope that they will make some improvements to enhance the transparency of their promotions and shipping policies in the future.
Petallush Review: Poor Quality, Misleading Product Image, Unfair Return Policy
As a fellow shopper, I am saddened to hear about your experience with Petallush. It's truly disappointing to receive a product that falls short of our expectations, especially when you have poured your hard-earned money into it. It is concerning to know that the dress you received looked nothing like the picture on their website, and that the quality was below standard. This indicates an issue with their product management or image presentation, which needs to be addressed to avoid misleading customers.
Furthermore, to add salt to the wound, the sizing chart did not aid in selecting the right size of the dress, leaving you with an item that was way too small. It is disheartening that Petallush has not ensured the accuracy of their sizing guide as this can lead to unnecessary frustrations for shoppers.
What's more upsetting is the return policy. The fact that Petallush requires buyers to cover the shipping cost for returned items, especially when they are at fault, is entirely unfair. It is even more outrageous that they deduct the value of the original shipping fee from the refund amount. This is not just terrible customer service, but it also raises questions about the company's ethical values.
It is unacceptable that you had to incur a loss of $18 on a $50 dress that you couldn't even use because of their poor quality control. This is indeed a rip-off, and no shopper deserves such a treatment. As a business, Petallush needs to take responsibility for their actions and ensure their customers have a hassle-free shopping experience.
It's high time Petallush, and other online clothing stores, realize that customers expect transparency, reliability, and excellent customer service. Their actions and practices should reflect this, and they must do better to improve their brand reputation, gain customer loyalty and meet the expectations of customers.
Refund never came & stopped company responding to emails
About Petallush
![Screenshot Petallush](/images/business-screenshot/752x348/134688/134688-0.jpg)
One of the main factors that set Petallush apart from other online stores is their high regard for quality. Each piece of clothing is carefully crafted with superior materials, ensuring that they stand the test of time. The store carefully considers its customers' feedback and continuously works to improve the quality of its products, making them more durable and comfortable.
Another significant benefit of shopping at Petallush is that the store offers an extensive range of options to choose from. The store caters to women of all sizes, offering clothing in various sizes, ensuring that every woman can find something that suits her body type. In addition, the store offers different styles, from casual wear to elegant dresses, ensuring that every customer can find clothes for any occasion, preference, and budget.
Furthermore, Petallush offers an easy-to-navigate website and a straightforward ordering process. Customers can quickly find the products they are interested in, easily place an order, and receive their products at an affordable price. The store has a highly responsive customer service team that is always available to assist customers, ensuring that they have an enjoyable shopping experience.
In conclusion, Petallush has become one of the most popular online stores for women's clothing and accessories for many valid reasons. From its wide inventory, exceptional quality, affordable prices, and reliable customer service, Petallush is undoubtedly the go-to choice for women who want to look good and feel comfortable in their attire.
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3. Writing the title:
- Summarize the main issue you have with Petallush in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Petallush. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
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- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
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- Review your complaint for clarity, accuracy, and completeness before submitting it.
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- Click the 'Submit' button to submit your complaint.
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Ensure to follow these steps to effectively file a complaint against Petallush on ComplaintsBoard.com.
We have very limited information on Petallush. Always ensure to check the most recent data on their official website or reliable business databases.
Any legitimate online retailer should provide secure payment options and protect customers' personal information in compliance with privacy laws.
Product quality can typically be assessed through customer reviews and product descriptions, ensure to check these sources for information.
It's advisable to look for customer reviews and feedback to understand other customers' experiences.
You can assess the reliability of Petallush's customer service based on customer reviews and testimonials.
By comparing prices on Petallush with other pet product retailers, you can determine whether their prices are competitive.
Delivery experiences can be gauged by looking at customer reviews and the company's shipping policy.
Information about returns and refunds can typically be found in the company's return policy.
Legitimate companies should clearly disclose any fees or charges. Check the terms and conditions on the Petallush website.
Customer reviews, recommendations, and pet community forums can provide insights into the reputation of Petallush among pet owners.
Overview of Petallush complaint handling
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Petallush Contacts
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Petallush emailsservice@petallush.com99%Confidence score: 99%Support
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Petallush social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 15, 2024
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