Richard Snape called our office several times and screamed at my co-worker and I. He was very rude and would not accept our answers that our boss was unavailable. He called back several times and yelled at both my co-worker and I. We were shocked about how rude this guy was... And looked them up online. We were not surprised to see several complaints about this group from the uk on here. If you get a call from these people remember you're not alone they're rude to everyone... And get them off the phone!