Pioneer Valley Federal Credit Union’s earns a 2.3-star rating from 3 reviews, showing that the majority of members are somewhat dissatisfied with banking services.
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I been a member of PVCU for more than 25 years
I been a member of PVCU for more than 25 years. I always get great service from everyone there. If there's ever a problem, they fix it fast. PVCU is the best bank around. I tell everyone to go there.
The folks at Pioneer Valley Federal Credit Union are super nice and always willing to lend a hand
The folks at Pioneer Valley Federal Credit Union are super nice and always willing to lend a hand. However, I've heard that in the past, they haven't been so great at approving loans for people of color. Apparently, even if you have the ability to pay back a small $500 loan, they might still deny you based on a past delinquency. I talked to a manager about it, and they said that it doesn't matter how long ago the delinquency was - they just won't approve the loan.
Pioneer Valley Federal Credit Union Complaints 1
I tried to get a loan for home improvement on 2/21/22, but they were closed for the holiday
I tried to get a loan for home improvement on 2/21/22, but they were closed for the holiday. I messaged them on 2/22/22 at 9:44am to cancel the loan, but on 2/23/22 they still checked my credit. I asked them to remove the inquiry, but they said no. I want it gone from my report. They shouldn't have checked my credit after I canceled the loan. The guy on the phone who said he was "the boss of that place" was mean and talked over me. When I asked to talk to his boss, he said they were in a meeting and couldn't call me back until next week. If they don't fix this, my whole family will leave.
Is Pioneer Valley Federal Credit Union Legit?
Pioneer Valley Federal Credit Union earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Pioneer Valley Federal Credit Union has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Pioneer Valley Federal Credit Union has registered the domain name for pvcu.org for more than one year, which may indicate stability and longevity.
Pvcu.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Pvcu.org you are considering visiting, which is associated with Pioneer Valley Federal Credit Union, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the pvcu.org. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Pvcu.org has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The pvcu.org may offer a niche product or service that is only of interest to a smaller audience.
- Pioneer Valley Federal Credit Union protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Pioneer Valley Federal Credit Union
One of the key features of Pioneer Valley FCU is their commitment to member satisfaction. They understand that each member has unique financial needs and goals, and they work closely with each individual to develop a customized plan that meets their specific needs. Whether you are looking to save for the future, purchase a new home, or start a business, Pioneer Valley FCU has the expertise and resources to help you achieve your goals.
In addition to their personalized approach to banking, Pioneer Valley FCU also offers a wide range of financial products and services. From checking and savings accounts to loans and credit cards, they have everything you need to manage your finances effectively. They also offer online and mobile banking options, making it easy to access your accounts and manage your money on the go.
Another benefit of banking with Pioneer Valley FCU is their commitment to community involvement. They are dedicated to supporting local organizations and initiatives that make a positive impact on the community. This includes sponsoring events, volunteering, and donating to charitable causes.
Overall, Pioneer Valley Federal Credit Union is a reliable and trustworthy financial institution that is committed to providing exceptional service and support to its members. Whether you are looking for a new banking partner or simply want to explore your options, Pioneer Valley FCU is definitely worth considering.
Overview of Pioneer Valley Federal Credit Union complaint handling
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Pioneer Valley Federal Credit Union Contacts
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Pioneer Valley Federal Credit Union phone numbers+1 (413) 733-2800+1 (413) 733-2800Click up if you have successfully reached Pioneer Valley Federal Credit Union by calling +1 (413) 733-2800 phone number 0 0 users reported that they have successfully reached Pioneer Valley Federal Credit Union by calling +1 (413) 733-2800 phone number Click down if you have unsuccessfully reached Pioneer Valley Federal Credit Union by calling +1 (413) 733-2800 phone number 0 0 users reported that they have UNsuccessfully reached Pioneer Valley Federal Credit Union by calling +1 (413) 733-2800 phone number
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Pioneer Valley Federal Credit Union address246 Brookdale Dr, Springfield, Massachusetts, 01104-3210, United States
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Pioneer Valley Federal Credit Union social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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