PNC Financial Services Group review: stimulus modification loan nightmare 64

Be Aware of business scams at this Bank .you are not going to beleive this.
I was Vacationing In SC with my family last week of DEec209. I miss calculated the amount of money I should of have deposited on my checking to cover that week transactions by $60.00 or s0.
on Jan 4th 2010 about 14 transactions were posted in my acc totaling Approx to $6000.00 about sixty dollars above what I had on my checking. those Transactions were an average of $20.00 wth as little as $4.50 Transaction. one transaction 5200.00 was the largest Transaction due to my Mortgage Payment.
in any ways, on Jan 5th, 2010, they Hit with 5x $36.00 Overdraft fees .those fees also created a negative balance of Approx minus240.00 .those traction I charged were not done at the same times, some of them Dec29, 30, 31 th, 2009 .they were just were posted late at the Bank ( on Jan4th)
AND THIS IS THE GOOD ONE, PLEASE LISTEN UP THE UNBELIEVABLE ACAM...
On the 4th of Jan 2010 I checked my Acc that after noon, and ONLY one transaction did not post of an amount of 110.00 which was not posted yet, with an available Balance of $63.00. in normal case whene that transaction is posted late that afternoon you would think that you will charged only one over draft fee of $36.00.THIS IS WHAT YOU WOULD THINK.
I called on Jan 5th when I saw the 5x36.00 OVDFT Fees .I called PNC and they said that they don't post the transaction as they come on that day (chronochly) even it may show on you acc on the bigining of the day .instead what they do, they go over them at night (in my case Jan4TH night ) and then they post them by amount, Large one First. and sine I had 5 small transation posted last totaling of Approx $65.00 even though they arrived first that morning, they had left them to the end.
I Argued my point with the Agent, and actualy, believe or not she was convinced, but since it is the way they do business for long time and she can not change the rule even if it is not disclosed to the customer when they open theire ACC at PNC, she agreed to refund on 2x36.00 .

WHO to COMPLAIN TO AND WHO MONITOR THESE SCAMS BY BANKS. BBB, FTC, Treas Dpt, FBI

Sorry I can't display my Bank statment but if you after this Bank and you attorney needs a copy I will glade to pass one to you

Hi Chrissy- I am sorry to read about your PNC nightmare. I hope things have been resolved for you and your family.

I am unfortunately in a near identical situation as yours. I was unemployed for 7 months and current with every obligation I had... but I was approaching the end of my resources and something had to give. After reading about the government stimulus and PNC's modification programs online, we called PNC to explore our options . We were told that we would definitely qualify and we were perfect candidates and we were sent the paperwork... mind you, we were current at the time.

We were told that we should stop making our payments while the application was processed which should be within 30 days... and then the B.S. starts... "nothing is moving as quickly as it should because so many people are in the same situation...but dont worry because you are perfect candidates and it will be approved... and blah, blah, blah"

First denied because I was unemployed and had no income... Second denied because I now have an income, but I make too much for the modification... Now in the process of the third try we get denied because our loan is owned by an 'investor' who has different criteria for approving modifications. "

We are now five months behind and while PNC is telling us we are fine and not to worry... and I'm telling PNC I have the money to get caught up and I am ready to be done with this... and they tell me that I am fine and we dont need to worry and I should still wait to see if the last attempt at modification is approved because it will benefit me for the term of the note... and ugggh!

Two weeks ago I get a certified letter notifying me that my home will be sold to the highest bidder on the courthouse steps on Sept. 7th. What! I have the resources to pay and PNC encourages me to wait and see... then they throw my note into foreclosure have a lawyer list my home for sale by auction. What!

It should come as no surprise that the loan is for less than 75% of the property value (there is a second note for another7%) and they are guaranteed get their payment in full with enough left over to pay the attorneys then throw whats left over to the second mortgage holder.

I have 2 weeks to save my families home and I can't even get a return phone call from the people at PNC Loss Mitigation who at last contact said they were working on it and of course... "not to worry."

I'll figure something out. I can't believe I was so naive... what a scam!

Chrissy... if by some miracle you actually have the contact information for someone at PNC who might be able to help, I would be forever grateful.

This is happening to me too. Except I have not receive any phone calls or letters. Are ya'll getting anywhere with this?

I found this today regarding PNC Mortgage and their bad business.

http://chimicles.com/case/pnc-mortgage-home-affordable-mortgage-program-hamp

Wow! Add us to the list of PNC Home Remodification Nightmare Stories! After losing my job, having 2 kids in college & being diagnosed with fibromyalgia PNC suggested we apply for a loan modification. We were told that within 3-6 months we would have an answer. After a year of paying our agreed upon reduced payment, we were denied! Although we income qualified at the time of application, my husband now had a second job. The position is perdiem and not guaranteed income. Despite this fact, PNC counted it against us. They are now seeking over $5000 from us the difference of our full payment and our reduced payment. In addition, they have hired Steven Baum’s office and are starting foreclosure! We feel like the program is a TRAP! We paid monthly, in good faith, for the entire year and no where in the agreement did it say we were jeopardizing losing our home! Had they told us up front, we would have NEVER gone through the process!

Marie Marion

Wow! Add us to the list of PNC Home Remodification Nightmare Stories! After losing my job, being diagnosed with fibromyalgia, and having 2 kids in college PNC advised us to apply for a loan modification. At the time ALL of our payments were current. We were told that within 3-6 months we would have an answer. After a year of paying our agreed upon reduced payment, we were denied! Although we income qualified at the time of application, my husband now had a second job. The position is perdiem and not guaranteed income. Despite this fact, PNC counted it against us. They are now seeking over $5000 from us the difference of our full payment and our reduced payment. In addition, they have hired Steven Baum’s office and are starting foreclosure! We feel like the program is a TRAP! We paid monthly, in good faith, for the entire year and no where in the agreement did it say we were jeopardizing losing our home! Had they told us up front, we would have NEVER gone through the process!

Unfortunately, it looks like I am in good company! Due to a divorce, I tried to get a conventional refi and a was denied due to debt-to-income ratio (no small wonder since 2/3 of my household income was now gone!). So, I tried the HAMP program but the payments were still too high. PNC said I could try a regular loan mod application, but it could take up to 12 weeks. In the packet I explained that I was filing BK so I could keep my home. So I sent it and in the meantime they started foreclosure proceedings because partial payments are not accepted and I could not pay the entire mortgage by myself. Their reason for denial was debt-to-income ratio, and I told them I was filing BK-they told me to apply again once I had the court discharge. Problem is, you can't reaffirm the debt if you're not current-a real catch 22. So, I did file BK and sent them my NEW and improved loan mod packet. I told them they have until 10/8/10 to get me a loan mod or the debt gets discharged. I even wrote my state senator, who did respond stating they had contacted Freddie Mac (who funds y loan) but no update as of 9/30/10. I can only suggest that we all file to the agency that regulates them and send them our complaints. Other option is to try class action lawsuit against PNC. You can contact me at gmbelson@cox.net if intersted or just want to vent. Hang tough, all!

Oh my God! We are going through the same thing! I was out of work for six months and we fell behind on our mortgage payments as well. We notified PNC of our situation and tried to make partial payments, but they returned it telling us that they did not accept partial payments! We tried working with them and having our loan motified, but they denied it. They gave us a number to catch up and to end further proceedings, we got that amount to them 1 day after their due date and they declined it and told us they were starting foreclosure proceedings! The amout was around 14, 000...now they want 25, 000 to stop the foreclosure proceedings and have given us 3 weeks! I feel as though they are totally taking advantage of people who experience setbacks! Any help out there!

Thanks from Santa Cruz, Ca

We advise that PNC is under the jurisdiction of the Office of the Comptroller of the Currency. You can reach them at the following address, telephone number and web-site:

Office of the Comptroller of the Currency
Customer Assistance Group
1301 McKenny Street, Suite 33450
Houston TX 77010

www.occ.treas.gov
[protected]

I lost my husband in April of 2009. After his passing, I listed the home that we lived in with our two sons. That house had been on the market for over a year with the same realtor with poor showing results and no offers. I attempted to auction the house in July of 2010 in order to pay the first and second mortgages on the house as I was unable to make mortgage payments since my late husband's passing. I worked for him and therefore was left unemployed shortly after his death when the businesses were sold in order to pay off loans he initiated with PNC. The house did not sell at auction either, in fact no one showed up to bid on it which I feel was the result of my realtor's actions. Shortly thereafter that same realtor came up with a purchase contract near the end of the listing agreement. Since I was still under contract with the auctioneer I am having him represent me in the sale. All requested documents have been submitted to PNC numerous times, including the sale contract and request for short sale consideration. Each time I contact them I am told that there is another piece of missing information in my file as if they are looking for excuses to close my file/short sale request and foreclose on my home. Today they informed me that they needed an updated listing agreement because the current listing agreement had expired on 8/31/2010. When I asked why that was even an issue because we are asking them to consider the sale contract that was written when the listing agreement was in force they could not answer me and transferred me to the processor, Linda Roberts, whom of course was not available. I am at my wits end with PNC, I sincerely feel that we have one shot at selling the house located in Dayton Ohio due to the current state of the economy but PNC Mortgage is ignoring that fact in an attempt to foreclose on the property instead. The offer that we have received is fair and more than what they will receive in an additional attempt to auction the property since the 1st attempt failed completely. I have no money for them to come after as my husband's estate is likely insolvent and I am unemployed. Since dealing with PNC for several months now to become part of a work-out program and now to hopefuly hopefully sell the house in order to put this all behind us, I have come up against repeated rejections and excuses. No-one there seems to know what they are doing or is willing to help resolve real issues. The buyer has completed all necessary inspections and we are just waiting on PNC to accept or reject the offer which they seem to be incapable of doing. I have the Estate Attorney, Laura Martin, involved in this process in order to expedite things however we are both coming up with continued delays and we are concerned that we will lose our buyer over PNC's lack of action and repeated excuses as to why they cannot process the file. I need your help, what can I do, where can I turn to get PNC to take action and stop sending me the ridiculous form letters that have been sent out so far that do nothing but delay and frustrate matters?

We would like more information about the class action law suit! We hired an attorney and we're putting our payments in escrow. PNC also added foreclosure "Fees" to our account after we were told several times that we were not in danger of foreclosure! We did not miss any payments during the reduced payment period or full payments prior to applying for the loan modification! This feels like a nightmare that I just can't awake from! We are honest, hard working middle class people. How can this be happening? We did everything that we were supposed to~ this sure doesn't feel like the American Dream!

Marie Marion, NY

Add another to the PNC home modification nightmare. I have tried 3 times and every time there is another excuse. Now we are losing our home. Not sure what to do.

I wish I did not have to say this but it looks like I am heading down the same road. I got papers to apply for federal mortgage help last month but have been down very sick for the last month and could not get the papers done until today.I have been tring to make one payment to them for 5 days now at last today I got in touch with them and they would not accept one payment because I am 2 months behind on payments so they said I had to make 2 payment which I could not make they said I could not make just one payment and they said it was in my contrct with them. well I never had a contract with them my contract was with first city bank which they bought out and my mortgage was tak3en pver by them. I can not belive this bull ### about not being able to make one payment I have done this in the past more than once and then get caught up later in the month I feel I am getting lead down a bad path here and by hearing other accounts here it look like I am right. leave it Obama to set up a program to help people and fined out their are so many holes in it that it help the banks screw us harder thanks for listening to me spew. I have called on many government agency to see if they can help me with this but no one will or they say wright up a complaint and we will look at it. Something has to be done about this it is not right they are making alot of money by screwing us and the government has given them a way to do it.

We are in the same nightmare. They gave us our paperwork after many duplicates being sent, because they said they never received. Then they said we were fine and the modification went through. We sent the certified check and signed paperwork as we were told.Then they cashed the certified check they asked for, then mailed us back a bank check for that amount. Then PNC told us to go to one of their branches and cash the check, get a certified check for that amount and send it interoffice mail. Hopely this will stop the forclosure, we have done everything we were told. I'm very sad, and stressed. Getting sick from all the events. Can no longer function anymore. I would like to be apart of the lawsuit. Deb

Count us in. Our story is a little different, but the net effect is the same. We were current with our payment, our credit in good shape, but we had a medical and financial hardship when we inquired into the loan modification process. We wrote our hardship letter, and within 30 days, received step 1 of the two step process, with a reduced monthly payment. All payments were met the first of the month as agreed. After the final payment was submitted, we were anxious for step 2 offering the modification. That's when the requests for duplicate paperwork previously submitted, began. We continued to make the trial payments by PNC's direction on time until, August of 2010, at which time, we were presented with a modification, which not only didn't work for us (payments were too high) but they back dated the documents, to when the modification should have happen. Needless to say, we rejected the modification, with a request for other options. I was told by their representatives we are being considered for other in-house options, but felt a sense of their willingness to work with us. So, when I called in payment for September 1, 2010, it was refused. My hsuband and I were very concerned. We were told, we are not in a program at this time but are being considered. October 1, 2010, our payment is again refused, stating they are backlogged, they will notify us with a decision, requesting we wait another 30 days. I found out from a radio show about a making home affordable workshop, and my husband and I decided to attend. There was an attorney there, PNC representative, and this neighborhood advocate who provided us with information. We also, ran into our concilman. Optimistic, we will get final resolution in this stressful, protracted process, were PNC is in breach of the agreement, not the borrower. Clearly, that have demostrated "Bad Faith". We just received a denial letter from PNC, our first, which is absolutely unacceptible. If we were approved in August 2010 and decline in October 2010, someone has to answer this question. I am looking for a legal remedy.

Our nightmare with PNC started with a simple refinance. We are currently in good standing and have always been. We could have gone with any mortgage company of our choosing, but we chose PNC thinking it would be easier to go through our current lender. Wrong! Sixty days has passed and our loan is still pending. We have provided all the documents necessary to close the loan in a timely manner and their underwriters sit around picking their noses and wasting time. Now we must resubmit redundant information and possibly need another appraisal because of the unnecessary delay. To add, once they get you "hook, " their customer service is crappy, one-hand doesn't know what the other is doing and they make excuses time and time again!

If you are looking to refinance, DO NOT USE PNC! Unless you have time to waste. Despite the loss of time, money and energy, we are pulling out and going with another mortgage company. PNC doesn't deserve our hard earned money, and after reading the the above complaints, we don't regret our decision.

I am dealing with PNC for the same issues. I am two months behind because of a change in income and sharp increase in expenses. I am looking for employment but am working on a forbearance to get the loan current. Everytime I call, I am told that it is still processing. I have worked with paperwork before and I had to have paperwork processed in a timely manner or I was in trouble. If they are behind, they need to hire some of the tax payers who bailed them out of trouble. This would be a win-win because we could get the paperwork handled and some of us in trouble could pay our loans and make them current.

If you want to complain, go to these websites and email your complaints to:

http://www.whitehouse.gov

http://www.house.gov

http://www.senate.gov

http://www.occ.treas.gov

http://www.doj.gov

and also to your attorney general.

If there are enough complaints, there can be a class action lawsuit filed against PNC and the other banks who are not living up to the rules, regulations, modifications, and standards set by the federal and state lawws.
also contact your local politicians

Why and how is PNC Mortgage and Bank still in business. I've been dealing with a short sale from PNC Bank and Mortgage since May 2010 and it is now November 2010. After months of negotiating the 2nd mortgage submitted an approval which is usually the hardest and longest to acquire. The closing date was set for Oct 28, 2010 but did not take place and no one could give a reason why. Of course the buyers bailed out! Now we risk going to forecloser or trying to negotiate another sale. I've have all my documents and plan to write to my local news station. PNC purposely held back to push this house into foreclosure. FOLKS, don't be fooled, these banks are getting gov't relief for the amount of foreclosures they can write off.

Raleigh, NC

I posted my situation in another forum post (PNC Mortgage — errant foreclosure.) This company is ruthless. I forgot to add in my last post that we went into foreclosure after sending in the two months of payments we were behind with. They sent it back as well and proceeded with Notice of Default. This is all a result of attempting a loan mod on a horrible loan. I stopped counting, but I think we were denied 5-6 times. I tried myself with National City, then again with PNC, then again 3 more times with a loan mod company. PNC broke these people down despite that fact they prided themselves on attaining loan mods with banks such as Wells Fargo and B of A! I had to cash out a 403B acct, which was COSTLY to get my home back only for wanting to feel better about the inflated payments I write to the Private Nazi Corp (PNC) every month! I am in for a class action lawsuit, hope it happens, and am still pursuing contact to the state controller! We have pursued options for personal finances and are hoping for one day ridding ourselves of PNC as home values increase, if we make it through! Might happen on the property we have. The values are slowly rising in a bad economy-stricken state! I have much more to share, but will save it. I do remember being told by an attorney, however, that PNC received tons of bail out money, but is refusing to use it!

Feb. 2009: applied for a Mortgage Mod. June 26, 2009: Told there are 'no loss mitigation options available'. August, 2009: accepted into the HAMP Trial Program / Told to miss a month's payment to get behind on the mortgage. October, 2009 - March, 2010: Made reduced payments in the HAMP Trial Program. August, 2009, and October, 2009: Asked PNC for a copy of the Trial agreement we signed, and was ignored. April 19, 2010: We were sent a check for $692.77 with a letter stating this amount was insufficiant to "reinstate your loan from default". April 20, 2010: We were informed we were not eligable for HAMP Modification due to stated income, which was incorrect (in their letter), attempts to resolve the issue went nowhere. April 27, 2010:Recieved a notice of Loan Default, with a demand for $8, 270.63 to bring the loan current. March and April, 2010: We were told by thee different representatives in Loss Mitigation to ignore the Default Letter because Loss Mitigation was working on an 'in house modification'. Atempts to recieve written verification were refused. June 23, 2010; recieved a letter stating we were refered for foreclosure. June 23, 2010: recieved a letter staing to direct all further communication to PNC's attorney, Tiffany and Bosco of Phoenix, Az. June 22, 2010: Foreclosure was filed.

We have since had the foreclosure reversed, all fees waived, and our credit scrubbed.
IT IS IN THE PURVUE AND DISCRETION OF PNC MORTGAGE TO DO THIS! DON'T LET THEM BULL$#!^ YOU ABOUT THIS!

We were sent a 'HAMP Backup Modification' offer in late September that was recinded four days later. We were sent the same mod offer last week, with a deadline of Thanksgiving. The modification offer nets us a savings of $47.70 a month, is above the average current interest rate, and $250.00 to $300.00 a month over what a curent market mortage would cost us! This is the 'fruit' of our labors to get a mortgage modification!
There are several law firms around the country investigating class action suits against these business practices by loan servicers and PNC in particular. As imple google search will get you firms.
Our hearts go out to all who are suffering under these calloused and arrogant practices. Stay positive and keep fighting!
Contact every senator on the Senate Banking Committee, your state Attorney General, newspaper and TV news outlet. Keep pressure on any way you can!

I am also in this situation. I have an attorney now and he is filing my Chapter 13. There was no other way out. I am shamed for falling for this. It took them one year to get my house from me because I believed all their talk about the modification and stimulous assistance. By the time I figured out what was really going on it was too late. I received an intent to foreclose. I got an attorney and that night they sent me the notice to sell my house on the steps. Please let this Chapter 13 save me. There is no other way out. PNC is ruthless. They talked me into being an idiot. I had a perfect credit report and payment history. I applied because the market went down and I hoped the 300 hundred a month less would help me over the rough spot. It did... then they started in with repeated requests for the same thing over and over. then told me I had to pay the balance plus fees to go back to my original payments. I wanted out. It all ended up a nightmare. The sale is December 13, 2010. I pray my lawyer can save me and my home. My credit is already in the toilet.. they made sure they did that too. Did you know that if you have a secured loan (i.e.FHA) the mortgage company does not get the property, they get the money and the bank gets the house? What a deal. Why would you work with anyone with a modification. Did you know that if you have a lot of equity in your home... it looks like gold to them? you bet! What a scam! I WAS A TARGET> Good Equity, Single Woman, Hard Times... they had my number!

WOW...I hate to see so many people are experiencing the same poor quality responses from PNC that I am yet kind of glad to know I am not alone!
Here is my story...I made partial mortgage payments to PNC in August and September of 2010 when I was forced into reduced hours at work. In October (when my hours were reinstated and I started my additional part time job) i was ready to start making full payments again. That was when I got my first check back from PNC. They were returning my partial payments. On the same day I got some (not all) of my payments back I also got notification from PNCs attorney that my house was being placed in foreclosure proceedings. I have the money to bring my mortgage currect, as well as enough income to make my house payments. Yet, PNC says I have no other option but to particiapte in their loan modification programs all the while the foreclosure process moves forward. I have a lot of equity in my house and believe that PNC sees a real cash cow when they look at my property. I have worked hard to get where I am and do not want to lose my house...I am NOT just another number of someone that got in over their head.

Frustrated!

There has to be a way to start a class action lawsuit against PNC Mortgage. PNC is a nightmare of a company and our fate is in the hands of someone sitting behind a desk with a pile of paperwork in front of them. It's impossible to get a hold of someone and when u do, they cannot help u and then u get a foreclosure letter in the mail.

I had a HELOC account with PNC years ago. Out of the blue their collections department calls me claiming back charges are due for insurance on a house I haven't owned for nearly a decade.

I've followed their instructions multiple times, in writing, and they won't even respond, yet the collections notices keep coming... for a bill that should not even exist!

Mistakes happen, but the total refusal (or ineptitude) to respond appropriately is not OK. I'll never do business with PNC again.

i dont know what to do any more im just like everyone here. i been through this issue over 1 year 1/2. i want would to know what the lawsuit site is because i dont want to lose my house. I had complied with all the paper work. They said they never received it or was not on time which is all lies . please someone guide me...i dont know what to do

I have the same horror stories as all of you above. I have been working with them for 1 year and not one time have I receiced any type of agreement or modification. This modification is a JOKE. There is no such thing. Diann - Boston, MA . They should be closed down they are not helping anyone...

I have all the same nighmares that you have all experienced too. I hate this mortgage company and as far as Obama's Loan Modificaton program "There is no such thing" with this company. they did everything to me as all of you have stated and I would like to be added to a class action law suit against this company as well! Dianne - Boston, MA

I'm having the same issues as everybody else. I was told they dont accept unemployment as wages so I dont qualify for a loan mod. This is after them telling me not to send payments is cause it would mess their numbers up in the mod papers. Now I'm almost a year behind and in foreclosure. I sent a complaint to our state attorney general Tom Corbett. I'm not sure they can help me in time, but hopefully they can get PNC straightened out for those just starting into this nightmare. Tom York, PA

I am amazed that there are this many people, me included, that have fallen for PNC Mortgage false statements. My situation is exactly like the umpteen stories that I have just read. Unfortunately, my home is gone now. I lost my career due to illegal CEO hedge fund trading, then my children and I were served a notice of sale. We packed up our home in 3 days and had to leave. It was a hard fight and just because I got behind one payment and they wouldnt accept a 3 month repayment plan to get caught back up. Modifications are a joke. I went through this process and fell for the lost paperwork, need more information, etc until the day I was supposed to have some kind of answer came in the form of the foreclosure notice. Being a single dad that raised three children for over 14 years without help from their mother made me feel strong until this event. I truly hope that our pain results in some kind of positive result, and not just positive income for these mortgage companies. I am saddened to see people still buying their stock and raising their value. It's a hope that "We the people" is returned to this country, as "We the wealthy" have seemed to replace it. Best of luck to you all, my prayers are with you all. Tony K- Washington State

Letter that I wrote to our PNC Contact:

Patricia,

I wanted to follow up with you- I made the decision to ditch the home owners affordaballity plan that was being offered by PNC for two reasons.

1. Because this program had destroyed my credit- The letter that I requested back from Rhonda in June was never sent to the credit agencies nor was it sent to the credit union I was trying to get my loan from.

2. Because one arm of PNC was not talking to the other, I was in fear of losing my home. A month after we went through all of this- I received a letter stating that I had not been accepted by the home owners affordabillity program. That I was denied based on one small document that I had been asked to provide. I had a tracking number saved- where I had mailed the requested form in.. Still I was denied the program because they said the document I sent in was not received. I had made my requested payments in the trial period I was accepted for on time every month throughout the trial period. ----- PNC stated that I now owed approximately $3500 dollars in back payables that was marked as the difference between the amount I was paying on the program versus the real amount I should have been paying--- Worse, we were able to skip a payment at the beginning of the program while we waited for our program packet. All these funds were due- and due in short order or the bank was going to foreclose on us. All this time of course they had been reporting late to my credit even though I had followed the payment structure outlined in the program to the letter.

I was receiving letters and harassing phone calls from PNC collections// some of the collections officers that I spoke with acknowledged that they spoke with other people who had similar luck with this program--- and were put in a very bad position (like mine) as a result. I was furious, I called every department within PNC// even PNC corporate - repeatedly asking for supervisors names and numbers trying to escalate my situation. Finally a case manager for the Home Owners Affordabillity program contacted me- admitted that she saw the error in my documentation and agreed to reprocess my file--- This of course would require me to again go through a six month trial program which again would report as late on my credit for my payment / and possibly leave me with a greater balance owed if I again was denied at the end of the trial. I was told by multiple sources in multiple departments that this was my only option.

Furious, I opted out of the program that was being extended to me. My wife and I were able to come up with the $3500 dollars and money enough for the next mortgage payment on our own. We had no interest in any more programs and simply wanted PNC to honor our original contract for our mortgage. In addition, we requested that PNC still send the letter they should have sent all the way back in June to the credit agencies that we were always current and never late. PNC refused to send any letter updating the agencies- stating that their records with the agencies were correct- that technically I was in fact late on my payments- even though I had paid everything that was asked of me in the trial program // and was willing to completely pay off the past due amount after being denied by the program... We had no choice, so we simply paid the account's past due amount to current - That was on August 25th.

We have been current and have made our regular payments ever since. My credit score plummeted from approximately 680-700 to 520! Lenders believed that my home was going into foreclosure! Our only saving grace is that the house was only under my name and not my wife's who kept her good credit intact.

We were still able to get the car loan through her name alone- but because they couldn't add my income/ use my credit I had to come up with an additional $4, 000 dollars out of pocket to bring the sale amount of the vehicle down!

To add insult to injury I subscribed to freecreditreport.com - and regularly have checked to see if PNC would even up to my credit since August showing that I was paid up and current. The latest report reads no update from PNC since may! That have not reported a thing! At this point, I have no clue what to do-

In my opinion PNC used the home owners affordabillity act as a tool to take advantage of people that were in a bad situation - start them on a trail- let them accrue a large balance in the difference-- then deny them forcing them to come up with a huge lump sum payment that was impossible to make... Had we been in any other situation-- we would have foreclosed on our home and PNC would have had their way... Instead I climbed through the obstacle course- Paid PNC their ridiculous lump sum demand and still PNC has yet to even show me current with the agencies since August!

In my opinion the very least that PNC should have done is corrected my credit to reflect the good / timely payments that we made- but if they are not willing to do that they at least owe me what ANY VENDOR WOULD DO - which is report me as I am, CURRENT..

I am reaching out to you hoping that you can give me some point of escalation- I want someone high up/ some department that I am able to send my story to so that we can at least get that letter into the agency to fix my credit. Additionally, if PNC cares at all about it's clients, I am sure that they would want to make sure that something similar doesn't happen to individuals also going through these programs.

The other day I read an interesting article:

http://www.businessweek.com/ap/financialnews/D9JBDMD82.htm

This is what happened to me... I would greatly appreciate any information you can give me to help my cause... I just want my credit fixed // and if that can't happen I at least want them to report me as current (which I am, and have been since August).

I am extremely disappointed in the generic and faceless responses I have been given. Aside from you, PNC has been a soulless corporation that almost cost us our home and has destroyed my credit.

I am an elected official in Plainfield/ I am a local business owner.. I know to PNC I am small - but I will use the resources that I have to make this public if the situation is not rectified! This is not a threat, I am simply saying that this needs to be cleared up-- Or I will make it my goal to expose something that is wrong.. I would appreciate anything you can do to help this situation..A contact, anything..

Thanks!,

FINALLY HELP HAS ARRIVED- CURRENTLY BEING INVESTIGATED PNC IS GOING TO HAVE TO ANSWER!
Mortgage-Related Issues and Home Affordable Modification Program

Law offices of Strange & Carpenter IN LOS ANGELES is investigating mortgage-related issues and whether Wells Fargo; CitiMortgage; American Home Mortgage; Litton Loan Servicing; OneWest Bank; Aurora Loan Services; Ocwen Financial Corp.; Wachovia; Saxon Mortgage Services; and PNC Mortgage are complying with the loan modification requirements of the federal Home Affordable Modification Program ("HAMP"). Please contact us for a free consultation if you are the borrower of a mortgage loan with one of these lenders/loan servicers who applied for and was determined to be eligible for a HAMP loan modification, but did not receive a permanent loan modification.
0 mins ago by LIVESTRONG2011 0 Votes

Strange & Carpenter-- RE PNC MORTGAGE ... CURRENTLY INVESTIGATED FOR A CLASS ACTION LAW SUIT
12100 Wilshire Boulevard,
Suite 1900
Los Angeles, CA 90025
Toll-free: [protected]
Fax: [protected]
Map and Directions

It is alarming to see the large number of people who are sharing the same nightmarish experience with attempts with PNC to
assist with the current downturn in the economy. Naively my husband and believed that the Obama program would prevent
many of us in similar situations from losing our homes. We
have submitted time and time again the documents required by
PNC to no avail...At ages 72 and 80, we cannot imagine joining
how many other homeless people in the U.S.A...?watching the
thieves in mortgage companies getting wealthier by the minute?
and whatever happened to accountability for all the massive
funds received by these lenders. They just keep on requesting
bail outs and our government just keeps doling out our money.Now I am wondering who will have all the funding to purchase all of the
homes that have been sold at forclosure. Of course! the same CEO's
that get massive bonuses for the outstanding job they do...
there is an end to this somewhere but I have lost faith in any of our government's programs to provide assistance to those of us who are caught up in this tragedy. another fellow victim

This place is the worst. VERY POOR WORK ETHIC. One teller, Alicia, should be so ashamed of herself. She's just plain nasty! Very low class/no class operation. Doesn't greet customers with a smile. The management is awful. I was harassed by two men and no one did anything. I do not feel safe in there.

Stay away from this bank. They can really ruin your life!

I had purchased/financed a used vehicle and they botched up the paperwork so badly that the manufacturer will not release the title, but they established the loan and still hold me responsible. I cannot drive or license my $33k car due to PNC's horrendous handling of the title work. And they are still holding me to the loan. It's been two months and no sight of a resolution. The manufacturer got their pay-off and they consider the car still owned by the prior owner, who is unreachable.

They are destroying my (once high) credit, costing thousands. I'm so sick from this I cannot stand it. Attorney fees will be through the roof. This started with the PNC Branch on Henderson in Columbus, OH.. and has progressed to their upper tier loan centers with no resolution (all of PNC has been useless in trying to resolve this). Henderson Road, Columbus is horribly managed (well all of it is). And this after being an excellent customer with a prior vehicle.

PNC is heartless and will not resolve this. They simply say, "sorry". So, please find another institution to finance through and save yourself the pain. These people are thieves! I'm still trying find resolution as of March 2011.

HI, MY NAME IS MIKE AND I'M FROM BARBRTON OHIO. I RECENTLY WAS ABLE TO STOP MY HOME FROM FORCLOSURE. I LUCKILLY WAS CALLED BACK TO WORK AND WAS ABLE TO USE ALL OF MY 401K. I TRIED TO GET A HOME MODIFICATION LOAN FOR 18 MONTH'S. ON MY LAST ATTEMPT I APPLIED FOR AN IN HOUSE MODIFICATION. 1 WEEK LATER I RECIEVED PAPER'S FROM A LEGAL FIRM THAT MY HOUSE WAS IN FORECLOSURE. I WAS ABLE TO PAY APPROX $8.000.OO TO BRING MY LOAN CURRENT. $1, 700 WENT TO P.N.C. LEGAL FIRM. I WOULD LIKE TO GET INVOLVED WITH COMPLAINT, S! PLEASE CONTACT ME TO LET ME KNOW WHAT TO DO. I DON'T KNOW HOW TO SET UP COMMUNICATION ON THIS SITE? THANK'S MIKE IN BARBERTON OHIO.

DO NOT BELIEVE PNC. My story is the same as all of these. When I found this site I got a lawyer just in time. They foreclosed 4 days later. They will foreclose on you. Why do they want your house? Because they sell it right back to the lendor for less than the balance of the loan. I am in the process of finishing my filing for Chapter 13 to save my home. Think about this... I have no dept, I paid every payment on time since the beginning of the loan. It can happen to anyone. They made me stop my payments while they processed the In-House Modification (after I had been pushed around with the first modification), then they foreclosed and then 3 days later they denied my application for modificaition. I have a voicemail from the woman who was assigned my loan saying she had not even received my package yet and within 3 days they foreclosed... so, NO ONE REVIEWED MY APPLICATION. It was all a hoax. Aholes. I am so mad I could spit in the sea of PNC. They will pay. Spitting in the face of PNC, Kauai, HI

HELP IS HERE! PASS IT ON! This law firm is collecting info on people affected by PNC... CONTACT THEM REGARDING YOUR ISSUE TO BE INCLUDED! Good luck to all of us!
Strange & Carpenter
12100 Wilshire Boulevard
Suite 1900
Los Angeles, CA 90025
Toll-free: [protected]
Fax: [protected]

It's amazing that all of these stories have bacically the same theme going. I my self have truly have never dealt with such a low life company as them. My story is about the same as these others, with them saying that I missed payments and they sent back my checks and told me I was late. And now my mortgage is double because I agreed to pay for things tha I don't owe, Just to save my house. I truly hope that anyone looking at mortgages runs from PNC when they read these posts. These people are truly ### and if anyone looks around on the web there are more of these same stories abount them.

After going through a similar nightmare with PNC for two years, it helps to know we are not alone. We have about six inches of documentation. PNC actually told us we could file bankruptcy, but they would still get our house. We did have to file two days before the house was to go to foreclosure. Then we receive a letter that we may still be eligible for a modification. This has been a joke. I have never seen a business so unresponsive and wanting to foreclose no matter what. I do believe they have a bogus"drive by" appraisal showing the house to be worth much more than it is (my wife is amreal estate agent), so if they actually got the house, they woils get a nasty surprise, but I guess that wouldn't matter as the American taxpayer woils bail them out. If anyone knows of a class action lawsuit, please let me know.