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CB Restaurants and Dining Pollo Tropical Customer service
Pollo Tropical

Pollo Tropical review: Customer service

S
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9:19 am EDT
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I have been transferred and hung up on multiple times. I was laughed at and also words (defamatory words) put in my mouth. I am not suppose to give the names of the individuals due to your outline that I can not give any personal information regarding these individuals. As the customer who needed to ask 2-3 simple questions regarding catering menu your staff would not answer without me giving all my info... Fake names given to me were Albert & Brian. Brian stated there was no Albert there. Extremely poor customer service questions they asked me

Why did they hang up open me? That would be a question for Albert or Brian I did not hang up on them so that's a bad question... makes no sense to ask me that.

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  1. Pollo Tropical Contacts

  2. Pollo Tropical phone numbers
    +1 (866) 769-7696
    +1 (866) 769-7696
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    +1 (800) 819-3744
    +1 (800) 819-3744
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    Marketing
  3. Pollo Tropical emails
  4. Pollo Tropical address
    7255 Corporate Center Drive, Suite C, Miami, Florida, 33126, United States
  5. Pollo Tropical social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 17, 2024
Pollo Tropical Category
Pollo Tropical is ranked 67 among 214 companies in the Restaurants and Dining category
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