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us.ponant.com

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4.5 1 Complaint
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PONANT Complaints 1

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Featured review
This review was chosen algorithmically as the most valued customer feedback.

On October 12, 2024, my wife and I were disembarking the tender to go ashore on Haitiheu, Nuka Hiva Island to see a native show. The crew was helping my wife of the Le Boreal to get onto the pier. One of the crew grabbed my wife's left arm while another crew member took her right arm. In this process, the tender and pier separated and my wife’s left leg...

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Is PONANT Legit?

PONANT earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: PONANT stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights PONANT's reputation as a trustworthy leader in their field. Customers can rely on PONANT's services, assured they're dealing with a highly reputable and fully legitimate company.

Us.ponant.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Us.ponant.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Us.ponant.com you are considering visiting, which is associated with PONANT, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

According to our analysis, PONANT appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

Us.ponant.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

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About PONANT

Screenshot PONANT
PONANT offers luxury cruises with a focus on small-ship experiences that explore a variety of global destinations. Their services include themed voyages, polar expeditions, and cultural cruises, providing guests with onboard comfort, intimate settings, and destination-focused itineraries.
How to file a complaint about PONANT?

Here is a guide on how to file a complaint against PONANT on ComplaintsBoard.com:

1. Log in or create an account on ComplaintsBoard.com.
2. Navigate to the complaint form by clicking on the 'File a Complaint' button located at the top right corner of the website.
3. Write a concise 'Complaint Title' summarizing the main issue with PONANT.
4. Detail your experience by mentioning key areas such as transactions with the company, nature of the issue, steps taken to resolve it, company's response, and personal impact.
5. Attach any relevant supporting documents, avoiding sensitive personal data.
6. Fill in optional fields like 'Claimed Loss' for financial losses and 'Desired Outcome' for resolution sought.
7. Review your complaint for clarity, accuracy, and completeness before submission.
8. Submit your complaint by clicking the 'Submit' button.
9. After submission, regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against PONANT.

Overview of PONANT complaint handling

PONANT reviews first appeared on Complaints Board on Jan 21, 2025. The latest review Compensation for injury caused by le boreal crew was posted on Jan 21, 2025. PONANT has an average consumer rating of 1 stars from 3 reviews. PONANT has resolved 0 complaints.
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  1. PONANT Contacts

  2. PONANT phone numbers
    +1 (888) 400-1082
    +1 (888) 400-1082
    Click up if you have successfully reached PONANT by calling +1 (888) 400-1082 phone number 0 0 users reported that they have successfully reached PONANT by calling +1 (888) 400-1082 phone number Click down if you have unsuccessfully reached PONANT by calling +1 (888) 400-1082 phone number 0 0 users reported that they have UNsuccessfully reached PONANT by calling +1 (888) 400-1082 phone number
  3. PONANT social media
  4. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 22, 2025

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