Precision Garage Door of Charlotte
Reviews and Complaints

Our technician Matthew P was excellent - very courteous and knowledgeable. It was a pleasure to have him fix our garage door.

Technician John was great to work with. Very helpful, informative and thorough. Would confidently refer him to anyone.

Precision sent someone out the same day I called. I was surprised and impressed. The technician did a great job. I can finally use the garage door. Thank you.

The technician was courteous and efficient. He took the time to be sure I understood the problem and what he would do to repair it. Would definitely use them again.

Very good service. The technician arrived on time and performed necessary repairs in a timely fashion. I will always use this company because of the reliability they offer.

My technician called me to let me know he was on his way. He assessed the situation and gave me the quote. He performed the work and was done quickly. He fixed the damage I created.

I received an estimate from the representative at Precision Garage Door of Charlotte today. He was completely friendly and answered all of my questions. As long as the estimate is in line with another that I'm waiting for, they'll have my business.

Precision Garage Door of Charlotte was on time and very professional. The technician talked with me about what was going on with the door and gave me options of what I could do to fix the problem. He also gave a time estimate of an hour and he finished the project in less time.

The technician was very professional, knowledgeable, and efficient. He provided detailed options which allowed me to make the decision that was best for my home and budget. Hopefully, I wont need them anytime soon, but will call them if I do.

Very pleased with our service appointment. I found Precision using ComplaintsBoard.com (ComplaintsBoard.com) and they lived up to expectations. The technician was very polite and explained everything he did. He listened to our issues, addressed each repair, and was noticeably proud of his work.

Great company. Everyone from the customer service rep I spoke to to the technician (Kaleb) who came out to my house, was outstanding. Will definitely use them again and highly recommend them to anyone looking for an honest, reliable garage door company.

Terrific service. I called another garage door company that wanted $500 for repair with no guarantee of workmanship and told I needed a new garage door for $3200, but Precision Garage Door of Charlotte fixed the problem in an hour for $300. I will only use Precision in the future.

Company is always quick to come out if there something that needs to get fixed. Great customer service and very responsive. Tech fixed the weather stripping and double checked everything else to make sure no other issues and he did find something and fixed that too.

Thorough assessment of problem. I went with full tune up and repair to include lifetime Warrentee on parts. They gave credit for the service call with internet coupon. Door better than new. 1yr old construction grade door now upgraded to better wheels, springs and chain.

The technician did an excellent job. My door spring had broken. He also found my cable was splitting. He explained the function of those parts and the function of all the other parts. He pointed out that my rollers were worn pretty bad and I agreed to replace them. He was very understanding of my needs. I highly recommend Precision Door. He completed everything in a timely fashion and had very little to clean up.

Has used Precision several years ago to replace my springs. Great experience, fast, and professional. Just had an issue with my opener. A technician showed up within a matter of 10 minutes. He was extremely knowledgeable and shared many options for when I do replace the opener and door in the future. Highly recommend Precision based on my experiences and the technician represented the company at the highest level.