CB Medical Negligence and Deficiency Preferred Homecare Issues getting medical supplies

Preferred Homecare review: Issues getting medical supplies

Arlett Jaramillo of US

Mar 21, 2025 1:09 pm EDT

Verified customer

Featured review

I have repeatedly contacted your office and followed all the necessary procedures, including sending faxes and making phone calls. Unfortunately, the faxes often fail to go through, and I am constantly given the runaround. Each time I follow up, I am told that the issue is being addressed, only to be left with no clear resolution or a timeline for when I can expect the supplies to be delivered.

This delay is causing significant distress for my son, who depends on these supplies for his well-being. It is incredibly frustrating to deal with the lack of communication and the repeated failure to resolve this matter, especially given that this has been ongoing for months.

I kindly request that you immediately investigate the situation and provide me with a clear and actionable plan to resolve this issue.

Desired outcome: I would like for someone to help me with my sons' medical supplies ASAP.

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Preferred Homecare phone numbers

+1 (800) 636-2123
+1 (800) 636-2123

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Customer Service

+1 (866) 260-2230
+1 (866) 260-2230

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Billing Questions, CA, WA & ID

+1 (866) 260-2192
+1 (866) 260-2192

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Medical Supplies, CA, WA & ID

+1 (800) 871-6605
+1 (800) 871-6605

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4601 E. Hilton Ave., Suite 100, Phoenix, Arizona, 85034-6406, United States

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