Prestige Cruises
Reviews and Complaints

Do NOT book with PrestigeCruises.com! They are HORRIBLE! Lots of hidden things... they will tell you that taxes are included BUT THEY ARE NOT. Once you get your paper work they charge you additionally for the taxes. They will tell you they can transfer you from one place to another, then renege on it. Once you book with an agent, you can NEVER reach that agent again! They send you to customer service and these people are rude and NO HELP AT ALL! No one answers your phone calls not even the supervisor who gave me her phone#, promised to call me back, 3 weeks later no callback and she will not answer any calls. Look at all your documents closely, read everything before letting the again off the phone because it WILL NOT BE what was discussed and then there is no changing it no matter how UNSATISSFIED you are!. YOUR DEPOSIT IS NOT REFUNDABLE and this is where they get you. There is nothing you can do. They are NOT accommodating AT ALL! I am going to loose $400 rather than go on this cruise! If these are issue now, imagine the issues on the cruise! Read all the reviews and you will see most people feel the same. There are not many if any happy customers... READ THE REVIEWS. I wish I did. Do NOT book with Prestige Cruises.com!

So, we was planning to go on a cruise with Prestige Cruises and we was pretty excited about it. But then we heard some rumors that they might not be doing so good financially. We did some research and found out that they had some problems in the past with their parent company, tripreservations.com, filing for bankruptcy. We was worried that we might not get our money back or that our cruise might get cancelled.

But we decided to take a chance and go on the cruise anyway. And we're so glad we did! The ship was beautiful and the staff was really friendly. We had a great time exploring all the different ports of call and trying out all the different activities on board. The food was also really good - we especially enjoyed the seafood buffet!

Overall, we had a really great experience with Prestige Cruises. We would definitely recommend them to anyone looking for a fun and relaxing vacation. Just make sure to do your research beforehand and make sure they're still in business!

Yo, this website called Prestige Cruises is straight up whack. They be tryna scam you with their high prices and don't even bother to help you out if you got a problem. Once they got your cash, they don't give a damn about you. Ain't no way I'm telling my homies to use this site.

I had a bad experience with Prestige Cruises. I paid for a hotel four months in advance, but when I arrived at Harrahs hotel, I was told that they had gone bankrupt and hadn't paid. Luckily, they still let us stay, but I never got my money back. It was a big hassle and I felt like I was getting the runaround. I wouldn't recommend booking with these guys unless you want to get ripped off too.

I gotta say, I'm pretty disappointed with Prestige Cruises. I made a reservation for a hotel room a couple days back, planning for a vacation that's still 4 months away. But now, I gotta cancel it and they're trying to charge me a whopping $100! That's just not right, man. I mean, when I booked it, I read on the page that there wouldn't be any cancellation fees as long as I did it 3 days before check-in. So what gives?

Honestly, I wouldn't suggest anyone to go with these guys. They're just trying to rip you off, plain and simple. So if you're thinking about booking with Prestige Cruises, I'd say stay awayyyy from these thieves!

I recently had an experience with Prestige Cruises through vegasview.com and I have to say, it was not a good one. I made a reservation for a hotel on September 1st, but unfortunately had to cancel it right away. However, it's now September 28th and I still haven't received any refund or cancellation notice from my credit card company. This means that I'm going to have to pay for the reservation even though I cancelled it.

I reached out to Vegas and they told me that it usually takes 30 business days to process a refund. What a load of garbage! Why do they have to hold onto my money for so long? It's not fair that I have to wait that long to get my money back.

Overall, I'm really disappointed with my experience with Prestige Cruises and vegasview.com. I would not recommend using their services if you're looking for a hassle-free experience. It's frustrating to have to deal with this kind of situation and I hope that they can improve their refund process in the future.

This travel agency is the worst I've ever dealt with. They don't have any customer service. I've left over 20 messages in the last 2 weeks, but I can't talk to anyone. I have to leave a message. Once you book, you won't be able to talk to anyone, and most of what they promised won't be done. I'm leaving in 4 days for a 10-day cruise/land to Alaska from Vancouver, and it's been the worst experience of my life.

I gotta say, I've been trying to book a cruise with Prestige Cruises for a while now and it's been a bit of a hassle. I've called them up three times in the last couple of weeks to try and book a trip to Europe with airfare included, but every time they give me a price that's way higher than what's advertised on their website. They've got these Travelzoo deals that include taxes and fees and airfare, but when I ask about them they always say something like "oh, there's a glitch in the system" or "that must be sold out, we just haven't updated the site yet."

It's a bit frustrating, you know? Like, I'm trying to plan a vacation here and I don't want to have to deal with all these extra costs and surprises. I mean, I get that things can change and prices can fluctuate, but it seems like they should be more upfront about it.

Anyway, I did manage to find an example of one of these deals that I was interested in - the Northern Isles trip with a balcony room and airfare for $1899. That sounds like a pretty good deal to me, but I'm not sure if I can trust that price or if it's just gonna end up being more expensive in the end.

Overall, I'm still considering booking with Prestige Cruises because they do have some good deals and the trips themselves look really nice. But I wish they would be more transparent about their pricing and make it easier for customers to know what they're getting into.

Cruises!

Me and my partner decided to go on a cruise from Australia to New Zealand with Prestige Cruises. We were pretty excited about it, but we didn't know that we needed visas to enter the country. As US citizens, we had to get these visas, but we didn't know that anyone over 74 had to get an extensive medical exam from a doctor selected by Australia. This was a big surprise to us, and we were pretty upset that Prestige Cruises didn't tell us about this beforehand.

My wife had to travel five hours to get the exam, which was really inconvenient. And to make matters worse, the exam cost us hundreds of dollars, and they didn't accept any insurance. We were really disappointed that we had to pay so much money for something that we didn't even know about. It felt like there were hidden costs that we weren't aware of.

Overall, we had a good time on the cruise, but we were definitely more cautious about booking with Prestige Cruises in the future. We would recommend that anyone thinking about booking with them should be careful and make sure to ask about any hidden costs or requirements.

I recently booked a cruise with Prestige Cruises for my trip to Europe. However, I had some questions about my final bill and wanted to change rooms. So, I decided to give their customer service number a call and left a message. I was hoping to receive a call back from them soon.

Unfortunately, it has been three days now and I have left three messages, but I still haven't received any response from them. I even left a fourth message, but still no luck. It's frustrating to think that they expect me to wait around all day long until they finally decide to call me back.

Their customer service is terrible, and I'm seriously considering canceling my trip and booking elsewhere. It's a shame because I was really looking forward to this cruise, but I can't deal with this kind of service. It's just not worth it.

Overall, I would not recommend Prestige Cruises to anyone. Their lack of customer service is a major issue, and it's not worth the hassle. If you're looking for a stress-free vacation, I suggest you look elsewhere.

Booked a room for two nights with Prestige Cruises through Vegas View for a total of $124. I was pretty excited to get such a good deal, but boy was I in for a surprise when I checked out. Turns out, there was some fine print that I missed and the resort charged me an extra $5 resort fee. But that wasn't even the worst part. When I got my invoice via email, I saw that I was charged a whopping $15 per day resort fee plus tax, which came out to a total of $33.60 in fees and taxes. I couldn't believe it! The $52 per night rate suddenly didn't seem like such a good deal anymore.

Lesson learned, folks. Always read the fine print when booking through Vegas View. It's a shame because the room itself was actually pretty nice. But with all those extra fees, I'm not sure I would book with Prestige Cruises again. It's just not worth the hassle and surprise charges.