Menu
For Business Write a review File a complaint
Prime House Direct

Prime House Direct review: Prime house direct truck sale

D
Author of the review
2:45 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Transaction -005676

I purchased $260 worth of various cuts of beef from the meat truck in Marlton, NJ on October 14th,2023.

I immediately took them home,which is a 3 minute drive.

I decided to thaw out a t-bone steak and I package of the 1/8” ribeye steaks within the same hour of arriving at home.

The T-bone steak had a putrid smell to it and was very slimy-never was cooked and was thrown in the garbage.

All the t-bones looked the same when frozen so I’m going to assume they’re all rancid.

The ribeye was very very small and also had a rancid smell emitting from it. I decided to cook one and it tasted like a very low quality meat -worse that dog food honestly. There is some strange substance injected into this meat that plumps in up while it’s frozen and the meat totally deflates when cooked. It’s very concerning and I cannot feed this to my family. I will be throwing away all of this mystery meat.this meat shouldn’t be sold to the public.

I don’t think I can purchase from these trucks or the website ever again. Something is very wrong with the meat they’re selling. It’s inedible!

Desired outcome: Full refund and an apology

0 comments
Add a comment

More Prime House Direct reviews & complaints

Prime House Direct - I purchased a 20-pack Ribeye Steak pack for $39.99 on 5/5/22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Prime House Direct - We purchased meat at a truckload sale on September 6, 2021 for a total of $499.99
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Prime House Direct - April 8 2022 purchased a box special of various types of beef for ******
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Prime House Direct - Prime House Direct sold steaks at a Menards lot on March 26, 2022
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Prime House Direct - I ordered what was advertised as prime grade beef steaks on theprimehousedirect.com's website
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Prime House Direct Contacts

  2. Prime House Direct phone numbers
    +1 (727) 396-0528
    +1 (727) 396-0528
    Click up if you have successfully reached Prime House Direct by calling +1 (727) 396-0528 phone number 0 0 users reported that they have successfully reached Prime House Direct by calling +1 (727) 396-0528 phone number Click down if you have unsuccessfully reached Prime House Direct by calling +1 (727) 396-0528 phone number 0 0 users reported that they have UNsuccessfully reached Prime House Direct by calling +1 (727) 396-0528 phone number
  3. Prime House Direct emails
  4. Prime House Direct address
    10 Celebration Way, Peachtree City, Georgia, 30269-1094, United States
  5. Prime House Direct social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
  7. View all Prime House Direct contacts
Prime House Direct Category
Prime House Direct is ranked 9 among 13 companies in the Meat, Seafood and Eggs category