Two people came to my door. I was 3 days post-op on some heavy medications and told them I didn't feel well. They told me I could have a small air purifier if I let them do their presentation. The girl was nice and personable but I was under the assumption, by her presentation and comments, that it was an air purifier. She told me you turn it on high for 90 minutes and run it and it will clean the air in your whole home. My husband has COPD and I have allergies and we have young children so I was slightly interested. I specifically kept asking how it was possible that it would clean the air of a 3 story home with a full basement, 4 bedrooms, 2 bathrooms, 3 other rooms and a kitchen in that short amount of time. It was never explained to me how but I was assured it would. The whole part about the vacuum cleaner and other features were presented as secondary. I bought the unit, even though the price was phenomenal. I feel now after a few days that it does not do what she said it would do and that I basically spent 3000 on a vacuum I cant even barely use because of my disabilities. I feel I was taken advantage of while ill and medicated. I don't like the deception used.
The complaint has been investigated and resolved to the customer’s satisfaction.
Pro Aqua NA is a disgrace in this Industry. They are Not only selling a high priced inferior product but their business practices are totally unprofessional. No wonder since the company is run by some uneducated kids. Companies like Rainbow, Hyla and of course Roboclean are the real deal.
Pro Aqua will get what they deserve pretty soon. No Distributors. They don't know or don't want to know that the few Distributors they got are already talking with the competition. The good thing for them is that there are not many left in the first place. Roboclean and Ritello might be happy about that.